AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1150 results found
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My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"555th ranked -
Text is so tiny I can't read it
Make size settings available
394th ranked -
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
555th ranked -
MyPrivacy
MyPrivacy should be a general benefit to subscribers free and should be on an opt in basis. You should use this benefit as a marketing tool.
555th ranked -
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabe
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabetical order. I would like the folders on my iOS devices to appear the same way they do on the computer without the "saved" sub folder.
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Auto correct spelling WHILE TYPING!!!
Your comment is UNACCEPTABLE. I've already checked my browser. It is set to autocorrect spelling. It always has been set to autocorrect. This function worked fine (and it works here in this field as I type... if I spell a word incorrectly HERE, it autocorrects while I type).
PLEASE RESTORE THIS FUNCTION TO EMAIL MESSAGES!!! The comment you made is the following:
"Just wanted to give a quick update on spell check. In New AOL Mail, we are leaving spell check up to the expertise of your preferred browser. For more information on your preferred browser's spell checking capabilities please…394th ranked -
keep standard version
Can not keep my aol account on standard and not able to move messages to folders on basic, kinda sucks !!!!!!!!!!!!!!!!!!!!!
555th rankedCould you elaborate on why you can't use Standard? Is your browser fully up to date?
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Confidential or Secure Messages
Can you add the ability to send Secure/Encrypted messages similar to Gmail's Confidential mail or Outlook.com's Encrypted Message?
I sometimes use my email to send/receive work related messages and having this ability would help. I currently have to use Gmail via SMTP to send these types of messages from AOL.
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Desktop Gold for Macintosh is needed ASAP
I have used AOL for a long time on all Apple Devices in "Mail" app and AOL Desktop and Mobile Mail. It now only works at "mail.aol.com". When using "Mail" your servers constantly disconnect.
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NEW SORT FEATURE
I LIKE THE ALPHABETICAL SORT FEATURE, BUT IT ALSO NEEDS TO LET YOU START AT "Z". I LIKE TO START AT "A" AND GO HALFWAY, THEN START AT "Z" AND GO BACK THE OTHER WAY. SEEMS FASTER WHEN DELETING SPAM.
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Bitte auch in deutsch die Seiten
Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.
555th rankedVielleicht könnte das helfen? -
A problem I'm having
My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.
394th rankedSorry to hear about your account being compromised! Updating your password is the first step to recovering it. You can find other suggestions here:
https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you're are missing email and finding it in Trash, try this article:
https://help.aol.com/articles/find-missing-emails-in-aol-mail
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Please allow for smaller font in the inbox-
I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…
555th rankedThank you for using AOL Mail! Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!
So, along with the annoying China based advertising, quit changing the layout format. Now the annoying ad's take up the top of the page each time I open up my email. So freaking annoying. Please stop. And no, I do not want to pay for "ad free" thank you very much.
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where is send button
I usually cannot find the send button on the new AOL. This is absurd. If you wish to improve AOL as stated above then revert to the classic AOL, the one that existed before the big improvement.
After all these decades I am going to have to give up AOL mail and switch to Gmail. AOL is unreliable (can't send messages) and therefore useless.
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I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to
The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.
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Improve SPAM Blocker
Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.
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Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
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- Don't see your idea?