AOL.com - Frontpage
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
231 results found
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Using AOL since 1980's .now annoying ads cause my email to freeze. AOL doing all they can to force me to switch to FREE gmail- lots of GOOD
Using AOL since 1980's .now annoying ads cause my email to freeze. AOL doing all they can to force me to switch to FREE gmail- lots of GOOD free email providers-I guess AOL wants to finally commit suicide and get it over with! This ad BS will be AOL's Bud LIGHT-style fiasco
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AOLs AI and security system is age discriminatory to elderly people
As I have only one phone and it is a flip fone, I am unable to update my credit card info because your AI system requires ne to retieve a text, With a flip fone, I cannot go on HOLD, in order to retrieve the code number--as I have to hang up in order to speak to your techs. I also tried to update my card on line--and the AI system would not allow me to do that either (I think because my card was not current. I need to walk 2 bocks to my nearest neighbor, to ask them…
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Get rid of the annoying pop up windows that come up every few clicks when I working in mail
Get rid of the annoying pop up windows that come up every few clicks when I working in mail. They take me off my page and if I'm not paying attention I'm all of a sudden clicking on an add or entering information where I don't want to enter it.
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'm unable to find how to go to my emails on your "Security - AOL Account Settings" page until I click "Help", then I can do s
Put "Mail" on your "Security - AOL Account Settings" page (for me to click on)
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I want to add one phone number for recovery method. I did not get the answer,
Your website needs to improve.
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Email Filter by Date Rage
The email filters are quite basic. It would be very useful to have a filter that allows the user to filter by date range and then action something like move to a folder.
For example: Email received between 01/01/24 - 01/03/24 move to folder "Quarter 1".
This functionality would be very useful.
91st ranked -
Email auto-forwarding
Please please please re-enable email auto-forwarding from AOL accounts to another email address without needing to manually forward emails!
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Outlook emails not being received by AOL SMTP issue
Outlook emails not being received by AOL SMTP issue. Emails from Outlook are bouncing back when they are sent to AOL recipients. SMTP protocol negotiations are failing. It's a vendor issue!
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BOYCOTT AOL NEWS
AOL NEWS used be great and member friendly. Now however, it has changed dramatically. I used to comment regularly and all was well. Made some friends as well. Then my comments were not visible to other members. Now if I bother, my comments just disappear. I reported the issue more times than I can recall, but now if I want to report the same issue my email address is not recognised. In other words they don't want to know. To add insult to injury, they have now turned the AOL NEWS page BLUE so I cannot see anything. I AM…
91st ranked -
GET BACK TO THE ORIGINAL AOL.
What on earth is going on with AOL NEWS. Every comment I make on their news disappears. This has been ongoing for nearly a year. I have reported it on several occasions and today received an email saying I had been blocked. That is preposterous as I have never posted anything untoward. Is the problem with AOL or Yahoo. ?? I will fight this to clear my name.
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BRING BACK THE ORIGINAL FORMAT
Stop removing innocent comments. Original posters have disappeared, but yet new ones are allowed to comment. I have reported the issue of disappearing comments through proper channels on 20 occasions but nothing has changed. Seems original members are not important now, Victimisation at its best. Time to move on where members are catered for,
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new welcome page layout
The new front page/welcome page layout is the tackiest piece of mess. It is virtually useless. Bring back the old layout or give us the choice of reverting to the old one. This thing is tacky and useless. The brief summary of the story is a big plus. I want it back. I want news not big pictures, I am not Trump who only "reads" pictures. The old version was great just as it was. If something is not broken, don't fix it. What you just created is unmentionable word
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f I write a document in, say, Word, and copy it to an email, why does the line spacing, and indents, have to go haywire?
if I write a document in, say, Word, and copy it to an email, why does the line spacing, and indents have to go haywire?
Why can I not select the font, and size, of text in the new arrangement? I can only get a small number of options, 'tiny, small, Large, x-Large and Huge' and Modern, Modern Wide, Classic, Classic Wide, Courier New, Garamond and Lucida Console. A poor choice, which has already compromised by business address (see below) which looks awful now.
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Increase the size of the box in Reply email available to write in the text. This was not a problem with the old email
Increase the size of the text box by reducing the height of the other boxes on the page: AOL banner inc search bar, From box, To box, Subject line box, and Send box at bottom
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Extend the number of spam email addresses that I'm able to block - preferably to an unlimited amount, not just 1000 email addresses.
Extend the number of spam email addresses that I'm able to block - preferably to an unlimited amount, not just 1000 email addresses. 1000 email addresses is just a ridiculously arbitrary number. In the real world, most of us get spam from more than 1000 spammers.
91st ranked -
Get back to the previous version of emails
My Signature (used for 30 years) went haywire after your recent changes. I cannot reduce the wide line spacing or use the same font/colour I had previously. Why can't such simple tasks be available? Why have I had to waste so much time trying to get back to the status quo? The whole things is out of hand. One shouldn't change systems until they have been rigorously tested.
91st ranked -
Make it possible to add a contact to a group.
I cannot add one of my existing contacts to an email group. A basic action I would have thought. COME ON!!!!!!!!!!!!!!! Now i havw to remember to separately email all those I would like to be in the group bu can't be added. How ridiculous is that?????? AOL, does your A stand for abysmal?
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Permit me to save any e-mail directly to my PC just as I always have done, with rich text, then later, with html after AOL was sold off.
Permit me to save any e-mail directly to my PC just as I always have done, with rich text, then later, with html after AOL was sold off.
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Stop blocking users from posting comments, when they did NOTHING wrong.
Far too long users are abusing the reporting tool to silence users who make good points. Look at my posts blocked AOL. Go for it. You will see logical, respectful comments, that are honest and true. Yet every time I post 5 mins later I am told I can't comment anymore because my comments have been blocked by too many.
So saying "MAGA needs to stop with the blind devotion" is a violation of the community standards?. I checked the TOS and it said it was fine to post.
Unless free speech is no longer welcome on your platform. If…
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How to access replies????
How about putting a place at the top of the comments page so a person can find replies to comments? Why is this so hard?
I cannot access any replies because I can't find out where they are? They used to go to email, where are they now? A simple link at the top of each comments page would be great!91st ranked
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