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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
213 results found
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Permit me to save any e-mail directly to my PC just as I always have done, with rich text, then later, with html after AOL was sold off.
Permit me to save any e-mail directly to my PC just as I always have done, with rich text, then later, with html after AOL was sold off.
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Stop blocking users from posting comments, when they did NOTHING wrong.
Far too long users are abusing the reporting tool to silence users who make good points. Look at my posts blocked AOL. Go for it. You will see logical, respectful comments, that are honest and true. Yet every time I post 5 mins later I am told I can't comment anymore because my comments have been blocked by too many.
So saying "MAGA needs to stop with the blind devotion" is a violation of the community standards?. I checked the TOS and it said it was fine to post.
Unless free speech is no longer welcome on your platform. If…
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How to access replies????
How about putting a place at the top of the comments page so a person can find replies to comments? Why is this so hard?
I cannot access any replies because I can't find out where they are? They used to go to email, where are they now? A simple link at the top of each comments page would be great!84th ranked -
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By making it possible for one to create an 'alias' email address of one's choice. For instance, this can very easily be done by Mail.Com.
Make it possible for one to create an "Alias" AOL email address, as say at: www.mail.com/ where one merely writes in an alias email and can then switch between the main email address, and your alias email address. (I am surprised that for so very many years on the Internet, AOL has not done this; whilst Mail.com and other recent platforms can so easily do this. [By the way, I am NOT CRITICISING you. I am merely surprised]. :)!
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Alert system doesn't work correctly.
Whenever I click on an alert that someone liked or responded to my comment, it brings up the story, then the comment, then it kicks it back to other comments and condenses the one I got the alert for. Basically, any comment with more than a few comments ends up hidden and I have to click "more comments" a dozen times and find the comment again to respond.
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Update the weather and news for my city. I keep getting the weather in a different group pof cities and the news for that city.
Update the weather and news for where I live, not all over the world.
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AOL app not working with new Samsung Android 13 dowload
AOL needs to update phone app for Android 13. Samsung pushed new Android 13 and the AOL email app works horribly. When replying to a messsage, the message repeatedly drops to the bottom of the original message. After scrolling back to the top and typing a few words, it drops again. Repeat and repeat. There are also small little characters on each line, a small box with obj in it. Reinstalling the app is the only thing the help desk knows to do. It does not work, trust me, we have tried multiple times, just hoping AOL did an update.…
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Add unsend to emails, especially if you have sent personal and private documents to the wrong one
Add unsend to sent tab
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Allowing people to post on topics and issues related to technology
Allowing people to post on topics and issues related to technology https://mypropertypedia.com
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Autofill email addresses started in TO: box at top of email when sending messages. This feature stopped in my account about 2 months ago?
Why has this very timesaving feature stopped happening, I've been told by your Helpdesk this updated version of the AOL product doesn't support this feature? What, please revert to offering it. Thanks. Wendy
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Sort out Groupe emails.
When I make a Group, of contacts, some names list Christian name first, some with Surname. Stupid and irritating. The list, by default, is based on email address, which is stupid. There ought to be options available, of base it on some sense.
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Check other accounts from AOL mail
Add ability to check outside mail accounts. I have an outside mail account that I would like to be able to check and manage through my AOL mail. Currently if I forward mail from this outside account into my AOL mail I start getting blocked due to some spam that is received at this other address. Adding the ability to check outside accounts allows the mail to come into my AOL account without being marked as spam.
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Provide email receipt notification
Email receipt notification,we are all asking for this to be re-established what is the issue here..
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How can you improve? Get a pen, Jack.
- STOP rejecting comments which do not violate comm guidelines.
- STOP providing NO REASON for comment rejection.
- STOP completely and utterly ignoring the hundreds upon hundreds of complaints regarding this.
- STOP marking legit complaints as "reviewed" without actually doing anything about it. Do one right thing. Either fix your comment system or get rid of it all together.
- LISTEN to THIS MESSAGE and ACT.
You can probably taste my frustration with you. Imagine what actions of yours have caused me to react in this way. YOUR fault. FIx your ish!
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It's simple. If a comment doesn't violate your guidelines, you don't reject it. Mind blown?
When will you make an address? When we you announce that you've at least heard our multitude of complaints?
GIVE ME AN ANSWER, lazybones!84th ranked -
Another marked as "Reviewed" that you've actually just ignored. Fix it. We are FED UP.
AOL refuses to allow my comments to post,saying it doesn't comply with their guidelines.....even though my comments aren't vulgar or offensi
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You marked this polite complaint as "reviewed" so that you didn't have to deal with it. Now it's back. Deal with it.
Conversation Monitoring
I understand the desire to keep the 'Conversation' board a civil place, which does require rules and 'guidelines'. However, I believe that far too often AOL's monitoring process limits and even excludes legitimate language and conversation.This is not a complaint about 1st Amendment violations, or censorship... It is simply a complaint that honest, civil, and forthright comments and opinions are being rejected for reasons that are not obvious, reasonable, or understandable.
I don’t normally post quick, superficial, 1- or 2-line comments! I prefer to present well considered and researched, factual, informative, and thought-provoking posts; and I spend…
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You've marked this as "Reviewed" without, naturally, actually addressing it. Stop being bad.
My comments on news articles are being rejected again. I was able to post in Dec. and Nov. I always follow guidelines
What is the problem. I always follow guidelines. Is it because I'm a conservative and not a lib. Libs can say almost anything and they never get rejected. If I follow guidelines, let me comment. If this bias problem continues, how can we improve AOL. My feedback for AOL is negative84th ranked
- Don't see your idea?