Skip to content

AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1154 results found

  1. MAKE IS SO I CAN PRINT DRAFT EMAILS!!!!!!!!!!!

    I work for an old school lawyer who must have all emails printed in "draft" before I am allowed to send them. I really do not mind the new format BUT NOT BEING ABLE TO PRINT DRAFT EMAILS IS CRITICAL!

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. signon screen picture

    Can I change the picture on the sign-on screen? the one with the senior citizen mouth-breather is making me sick.

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Fix problem with printing an email to be kept elsewhere

    It says there is a problem with the page. Also it is not putting in the subject for the .pdf file which it used to do. This is time consuming! And then the contacts is all messed up. Can't find certain people and others which it says aren't there show up when I start typing their name / address. Please fix these issues as it takes up a lot of time.

    396th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. HOW CAN I DELETE ALL EMAILS QUICKLY

    HOW CAN I DELETE ALL EMAILS QUICKLY

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I'd like to be able to personalize the experience of writing an email on the webmail and I'll also appreciate to have a custom sound!

    I'd like to have a way to personalize the experience of writing an email!
    I have talked to the Premium customer support and it seems that I'm left with the option to submit a feedback
    I would like to have the option to customize the sound specifically for when i receive an email from a contact!
    I know that the option to personalize the background of writing an email was possible a while ago on the webmail, I would appreciate that to be back and to also have it on Aol Desktop Gold!

    909th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 909th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add 'Mark as Read' in Block Senders Pop Up

    In the Block Senders Popup, below the listing of senders, there are two check boxes. 'Block all future emails' and 'Delete all existing emails'. Can you add a third checkbox labeled 'Mark selected emails as read'? This would take the emails selected and just simply mark them as read. The scenario I use this for the most is, I don't always want to delete the emails, but I definitely want to block future emails and mark the current ones as read. Be nice to do it in one motion.

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Subfolders

    Some of my subfolders are not hiding properly in my aol mailbox. Some are working properly, but some are not.

    909th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. **** your new mail!

    **** your new mail!

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Show Old Mail

    Show Old Mail

    909th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. where in H___ IS oLD mAIL?

    Where is Old Mail?

    909th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Support 3rd party email apps

    Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.

    909th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Go back to the classic layout

    Go back to the classic layout

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Stop changing the layout of the inbox!!!

    Stop changing the layout of the inbox!!!
    It looked fine the way it was and when you selected an item to move or delete it didn't automatically open an unread email. These constant "layout updates" are terrible and unhelpful

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Related Contacts Popups.

    How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.

    396th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. LOG ON 2 STEPS

    "Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.

    318th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

    GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!

    396th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Show the full email address in new mail to be able to identify spam before opening

    Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?

    396th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Make text formatting available and convienent again

    The new email is terrible, no text formatting option, how shabby. A total disappointment.

    557th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base