AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1255 results found
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Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
410th ranked -
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
503rd ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
346th ranked -
Sidebar
Sidebar is ridiculous
660th ranked -
Improve the parameters of your search function for inbox/mail
The search function is currently very inefficient. I am trying to get rid of SPAM in my inbox so do a search for it and it tells me "nothing to see here" for search result(s) however when I go to my inbox, I'm finding emails from the places/people that I just did a search on with no results. It clearly is NOT working the way it's suppose to. Not to mention, having the search for both "mail" and "web" in the same search area is very confusing, and I think might be A factor in to why it isn't working…
346th ranked -
Give us a choice in a drop down on how many emails we want to delete at a time in multiples of 20
I would like to be able to choose how many emails I want to delete . I think we should have a choice starting with 20 and selecting in multiples of 20. (40, 60, 80, 100-all.). I get hundreds of emails a week and most is junk, but I still need to scroll through all to make sure I don't delete something important. Please give us a choice. It would be an easy fix on your end.
660th ranked -
Some new ideas about Kontakte
Die Sortierung der Kontakte nach den Vornamen ist völlig ungebräuchlich. Es gibt kein Verzeichnis, das nach Vornamen sortiert ist. Man kann es umstellen auf Sortierung nach Familiennamen, aber es springt immer wieder bei Neustart zurück.
Auch die bunten Zeichen oder Wappen bei jedem Kontakt sind eine dumme Spielerei.
Es ist auch unsinnig, wenn ein Teil der Kontakte nicht angezeigt werden und extra aufgerufen werden müssen.
Weiter Mängel werde ich später mitteilen.660th ranked -
Close out my message when I click "Keep As New".
Gmail already has this feature and I really like it!
945th ranked -
Stop the icons for Contacts, Calendar, Settings etc continually reverting to a horizontal display that obscures part of the mailbox.
I keep changing them to a vertical display and they keep changing back.
660th ranked -
Please add email function to choose to encrypt a msg, & attachments
security needs are becoming tighter. Find that others are sending me encrypted msg. re: financial and health. But i cannot respond likewise
660th ranked -
Please widen the email reading/writing window
The right side-panel, wherein I find my contacts, etc. (instead of the old setup on the left side), takes up too much screen for reading email properly. I am a paying customer and you tell me if I get the FREE VERSION I can have a wider email screen.?...Really, truly? I pay, why would you offer this to a free version person and not the paying version person? Illogical. Unless that panel holds ads and you want me to be harrassed by ads. Hmmm. Maybe this should be fixed, thought through and fixed. It is obvious from comments that people…
660th ranked -
Keep Bold for Unread emails
NEW AOL VERSION: Please Keep email headings BOLD until they are READ please. The dots / no dot is taking us backwards in terms of ease of use visually.
660th ranked -
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
410th ranked -
Composing email starts in English then changes language.
Why does a new email start typing in English then change to something that looks like Russian or Turkish? I can't find an email setting in AOL to force it to write in English.
945th ranked -
By asking to join community through AOL pop up
I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.
945th ranked -
AOL NEWS ARTICLES
AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.346th ranked -
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried
503rd ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
256th ranked -
Sort Glitch
"Oldest on Top" sort omits latest emails which do show up on "Newest on Top."
945th ranked -
Get rid of the ad at the top of new emails!
Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.
18th ranked
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