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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1153 results found

  1. Move the trash/delete icon back over to the left

    Recently you moved the trash can button for each email into a column allllllll the way to the right, which makes it really hard to track which email I'm clicking on to delete. Just move it back to the left where it was. The most important thing to see when trying to delete emails is the SENDER, so why you would move any button to to interact with an email away from that information is beyond me, but it's obnoxious.

    555th ranked

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  2. dark mode for mail

    How about an option for viewing email in "dark mode" for people with light sensitivity?

    555th ranked

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  3. Offline capture of mail prior to deleting

    Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.

    908th ranked

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  4. The former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!

    he former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!

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  5. Folder goes bold when new content arrives

    I would like a folder to change to bold when there is new content in it. I thought this use to work, but now it definitely does not - is there some setting I can change?

    908th ranked

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  6. on the Notifications page, add capability to identify which send emails will notify of arrivals.

    On the Notifications page, add capability to identify which send emails will notify of arrivals.
    When one or more sender emails are listed, only emails from those senders will trigger notifications.

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  7. Select Emails to Mark as Read/Unread

    When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.

    908th ranked

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  8. CCing myself

    I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.

    908th ranked

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  9. AOL shield pro is missing the send button

    AOL Shield pro is missing the send button

    908th ranked

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  10. delete old mail

    i want one dialog box that lets me set a date and ALL mail prior to that date to moved to the Delete folder. This would be available in each of the active folders (New, Spam, Sent), AND STOP RESTORING old mail, I just had to delete 5000 mails I know I previously deleted permanently.

    318th ranked

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  11. Allow new format to have some of the good features of the Classic mail format.

    In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
    Should have left format well enough alone!

    Also had LOTS more stationary options when sending a "special" email.

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  12. SORT CONTACTS BY SURNAME AS A DEFAULT

    IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT

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  13. Sorting Mail

    There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.

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  14. Stop changing my browser to yahoo

    Stop changing by browser to yahoo. I do not want to use yahoo as a browser.

    394th ranked

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  15. 394th ranked

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  16. Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name

    When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.

    908th ranked

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  17. Need an AOL Functional Calendar

    AOL calendar is NOT functional - I need my AOL email to be synchronized with a calendar invite where I can invite people into a calendar event just like you can do with outlook - this is a major short fall of AOL not having a functional calendar similar to that of outlook

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  18. i want 24 hour clock for all time indications within AOL to match everthing/everybody else.

    I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.

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  19. 908th ranked

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  20. Make trash icon more visible, because if it's there somewhere, I sure don't see it!

    I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?

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