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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1103 results found

  1. Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    580th ranked

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  2. Where are your Christmas settings? Good grief!

    No Christmas holiday settings? Shame on you

    340th ranked

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  3. Bring back the highlighted feature

    Reply to only highlighted part of mail feature (bracketed by two vertical lines headlined in the reply mail)

    580th ranked

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  4. allow removing ad panel which chops off right side of pages I want to print

    AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.

    238th ranked

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  5. 580th ranked

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  6. The new Mail format is worse than I thought

    I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.

    580th ranked

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  7. Bring back Classic AOL

    It's been months and I'm still not accustomed to this stupid new email system.

    The old AOL was vastly superior.

    422nd ranked

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  8. Go Back to classic!

    I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.

    11th ranked

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  9. undo changes

    It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!

    580th ranked

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  10. allow us to save our mail and saved folders on our computer harddrive or a external harddrive

    allow us to save our mail and saved folders on our computer harddrive or a external harddrive

    422nd ranked

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    1 comment  ·  Admin →
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  11. Giving feedback is a waste of time because you really don't give a ****.

    Giving feedback is a waste of time because you really don't give a ****.

    190th ranked

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    1 comment  ·  Admin →
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  12. Old Mail Reverting Back to New Mail

    Mail that has been read and moved to the Old Mail Folder after reading sometimes reverts back to the New Mail Folder, causing users to think that mail reverted in this way is actually New. Please investigate this misfunction and fix it. This will save users time, anguish and confusion.

    886th ranked

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  13. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

    I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.

    238th ranked

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  14. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    190th ranked

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    1 comment  ·  Admin →
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  15. Your new email look, especially with the ads are horrible. If I wanted a Gmail look I would have kept my gmail. Please revert to classic.

    Your new email look, especially with the annoying ads are horrible. If I wanted a Gmail look I would have kept my Gmail. Please revert back to the classic ad free look that prevents me from taking on a Gmail account.

    133rd ranked

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  16. Calendar won't print correctly since New AOL

    Ever since the AOL "update" the calendar will not print correctly. It looks fine until I go to print preview. There you can see that the previous month and the next month are out of proportion and come down into the new calendar. I have chatted with your team and nothing they suggested helped! Please put the old calendar way back! Is anyone else having a problem with this?

    886th ranked

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  17. How do I set email inbox to ask before sending mail to trash or recently deleted folder

    How do I set email inbox to ask before sending mail to trash or recently deleted folder

    422nd ranked

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  18. 886th ranked

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  19. GO BACK

    Can't stand the new e-mail STILL. And the little guy that comes on for "ads" is a pain in the butt! You all just make things worse!!!!!

    886th ranked

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  20. Sign In Process to Many Steps

    Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.

    340th ranked

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