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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1519 results found

  1. Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday.

    Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday. I didn't have any problems prior to this.

    1022nd ranked

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  2. Subject line

    Every single time I go to send an email, it promts no subject. I hate that. If I wanted one, I would enter a subject line. What is the point anyways?

    1022nd ranked

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  3. Problem help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    I'm using a Samsung phone android operating system..
    The only
    this has been going on for 2+ weeks very frustrating?
    I have been with AOL since 1995 the dial up days.. please help..

    722nd ranked

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  4. Problems Help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    1022nd ranked

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  5. Stop this new sorting of in-box by date. It's dumb and annoying.

    There is absolutely no reason for this! Today, the day before, and last week? Gimme a break.

    1022nd ranked

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  6. By leaving it alone. You recent changes are just annoying. I don't need to see my emails separated by date. SHEESH!!!

    By leaving it alone. You recent changes are just annoying. I don't need to see my emails separated by date. SHEESH!!!

    1022nd ranked

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  7. Your "updates" are TERRIBLE!!! They just make me never want to use Aol again!!!!!

    Stop trying to fix something that's already fine! How's that for a great idea!

    1022nd ranked

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  8. moving email to folder

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS

    35th ranked

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  9. tag

    And why is your email not tagged
    This is a really big flaw
    I really need to label incoming emails

    1022nd ranked

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  10. Allow an email attachment to be opened without downloading it

    In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.

    249th ranked

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  11. split view

    Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!

    78th ranked

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  12. Flag email addresses for automatic deletion after 90 days based on Users adding a flag to the email account

    Make it easy for users to get rid of needless repetitive messages used by Retail Outlets and others by giving the power to the User to designate which addresses these are. Now, if the retailers get wind of this, they will merely change the support, deal or info before the @eamil.com .org, .... who?! This way the User doesn't have to spend a half hours deleting messages. Thanks.

    1022nd ranked

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  13. Date format

    Date format is currently stuck in US format... I know AOL was American, but if it's going to be taken seriously as an international organisation, it needs to allow those of us in the rest of the world to use either the international format (yy-mm-dd) which is good for ordering items in date order, or the more usual dd-mm-yy.
    Imaging trying to give someone a number and saying "two hundred, four thousand and fifty-two" as the USA continues to do...

    1022nd ranked

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  14. creating extra spaces or lines when forwarding and replying to an email

    email creating spaces and lines when forwarding...please help

    555th ranked

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  15. Aol Game

    in bingo you cannot chat and pl;ay game at the same time

    1022nd ranked

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  16. Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...

    Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...

    722nd ranked

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  17. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

    332nd ranked

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  18. Make the calendar open in the month view instead of the week view

    Make the calendar open in the month view by default

    169th ranked

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  19. In the Android app, format the email print so that it has borders.

    Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.

    450th ranked

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  20. email starts in Sent folder instead of Inbox

    Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.

    227th ranked

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AOL Mail Norrin

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