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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1521 results found

  1. Sign in with fingerprint

    Sign in with your fingerprint or code
    With a passkey, you can sign in quickly using your fingerprint or the code you use to unlock your device. WHY AM I GETTING THIS MESSAGE EVERY SINGLE TIME I GO TO SIGN IN TO MY EMAIL! GET RID OF THIS< GO BACK TO THE OLD PROMTS< I SHOULD NOT HAVE TO SKIP OVER THIS EVERY SINGLE TIME! WHY HASSLE USERS???

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  2. What the **** have you done to your sign in page?

    What the **** have you done to your sign in page?

    1022nd ranked

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  3. Unable to add a contact invite on Aol Mail calendar

    I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.

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  4. Please ask AOL to have an option to open email with a double click. I am tired of these emails opening on a single click!

    Please ask AOL to have an option to open email with a double click. I am tired of these emails opening on a single click! Some people may like a single click, but why can't there be a different option?

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  5. Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart

    AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.

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  6. Why did you change attachments want send over 25 mg. Haven't had a problem for 25 years/

    Ive used aol for 25 years as a Realtor. Recently can't send my contracts. Getting error message-File Exceeds 25 MG attachment limit. Large attachment support coming soon. I've sent the same size document for 25 years. This isn't acceptable. If I have to use gmail, will no longer need you!!!! Called tech support and no help. When are u going back to how you have been in the past?

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  7. Where is mt mail?

    Email stopped receiving round 1 pm today and not dropping into spam.

    1022nd ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  8. STOP AI adding to my calendar

    I don't like AI automatically adding things into my calendar. It's adding SPAM emails and that's getting me MORE SPAM. please fix. How do I stop this?

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  9. 1022nd ranked

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  10. 555th ranked

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  11. Slow

    Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran

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  12. work

    tese

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  13. File height

    LIST OF FILE folders is only half the height needed.Fonts are cut in half horizontally. What happened?

    1022nd ranked

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  14. Ads hijacking mail page

    When a customer is already PAYING FOR an email service that is FREE to others, we should not have ADS taking over/hijacking our mail pages! You will lose me as a PAYING CUSTOMER if this continues!

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  15. Attachment disappears - PLEASE FIX

    I use AOL through chrome. When I send an email with an attachment, everything works fine.
    However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.

    Please fix this so the attachments are retained throught the thread of emails.

    379th ranked

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  16. How to remove 2-step authenication: 1) revert back to the basic verion (this removes the verification, then 2) download the current version.

    How to remove 2-step authenication: 1) revert back to the basic version (this removes the verification, then 2) download the current version

    1022nd ranked

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  17. Correct the issues that no longer allow me to open .pdf attachments to my AOL email account

    Correct the issues that no longer allow me to open .pdf attachments to my AOL email account

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  18. I am trying to get Thunderbird to sync the default folders but it keeps making an extra spam folder in the trash folder

    I have gotten the Spam folder stuck in the Trash folder on the Thunderbird Email client. I'm not sure why it keeps coming back. I have tried uninstalling Thunderbird, added and removing the account from it several times, and tried linking and unlink the account on my main AOL account settings directly in the privacy and security area. To the point that you automated system is giving me flack like I'm hacking my own account. It's me I'm in Danville, check your **** logs sometimes.

    There is some kind of error going on with a ghost folder that appears to…

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  19. screenshots

    Why did you remove screenshots? My idea is for you to return that feature.

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  20. 1st amendment

    I am held to a higher standard than the president. My comments - none vulgar - are being taken down

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AOL Mail Norrin

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