AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1289 results found
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Stop blocking Gmail. Do not tell me to contact the senders
Have you ever heard of something called customer service ?
472nd ranked -
Larger selection of fonts and font sizes.
Larger selection of fonts and sizes of fonts!!!
318th ranked -
Why the **** am I being FORCED to use two factor authentication? This is complete nonsense.
Insulting and ridiculous.
318th ranked -
Post server and service problems, and major changes, so we can anticipate outages
Other large companies have a dashboard that shows the status of their various services. Can't you have something like that, so we don't have to rely on sites like DownDetector that show problems across the country, when they may only affect specific regions, or specific services.
923rd ranked -
aub doncer modie en wit op zwart vormulieren als het can van aol mail en tv app veel lievs j.Kremer
Zeer critical
642nd ranked -
EMAIL PROBLEM
WHEN FORWARDING MY EMAILS 8 VERTICAL LINES ARE SHOWING ON THE LEFT SIDE OF THE EMAIL SCREEN.
IT WAS NOT SHOWING IN APRIL.... ANY VERTICAL LINES ON MAIL EMAILS....NOW I'S ALL OUT OF LINE. ..NEED TO REMOVE VERTICAL LINES.472nd ranked -
regular expressions in filters
Add Regular Expression function to Filters.
Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.
For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.
RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…
923rd ranked -
Documentation for Filters
The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).
I receive email From
"American Home Warranty Affiliate oixsdf@asdflkfd.com".
If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?Are Filters case sensitive? Is
From "American" the same as
From "american"?Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…
923rd ranked -
When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
642nd ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…642nd ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
642nd ranked -
923rd ranked
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923rd ranked
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STOP Fuc$*&^ with something that I don't ask for
WTF leave it alone I didn;t ask for any help. I can't print from email source now
472nd ranked -
blocked addresses
Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…
177th ranked -
PAY TO STOP ADVERTISING What Greed Monger came up with this idea??
What a nice way to reward all of your faithful customers!!! Make them pay to stop advertising that you put in there email. I hope this starts a customer revolt that shuts AOL/YAHOO down. Greed at its best, thanks AOL for rewarding me for being a loyal customer for years. I will be looking into leaving you. Louis
923rd ranked -
POOR EMAIL forwarding COMPOSURE FROM A LINK IN READ EMAIL
If I try to forward an email using an email I've read and have been supplied with a new email contact, the automatic population of the linked email for the new person doesn't get added to the new composing email.
I hope I've said this correctly....Just another critical item to correct or bring back the old format! PRETTY PLEASE!
923rd ranked -
Block emails starting with new-offer
Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.
113th ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
642nd ranked -
Go back to old format or give us a choice
Simple choice button works best.
923rd ranked
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