AOL Mail Noble


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. All mail going into folder not new

    I'm having problems with my email. It started 11/4/2021, all of my new mail is going into a folder I created sometime ago and nothing into my New Mail or following rules and going into the assigned folders as they did before. Please fix this.

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why can't I view my AOL emails when I have it set as my primary Gmail account email address

    I have my AOL email address set as my primary Gmail account
    address, but it's no longer showing up in my list of accounts. Did AOL do something to prevent this? If so please fix this!

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  3. Time on my inbox messages is incorrect?? How to fix time stamp?

    Not really an idea.... it's more of an issue I'm having on AOL but since AOL decided to disable the option of emailing them for support 🤦‍♀️ I figured I'd post my issue here. So basically like the title says my inbox messages are displaying the incorrect time. Example an email in my inbox says it was received at 6:48 p.m. but clearly it's 4:22 p.m. (MST) right now so that's not even possible. I am just wondering if there's a way that I can fix this!? Does anyone know of a way to fix or change this issue, if…

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  4. Why is there no reply on your mail?

    Where is the reply icon when you receive mail? Why do I have to sign out to send this?

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Auto delete unread after specified date

    Give the preference option to auto delete all unopened emails after a specific time period (30-60-90 days, 1-year, etc.) My email is out of control and taking up space on your servers. Make it easier for us to delete old mail we’re never going to read. A select all unread and delete all selected would also be extremely helpful!

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  6. 26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. How Do I Log Out On Cellphone?

    Why doesn't AOL provide an option to log out on a cellphone? I literally cannot find any information on how to do this

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Print Button

    So it's been a year and a print option was suggested way back when this first rolled out. Does anyone from AOL even look at this forum?

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  9. You can give me my mass delete back!

    Return the Old format! Otherwise, I am so Over this.

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please i ned help i loss my email accont I

    I don’t have the information for the new setup can someone help me

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Will u please fix my emails this has been going on fir weeks now

    Please fix this email problem it has been going on for weeks .

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Not receiving

    Am not receiveing my emails. None since Sept. Why

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. See old email

    Suddenly today all my old and flagged emails have disappeared.
    I have been using the new inbox for weeks now.

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  14. Message text is showing as gray lines

    My inbox messages don't show any text; only gray blocks where the font should be. What is going on?

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create rules

    I once was able to use a rule to move receiving emails to folders. Like mail from CVS.COM to folder MEDICAL.

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow to deactivate spam filtering

    For me the spam filters do more harm than good. Often important mails are sent to spam folder. The few real spams I get can easily be deleted manually. So I would like to switch spam filtering off.

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reading Email inbox

    Same problem can't view New/old emails please fix this problem and tell us when and if your team are looking into it ?
    If problem isn't solved we can then go elsewhere for a problem free service please keep us informed.

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  19. 41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  20. 41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base