AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11763 results found
-
advert on screen in webmail
As of today 8th Oct 2025, a new and obstructing advertisement panel has appeared at the bottom of my screen. I can now see only 8 lines of what is in my inbox. (of thousands of lines) . Its unreasonable. AND DISHONEST eg it says it has found 2 car finance agreements in my name, when it hasn’t GET RID OF IT. A single line looking like an email was bad enough, this is totally intolerable.
4639th ranked -
Fix the lag time between clicking on a news article and getting a blank screen before the article populates
Fix the time lag
4639th ranked -
When will AOL get around to fixing the functionality in Comments?
AOL should already know. Enough people have already complained.
4639th ranked -
Can't open up comment's on articles on AOL, yesterday and today. Please help
Why can't I comment on stories on AOL, this was happening all day yesterday and again again. I hit show comments and nothing opens up. Thank you
2627th ranked -
Why is AOL censoring all of my contents ? They are not offensive to anyone except AOL's ministers of information.
Your comment on "Is This The Worst 1-Word Text Message You Can Possibly Send?" violates the community guidelines and has been rejected
publisher's logo
CHAZ Sun 05 Oct 2025 03:25:59 PM
They make it up as they go . I'm SURE
HOW HAS THIS COMMENT VIOLATED THE GUIDELINES ? I HAVE BEEN NCENSORED FOR 3 YEARS. WHY???4639th ranked -
account verify
i cant log into my account because it says i need to verify via other email adress i dont know why you guys keep soing this when i put thee password in its me its very annoying i am now locked out of my accounts
2627th ranked -
BRING BACK SORT BY SUBJECT!!!!!!!!!
With so many emails to sort through, it is so important to be able to serach by subject line, and not to go to advance settings and guess what might be out there. Please bring it back!!!
1241st ranked -
Fix the "comment" snafus...
Why did you change the way customers can view "likes" and "replies" to their comments? Originally, for years, all you had to do was click on the Bell icon and highlighted notification...then it would not only take you to the article, your comment would automatically appear on the screen, along with the capability of reading any replies to same. Now, when you click on those highlighted "likes" and/or "replies," it will take you to the article -- but that's it. In order to get to your reply, you have to scroll down and click on "see comments." Then you're original…
4639th ranked -
Is it possible for an AOL user to send an AOL created news story to Facebook? I have searched for a link and did not find it.
Is it possible for an AOL user to send an AOL created news story to Facebook? I have searched for a link and did not find it.
4639th ranked -
Let me see responses to my posts.
When I click on the comments button and see someone responded, it doesn't go to their response as it once did. Go back to the old algorithm!
4639th ranked -
Not getting all of the old emails, getting issue loading up/synching oldest email
When i'm trying to sort my email to oldest-newest email has an issue loading up or synching those old email i have Dec. 2010 and beyond, it's just loading up but not showing the email. Hope it will be fix soon as possible. Thank you need all of email.
4639th ranked -
The comment box I type in for AOL news articles jumps or blips when I'm typing, kicks me out and scrolls me down all by itself.
When I'm posting to AOL news articles in the comment box, the box blips or jumps, kicks me out and the page scrolls down all by itself. I have changed browsers and done everything possible to make it stop but it continues. Is this a punitive measure for something wrong I've done on AOL? If so how long is it going to continue?
1241st ranked -
2 factor authentication blocks access to email account
Make 2 factor authentication optional! Since it was imposed, my wife can't access her account because she can't get a verification code because the mobile phone # associated with her account security information is obsolete. Numerous telephone calls and chats with AOL have been unsuccessful in updating the security info even with a subscription to AOL Live Support Plus which I will now cancel. Her account is now useless.
4639th ranked -
FIX YOUR GAMES GIVE ME WHAT I PAY YOU FOR
JUST FIX YOUR GAMES TO WORK CORRECTLY
4639th ranked -
Please give back the Sort by Subject option for drafts. Cannot use AOL without being able to sort my drafts with one touch by date & time
Must have the option to sort Drafts by Subject. This option was just taken away..again. Need to sort drafts by date and time of event which I could do until just now when the option to sort by Subject was removed.
Please put it back. Thank you.
742nd ranked -
4639th ranked
-
Add to contacts feature on the message inconsistently works. I have to manually add the names on my contact list for some email addresses.
Add to contacts feature on the message inconsistently works. I have to manually add the names on my contact list for some email addresses.
4639th ranked -
Fix Notifications
What happened to all the postings and responses in Notifications? One minute they are all there and the next minute they are gone.
4639th ranked -
Whoever is responsible for updating aol's comments section is doing a ****** job
Just put it back the way it was. It wasn't perfect, but it was much better than it is now. I have to click on a notification about two dozen times before I get to the correct list of comments. Same with my profile. If I select one of my comments in my profile, it doesn't take me to where I'm supposed to go most of the time. It's only gotten worse over the past couple of weeks. This is the biggest programming fiasco I have ever seen, and I worked in Information Technology for 30 years.
4639th ranked -
Rude offensive bots @ AOL games
i find your bots on AOL games and in hearts in particular to be offensive, racist and chauvinist.
i don't find that funny at all and so many others.
if you can't restrict the bots, take them away. most of them ruin the games anyway.4639th ranked
- Don't see your idea?