241 results found

1. Do your job. You did nothing to fix my computer and charged me.

   Train your technicians on the phone or chat how to solve the problems we have. Period was NO HELP AT ALL. Please cancel this membership and refund immediately. BOTH CHARGES

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2. better communication between AOL and your supplier, IOLO why am I being told to call IOLO

   I pay AOL, not IOLO so if those 2 companies can't solve a problem, why am I the one left to pursue a solution. Somewhere in the AOL hierarchy there is a person or department interested in resolving an AOL customer's problem.

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3. Make Subscription information available to view

   I should not have to hunt around your web site to view my paid subscription information. There should be an easy to find button option on the main page after logging in.

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4. a customer should be able to send and receive emails to aol instead of talking to people from another country

   able to receive payments by mail

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5. Actually give 24/7 services. I called all numbers and was told off closed

   Actually give 24/7 services. I called all numbers and was told off closed

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6. please return my account to the past settings - this new layout is not working with me - joanieandelgin@aol.com

   please return my account to the former setting - joanieandelgin@aol.com

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7. A more balanced approach to news would get my vote and dollars. I am tired of inuendo being called news.

   Report the news and and skip the liberal narrative..

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8. stop

   Stop sending free fake benefits e-mails, now i have to dipute the transaction with my bank. You said free benefits and I clicked it only to charged $10.71 for getting nothing in return... I only pay =$5.59 for AOL and nothing more. Free means free not charge for everthing.

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9. How do I unsubscribe from LifeLock?

   I do NOT want to subscribe to LifeLock? Cannot find a way to end it!

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10. stop stop stop this dashboard

    stop stop stop this dashboard

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11. Help your paying customers

    stop telling us McAfee protects us when it doesn't I have tried to contact AOL twice about this and I get no reply Makes me wonder what I am paying for

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12. get this dashoard ******** blocked !!! i dont want extra services!!!

    get this dashboard ******** blocked i dont want any of it !!!!!!

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13. YOU CAN LEAVE ME ALONE AND LET ME INTO MY EMAIL

    I am sick and tired of all of the AOL garbage, extra things I don't want to buy, forcing me to change a password when I either do not want to or am not in a good place to do so. I used to like AOL, BUT IT HAS BECOME NOTHING BUT A SCAM MARKETER. I THINK I AM GOING TO DROP MY PAID-FOR SERVICES AND JUST GO WITH FREE AOL. AFTER ALL, YOU DON'T LET ME INTO MY EMAIL WITHOUT FORCING ME TO CHANGE A PASSWORD I DON'T WANT TO CHANGE, YOUR TECH SUPPORT REALLY SUCKS, ETC. YOU HAVE NOW TOTALLY SCREWED UP WHAT USED TO BE A DECENT EMAIL SITE, BUT IT IS SO BAD RIGHT NOW THAT I WILL NEVER BUY ANYTHING THAT IS NOT ABSOLUTELY NECESSARY TO ACCESS MY EMAIL, ON THE RARE OCCASIONS WHEN YOU DO FINALLY COERCE ME INTO DOING SOMETHING THAT I DO NOT WANT TO DO, JUST TO READ MY OWN EMAIL.

    I am sick and tired of all of the AOL garbage, extra things I don't want to buy, forcing me to change a password when I either do not want to or am not in a good place to do so. I used to like AOL, BUT IT HAS BECOME NOTHING BUT A SCAM MARKETER. I THINK I AM GOING TO DROP MY PAID-FOR SERVICES AND JUST GO WITH FREE AOL. AFTER ALL, YOU DON'T LET ME INTO MY EMAIL WITHOUT FORCING ME TO CHANGE A PASSWORD I DON'T WANT TO CHANGE, YOUR TECH SUPPORT REALLY SUCKS, ETC. YOU HAVE… more

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14. Poor communication

    WHY is it that ALWAYS when I get message about available benefits, Example: say's I'm using 52% of my benefits, THEN ALWAYS WHEN I OPEN ONE TO ADD, comes up BENIFITS FULL or something like that, reading other comments I understand and agree with most, I have been a AOL customer for over 20 years, sadly----------

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15. Why Am I Paying For AOL Assistanc3e & Being Redirected To Another Company & Mugged By Them To Repair Computer Issues?

    I PAY For AOL Computer Assistance, But ALWAYS Get Redirected & I Have To Pay Another Company To Fix The Problems>?... SO Far, I've Paid Out OVER $700.00 To Fix Issues I'm PAYING AOL For...WTF's Going On?....... "WTF" - Wednesday, Thursday & Friday

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16. I am so upset - you signed me on a free trial for 30 days to get help from getting too much spam - well it is WORSE than eve.

    what CAN I do for getting too much spam?

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17. GIVE us VALUE for OUR $'s

    I agree with ALL the complaints listed! Ever since VERIZON took over AOL has become a loser! Any REAL service that AOL offers cost something. What I pay for is really NOTHING!

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18. Chat rooms.

    I will remove all of my business from AOL dating back over two decades.

    Really, this is such a drain on your f ing profits?

    you won’t have to worry about mine any more.

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19. I can’t figure out how to talk to a real person at aol. How about a telephone number

    Add a telephone number

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20. TO Get more help and make it easy when having aol problems.

    you can never get any help when you are having aol problem.
    I don't have an easy access to chat online to let them know what the problem is. Its so annoying and Im a paying customer.
    and Im not happy at all with this service. I have a problem every time Im trying to delete email I get this coming up: This Request is not allowed, Code: EP 4010. Does anyone know what does this means?

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