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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. Sign In Process to Many Steps

    Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.

    340th ranked

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  2. I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!

    I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!

    340th ranked

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  3. 886th ranked

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  4. 886th ranked

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  5. Default text does not work and now, testing links stopped working.

    Pleaase provide a way to ask questions. For example:

    Default text does not work and now, testing links stopped working. How do I fix it.

    886th ranked

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  6. Stop the McAfee License Renewal Notice ads!!!!!

    Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.

    190th ranked

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  7. This stupid new mail is so jumpy.

    The page never stays at the top. Every time I respond to a message, it jumps and i click the wrong one and then it goes to the middle of the list of emails. It is too glitchy. Is there no one that actually tests these updates? It's driving me crazy!

    886th ranked

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  8. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

    238th ranked

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  9. PLEASE give us some holiday themes!

    Pleasegive us holiday themes. Why is it so hard to do this? The older version gave us lots of holiday choices!

    340th ranked

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  10. GO BACK THE THE CLASSIC EMAIL!!

    If it's not broken, don't try to fix it!! Get rid of the truncated lists of contacts. I have 20+ contacts beginning with S and I can only see 4. Just give us a full list with a search facility it would be much quicker and cleaner and get rid if the stupid emojis at the side of all the contacts!!!!! Stop cluttering up the space with objects that are of no useful purpose except to look pretty, which they don't!!

    886th ranked

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  11. too much space taken up by useless stuff at the top of each message

    When I click on a message in my inbox and it expands to full size, the header info at the top of a message takes up 2.75 vertical inches (34%) of the 8 inch viewing window (on a 1920x1080 24" screen). It shows the web site of the "From" person and a Visit Site button, the "Subject" with a read/unread button, and then the web site again and the From/To/CC lines. Each of these 3 section is in its own white-space area with a horizontal border.

    This stuff is useless to most people who now how to read a "Subj:"…

    886th ranked

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  12. Bad... And getting worse!

    I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…

    580th ranked

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  13. 281st ranked

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  14. Dnn't see it yet.You keep messing with perfection as below.This must have just happened.

    I see you have now added "Attach Giff. Now impossible to send pictures
    or I own memes to the body of the mail. This is the final straw. The picutres are so tiny even on my big screen I cannot see the picture.
    You took a simply beautiful AOL and turned it into more trouble than
    it is worth. I do't like your silly giffs. I like to send my own and the old traditional attachtment. I don't like your memmes and you have shrunk the traditional giffs so much I cannot see to choose from your attachnent forder. Original…

    886th ranked

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  15. Scroll Bar on the Right Moves Down the List

    Please fix the problem with the Scroll Bar on the Right side of the Mail List moving down the list whenever the New Mail button is clicked. This movement misleads and confuses when attempting to access recent, new emails that have arrived and prompts wrong actions due to their misplacements on the list.

    886th ranked

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  16. OLDER EMAILS...WHERE DID MINE GO TO?

    I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.

    422nd ranked

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    1 comment  ·  Admin →
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  17. you people suck !!!!!! i can't use my mobil phone

    I CAN'T USE MY MOBIL PHONE ******* I HAD TO USE MY HOME PHONE !!!!!

    886th ranked

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  18. You don't listen or care.

    AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.

    580th ranked

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  19. why is email moving so slow this needs to be fix now

    fix slow moving email or i will leve

    422nd ranked

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    1 comment  ·  Admin →
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  20. "Remind me later"

    I have been saying 'no' FOR DECADES!
    STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    422nd ranked

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