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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1152 results found

  1. No red ink to type in and no basic blue; plus, emoticons are too small.

    Please add basic red and medium blue ink. Emojis are too small to use.

    908th ranked

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  2. Implement sub-addressing

    Would like to be able to have some kind of sub-addressing separator
    https://en.wikipedia.org/wiki/Email_address#Sub-addressing

    This would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
    For example, using + as a separator:
    If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
    If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
    Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…

    908th ranked

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  3. better backgrounds

    how about more and better backgrounds

    908th ranked

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  4. Ads intrude so that I can't read text. PLEASE help fix this problem.

    My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.

    261st ranked

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  5. Make the ToDo notes printable on demand

    Make the ToDo notes printable on demand.

    908th ranked

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    1 comment  ·  Admin →
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  6. Email Fonts

    Why were the font selections taken away with this new, not so good, email.

    908th ranked

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  7. I hate my AOL after you have changed it, hate the calendar, it has taken me months to figure things out, it is always breaking down,

    When I try to put a letter into a folder, the names keep rolling and you can't put it in the correct subject....why is it rolling all of the sudden?

    908th ranked

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  8. Why can I not revert back to old mail?

    Why can I not revert back to old mail?

    908th ranked

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  9. your new aol still stinks. WHen I select from the inbox, any number of emails to delete, it always also deletes or otherwise looses the next

    are you ever going to fix this ****** aol "new" email, or do I dump aol and go to google mail??? hurry up its been screwed up since you dropped this tyrd on us...............

    908th ranked

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  10. keep the email like it was

    Old email was the best way. Give the people a choice!

    555th ranked

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  11. 908th ranked

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  12. DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!

    This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
    Malini Sodha

    117th ranked

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  13. Reinstate shortcut 'x' for close window

    My suggestions for Aol:

    Reinstate shortcut 'x' to close an email (if only to extend the 'mouse-free experience' while navigating).

    Allow images (esp. jpegs) to be attached again, rather than just inserted into the body of an email. It's a nuisance having to Zip them every time to make that happen.

    Also, it was much better when the attachments were always visible at the head, rather than having to go to the very foot of an email to check them, or to even see if there is one. I sent plenty of "there was no attachment" replies before realising that…

    1148th ranked

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  14. email displayed in popup renders mail useless (MacBook)

    On opening a new email, I regularly get presented with the message in a borderless popup window. I cannot reply to the message. I have to go out of email and back in.

    This happens on my MacBook Pro running MacOs 11.7.10.

    Fortunately it doesn't happen on my iPad.

    Utterly useless!

    908th ranked

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  15. Difficulty Finding Attachment

    When a sender has an attachment to their message IT MUST be accessible within the senders message. I had an initial message with several replies going back and forth and on the latest reply, the sender had 2 attachments but I could not find them. I finally scrolled down to the bottom of the page and found them below my initial message. THIS IS EXTREMELY CONFUSING AND UNACCEPTABLE.

    908th ranked

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  16. Let us manipulate the text by color, word features, emoji, pics, italicize, highlight, et.

    I see lots of suggestions (demands?) because this is soooo disappointing, but I keep looking to see if you have improved anything. I don't see that you are improving! I want to manipulate the text, choose a color for the text, be able to highlight, italicize, add emoji, add pics, It's the moden age!!!!!!! This is sooooo antiquated. Do something !

    908th ranked

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  17. Sort emails alphabetically

    Sort emails alphabetically

    318th ranked

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    1 comment  ·  Admin →
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  18. The Previous AOL worked very well for me. Go back or I will go to GOOG.

    I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
    Without reverting to the previous system, will be forced to move to another email system.

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  19. this new email is terrible. I have to re-read everything to find out what the last message was from whoever is getting back to me. Not good

    Whoever invented this new aol email just made a change for the sake of change. Not a good thing at all. When I get a response from someone, I have to re-read everything to find out what the last message that was sent when I am emailing with someone back and forth. It seems a lot of people are having issues, so why not take the advice and redo this. The old email was better, but if someone wants to change, then do it right. You are like the politicians who will not listen to the people.

    908th ranked

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  20. Go back to having a support email address like support@aol.com and the like so customers of the 21st century can contact you easier rather t

    Go back to having a support email address like support@aol.com and the like so customers of the 21st century can contact you easier rather than having to phone call you as it's waste of their time and yours.

    555th ranked

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