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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12617 results found
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FIX the welcome You changed it and now I don't get the stories I used to get
Only get 5 worthless items instead of stories of interest I could scroll through---Another great idea by someone who doesn't use AOL or don't care?????????? Also that fingerprint thing that comes up every time I sign in is a pain Who's ideas is it to be so distractive with AOL Everytime you get it together someone has a new??? and improved????????????????????? idea
5018th ranked -
Unable to enroll LifeLock
I have been trying to enroll "LifeLock" under my benefits but have been unsuccessful. Each time, a message saying "We seem to have trouble processing your request. Please try again...." I reached out to AOL support several times and they haven't been able to solve this issue. Hope someone from AOL reads this and helps me solve this issue.
5018th ranked -
Have customer service available to help with problems. I am on the verge of canceling my subscription.
This is unacceptable. I have been on hold for over 15 minutes trying to get tech support. Given that I pay money for your service, you could cough up a little of it to hire adequate tech support staff!!!!!
5018th ranked -
Hello, I am experiencing a persistent layout issue on the main AOL homepage. The news images and slideshow photos are displaying without any
Hello, I am experiencing a persistent layout issue on the main AOL homepage. The news images and slideshow photos are displaying without any accompanying text captions or headlines. This makes it difficult to understand the context of the stories being featured.I have tried clearing my browser cache and cookies, but the pictures still appear blank without captions. Please look into this technical bug or alt-text misconfiguration on the homepage. Thank you.
5018th ranked -
Cannot full screen the email, there is a blank screen at the bottom.
Cannot full screen the email, there is a blank screen at the bottom.
5018th ranked -
Can't read replies to comments
Once again, your IT people are cockin' around with the Comment section. And this morning, noticed that you even changed the amount of news articles customers can arrow through on the home page down to five. Every time someone tries to prove their worth, rather than switch things up, they ***** things up. Don't fix what ain't broken. Put things back the way they were. Yahoo's constant attempt to revamp AOL's existing format isn't working. The only result you'll see is customers dropping like flies.
5018th ranked -
Quit rejecting my comments when posting on AOL news stories. This is the worse that I have ever experienced!
Quit rejecting my comments when posting on AOL news stories. This is the worse that I have ever experienced!
5018th ranked -
automatically block spam mails. if mails from Walmart for example don't come from Walmart e-mail, just block them. you know it's spam
you know there are thousands of mails you can block them. There are hundreds of mails daily from walmart, costco for example that come from various e-mail addresses. you know they are spam. Costco will only send mails from Costco. you can do more to help out e-mail users.
1355th ranked -
Block Sender option not available
Block Sender option is not available, I need to manually ender the email address in the Blocked Addresses list
1823rd ranked -
HARD CORE ****
AND YET ANOTHER DAY WITH 30+++++ AOL HARD CORE **** SITES ON MY MAIL FEED.......WHO IS PAYING THEM TO POST THIS JUNK??????????
5018th ranked -
THE NEW BANNER YOU CREATED WITHIN THE EMAILS IS HORRIBLE. IT'S NOT GOING TO MAKE US BUY THE "AD FREE VERSION!
YOU ARE GOING TO LOSE YOUR MARKET SHARE WITH THIS STUPID STUNT. THE MARKETING GENIUS WHO WANTED TO MONITIZE THE EMAIL AREA TO GAIN MORE REVENUE IS JUST ******* OFF ALL YOUR MEMBERS. IS THIS WHAT YOU WANT????
5018th ranked -
Stop deleting my comments!
For some reason yon deny or delete every comment I make. None are attacking, cotroversial,violent.
5018th ranked -
Comments in the conversation in News Stories
The issue is that within the "Conversation" comments section, the Notifications column isnt working properly. Even though it is showing the amount of replies or ratings my comments get, when I hit the blue icon to see them it tells me nothing is the
5018th ranked -
Stop inserting ads that are irrelevant to me between my emails. This is ridiculous.
Stop inserting ads between my emails. A customer rep said, as of June 2026, this would continue unless I buy a plan to stop this. Ridiculous! Do better AOL! Stop this!
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5018th ranked
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Please remove ads between emails in inbox.
I really enjoy using AOL Mail and appreciate how familiar and easy it is. The only issue is the new ad that appears in the middle of my inbox — it looks like a message and interrupts the flow. I would love to keep using AOL without that ad placement.
5018th ranked -
HARD CORE ****
WHO IS PAYING AOL TO POST HARD CORE **** ON E-MAILS???? JUST DELETED 37 MORE TODAY............DISGUSTING!!!!!!!!!!!
5018th ranked -
Do not download System Mechanic. It is MALWARE
Earlier in March I downloaded the free trial System Mechanic. Almost immediately after running a "deep clean" I started experiencing strange behavior. In particular I'd have to hit the refresh button 2-3 times to get a program such as a bank login page to completely populate. Ultimately my system froze, ctrl-alt-del was unresponsive. The only recourse was to reboot. But that hardly helped. My computer would freeze within 2-3 minutes of the reboot. Ultimately I had to have the disk wiped and my OS reinstalled. That cost me plenty both in terms of time and money!
2829th ranked -
Help stop junk mail after being reported
Help stop repeated junk mail please. I report and delete this mail but nothing seems to help. What can AOL do for us?
1032nd ranked -
The SEND button on my AOL windows desktop email is gone! WTF??? AOL Android app is still there.
The Send button on AOL email has disappeared on the desktop Windows 11 version of AOL. Anyone else seeing this? How to improve AOL? Do you need to ask after seeing this?
2829th ranked
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