AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1216 results found
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With the new AOL I lost the ability to print an email that I compose, BEFORE I send it. I wish you would bring back this feature.
I would like to be able to PRINT email that I COMPOSE BEFORE I SEND IT. I was able to do this with the old format. I can send it to myself and then print that, but that's redundant. If I click Ctrl P it prints the whole screen, left side options and all. Not acceptable. I spoke to a tech support person about this today and he tried to find alternatives, but there were none. He suggested I send in a suggestion. Thank you for your time.
909th ranked -
909th ranked
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Contact lists
It is now very hard to edit names when composing emails. Suggestion:
Keep contacts in alphabetical order. Get rid of the 'initials logo' (totally unnecessary). Allow users to expand the address box to see up to 100 recipient names at a time if required. Allow us to cut and paste in addresses, instead of doing one at a time.909th ranked -
No red ink to type in and no basic blue; plus, emoticons are too small.
Please add basic red and medium blue ink. Emojis are too small to use.
909th ranked -
Implement sub-addressing
Would like to be able to have some kind of sub-addressing separator
https://en.wikipedia.org/wiki/Email_address#Sub-addressingThis would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
For example, using + as a separator:
If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…644th ranked -
better backgrounds
how about more and better backgrounds
644th ranked -
Ads intrude so that I can't read text. PLEASE help fix this problem.
My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.
183rd ranked -
Make the ToDo notes printable on demand
Make the ToDo notes printable on demand.
909th ranked -
Email Fonts
Why were the font selections taken away with this new, not so good, email.
909th ranked -
I hate my AOL after you have changed it, hate the calendar, it has taken me months to figure things out, it is always breaking down,
When I try to put a letter into a folder, the names keep rolling and you can't put it in the correct subject....why is it rolling all of the sudden?
909th ranked -
Why can I not revert back to old mail?
Why can I not revert back to old mail?
909th ranked -
your new aol still stinks. WHen I select from the inbox, any number of emails to delete, it always also deletes or otherwise looses the next
are you ever going to fix this ****** aol "new" email, or do I dump aol and go to google mail??? hurry up its been screwed up since you dropped this tyrd on us...............
909th ranked -
keep the email like it was
Old email was the best way. Give the people a choice!
644th ranked -
909th ranked
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DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!
This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
Malini Sodha117th ranked -
Reinstate shortcut 'x' for close window
My suggestions for Aol:
Reinstate shortcut 'x' to close an email (if only to extend the 'mouse-free experience' while navigating).
Allow images (esp. jpegs) to be attached again, rather than just inserted into the body of an email. It's a nuisance having to Zip them every time to make that happen.
Also, it was much better when the attachments were always visible at the head, rather than having to go to the very foot of an email to check them, or to even see if there is one. I sent plenty of "there was no attachment" replies before realising that…
1212th ranked -
email displayed in popup renders mail useless (MacBook)
On opening a new email, I regularly get presented with the message in a borderless popup window. I cannot reply to the message. I have to go out of email and back in.
This happens on my MacBook Pro running MacOs 11.7.10.
Fortunately it doesn't happen on my iPad.
Utterly useless!
909th ranked -
Difficulty Finding Attachment
When a sender has an attachment to their message IT MUST be accessible within the senders message. I had an initial message with several replies going back and forth and on the latest reply, the sender had 2 attachments but I could not find them. I finally scrolled down to the bottom of the page and found them below my initial message. THIS IS EXTREMELY CONFUSING AND UNACCEPTABLE.
909th ranked -
Let us manipulate the text by color, word features, emoji, pics, italicize, highlight, et.
I see lots of suggestions (demands?) because this is soooo disappointing, but I keep looking to see if you have improved anything. I don't see that you are improving! I want to manipulate the text, choose a color for the text, be able to highlight, italicize, add emoji, add pics, It's the moden age!!!!!!! This is sooooo antiquated. Do something !
909th ranked -
Sort emails alphabetically
Sort emails alphabetically
221st ranked
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