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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1255 results found

  1. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    149th ranked

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  2. More than one saved emails will send without the body message included.

    Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.

    660th ranked

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  3. Folders

    HOW DO YOU SORT FOLDERS ALPHABETICALLY?

    503rd ranked

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  4. Bring back old email format

    Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.

    139th ranked

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  5. Vacation Auto-Reply Option Unavailable

    I see no option to set up vacation auto-reply under Settings. There is no "More Settings" on the menu--as there's supposed to be according to the Help section!

    945th ranked

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  6. 660th ranked

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  7. Stop blocking Gmail. Do not tell me to contact the senders

    Have you ever heard of something called customer service ?

    503rd ranked

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  8. Larger selection of fonts and font sizes.

    Larger selection of fonts and sizes of fonts!!!

    346th ranked

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    1 comment  ·  Admin →
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  9. 294th ranked

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  10. Post server and service problems, and major changes, so we can anticipate outages

    Other large companies have a dashboard that shows the status of their various services. Can't you have something like that, so we don't have to rely on sites like DownDetector that show problems across the country, when they may only affect specific regions, or specific services.

    945th ranked

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  11. 660th ranked

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  12. EMAIL PROBLEM

    WHEN FORWARDING MY EMAILS 8 VERTICAL LINES ARE SHOWING ON THE LEFT SIDE OF THE EMAIL SCREEN.

    IT WAS NOT SHOWING IN APRIL.... ANY VERTICAL LINES ON MAIL EMAILS....NOW I'S ALL OUT OF LINE. ..NEED TO REMOVE VERTICAL LINES.

    503rd ranked

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  13. regular expressions in filters

    Add Regular Expression function to Filters.

    Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.

    For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.

    RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…

    945th ranked

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  14. Documentation for Filters

    The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).

    I receive email From
    "American Home Warranty Affiliate oixsdf@asdflkfd.com".
    If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?

    Are Filters case sensitive? Is
    From "American" the same as
    From "american"?

    Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…

    945th ranked

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  15. When are you going to sort this software out? Its got some decent features, but the implementation is a MESS

    and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.

    and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…

    660th ranked

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  16. windows xp

    AOL Mail does not work with Windows XP.
    I use the Firefox Browser on my Windows XP desktop.
    In May 2024 I could see my emails using AOL Mail in the browser.
    Now in June 2024 it will not show me all my emails.
    I did open an email, but it would not let me close the email.
    On the right side of the screen there used to be ads. Now that part of the screen is blank.

    Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…

    660th ranked

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  17. SORTING functions

    you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!

    660th ranked

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  18. 945th ranked

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  19. 945th ranked

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    1 comment  ·  Admin →
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  20. STOP Fuc$*&^ with something that I don't ask for

    WTF leave it alone I didn;t ask for any help. I can't print from email source now

    410th ranked

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AOL Mail Norrin

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