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Help us improve AOL Subscriptions and Plans

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252 results found

  1. YOU CAN LEAVE ME ALONE AND LET ME INTO MY EMAIL

    I am sick and tired of all of the AOL garbage, extra things I don't want to buy, forcing me to change a password when I either do not want to or am not in a good place to do so. I used to like AOL, BUT IT HAS BECOME NOTHING BUT A SCAM MARKETER. I THINK I AM GOING TO DROP MY PAID-FOR SERVICES AND JUST GO WITH FREE AOL. AFTER ALL, YOU DON'T LET ME INTO MY EMAIL WITHOUT FORCING ME TO CHANGE A PASSWORD I DON'T WANT TO CHANGE, YOUR TECH SUPPORT REALLY SUCKS, ETC. YOU HAVE…

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  2. Poor communication

    WHY is it that ALWAYS when I get message about available benefits, Example: say's I'm using 52% of my benefits, THEN ALWAYS WHEN I OPEN ONE TO ADD, comes up BENIFITS FULL or something like that, reading other comments I understand and agree with most, I have been a AOL customer for over 20 years, sadly----------

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  3. Why Am I Paying For AOL Assistanc3e & Being Redirected To Another Company & Mugged By Them To Repair Computer Issues?

    I PAY For AOL Computer Assistance, But ALWAYS Get Redirected & I Have To Pay Another Company To Fix The Problems>?... SO Far, I've Paid Out OVER $700.00 To Fix Issues I'm PAYING AOL For...WTF's Going On?....... "WTF" - Wednesday, Thursday & Friday

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  4. 66th ranked

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  5. GIVE us VALUE for OUR $'s

    I agree with ALL the complaints listed! Ever since VERIZON took over AOL has become a loser! Any REAL service that AOL offers cost something. What I pay for is really NOTHING!

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  6. Chat rooms.

    I will remove all of my business from AOL dating back over two decades.

    Really, this is such a drain on your f ing profits?

    you won’t have to worry about mine any more.

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  7. 45th ranked

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  8. TO Get more help and make it easy when having aol problems.

    you can never get any help when you are having aol problem.
    I don't have an easy access to chat online to let them know what the problem is. Its so annoying and Im a paying customer.
    and Im not happy at all with this service. I have a problem every time Im trying to delete email I get this coming up: This Request is not allowed, Code: EP 4010. Does anyone know what does this means?

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  9. Data selling should be disabled for AOL benefits

    One Life Protected is selling data according to Reputation Defender. This should be stopped.

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  10. 66th ranked

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  11. how the heck can i cancell something when their is no xabcell button and u guys keep telling me call the cancelation department that dont se

    There is no cancell button it says I owe u money but I don't. I've been trying to cancel for 2 months now. It says pending. . There is no live agent and no cancelation department

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  12. 66th ranked

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  13. I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product

    I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product. in my opinion from experience this was a rip off!

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  14. BENEFIT FOR YOUR MEMBERS OF 20+ YEARS AND/OR 70+ YEARS OF AGE

    Make the System Mechanic a benefit of any "plan" for AOL members who have been with the company for at least 20 years OR members who are over 70 years of age. Many have computers that really need the System Mechanic service but who are retired and on fixed incomes, don't understand computers and who are looking to just cancel their AOL service altogether and put their old laptops in the closet and forget about it. By the time you get to 75, all of this stuff is way to complicated to even try and stay on top of. My…

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  15. Make cancelling a subscription easier to do.

    Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.

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  16. hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text

    my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…

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  17. 66th ranked

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  18. Why charge for a VPN?

    I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?

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  19. I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???

    I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.

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  20. 66th ranked

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