AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1399 results found
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Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.
Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried
516th ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
267th ranked -
Sort Glitch
"Oldest on Top" sort omits latest emails which do show up on "Newest on Top."
957th ranked -
Get rid of the ad at the top of new emails!
Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.
19th ranked -
mail format
When sending and responding and then responding again, multiple times, on the screen a line down the left side appears. And then with multiple emails, another line and another line, etc appear. This takes up too much room on the left side of each email. Please either remove this feature, or make it an option in the settings.
679th ranked -
not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.
Change back to the original format of where unread emails are in dark black to keep them separated from what has been read
420th ranked -
I hate the new method to show unread mail.
Go back to using bold lettering to show unread mail.
957th ranked -
Everytime I reforward an email a new margin and line appear to the left - THIS NEVER EXISTED MONTHS BACK!
Everytime I reforward an email a new margin and line appear to the left...REMOVE MARGIN LINES THAT ARE CREATED EVERYTIME YOU FORWARD AN EMAIL - oit narrows and distorts the original email
355th ranked -
select more than 25 emails
Why can I only select and delete 25 emails at a time. If I search a sender then select all, it should select ALL of the email in my inbox for that sender.
420th ranked -
Datenschutz
Nicht mehr jedes mal identifizieren
679th ranked -
Ich verstehe nicht englisch.
Bitte auch deutsch schreiben. Danke.
679th ranked -
679th ranked
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LET US REVERT BACK TO THE OLD (BETTER) AOL.
How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....
306th ranked -
Darken the words in our emails - why are they so light?
Darken the words in our emails - why are they so light? Your email is very hard to read even for a younger person. Darken the density please!
516th ranked -
Undo button
I accidentally deleted much of the email I was composing. But, with no 'UNDO' button, I couldn't retrieve what I just lost. Why don't you offer such a common command with Aol Mail? I had to try to remember what I had written and retype it. Bummer. Shame on you!
516th ranked -
verification
AOL continues to dissapoint. Many years ago, we used to cringe every time AOL updated. Seems we have returned to this. Every time you change things, you make it harder for the user to use your service. This last change (having to sign in---then get a code sent to another device---is just the latest problem. If I have to have a new learning curve, in order to keep using AOL, then maybe I might just as well expericnce a learning curve with a better service!
420th ranked -
I didn't ask for your thoughts on what my password should be
If I wanted to change my password I would have done it myself!!!!
516th ranked -
AOL sign-in not working
AOL needs programmers, not coders, to debug the sign-in when one's notification account is at Yahoo. Got a dead lock. If you don't know what that is asked a member of the staff that "programmed" Tandem computers. Also check with an old timer that has a Netscape account that now requires AOL.
Some staff members must be eating the cookies, instead of maintaining them.
High level code is not doing it.516th ranked -
I am ******* tired, of this two steps verification. I asked, long time ago not to di it.
This 2 step verification, was disabled after I complained, a couple of years ago. Now, is back. If so, I will be forced to change mi account, and switch to another provider.
267th ranked -
make billing and cancel easier to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Locating my plan vs other plans and ability to cancel is virtually impossible to find. AOL continues to be most irritating and have never been at all pleased with it, but just stuck.
679th ranked
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