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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1154 results found

  1. new AOL mail

    I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.

    318th ranked

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  2. Original Format

    ... please go back to the original format ... all you have done is make a bad decision on your part worse ...

    174th ranked

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  3. Thank you for putting back the "Insert" function. Now please make the inserted images BIGGER (the current "large" is what used to be medium)

    396th ranked

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  4. Your new email organization is terrible.

    Your new email organization is terrible. Can't see the old, spam or recently deleted emails.

    557th ranked

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  5. AOL mail

    Don't like the new changes...

    262nd ranked

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  6. Times vs. Dates of Email

    Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.

    318th ranked

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  7. Not Americans with Disabilities Friendly Email Anymore

    Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
    Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…

    396th ranked

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  8. need to set up email forwarding and neither version is allowing me to do so

    need to set up email forwarding and neither version I have will allow me to do so

    202nd ranked

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  9. How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

    How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

    318th ranked

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  10. i miss having the holiday backgrounds for the mail page. The new ones are dull and boring.

    557th ranked

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  11. I do not like giving my name and then being asked my preferred name

    When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.

    557th ranked

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  12. Combining multiple Mailboxes under one sign-in page.

    I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.

    557th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  13. color code messages

    Would like to assign different colors to different messages so I can quickly identify subject matter. For instance mail from personal friends and another color to business email or financial, etc.

    557th ranked

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  14. email checkbox size on web browser

    Please make the checkboxes on the web browser view of mail a larger size + click area like it used to be!

    909th ranked

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  15. WHERE ARE THE HOLIDAY WALLPAPERS FESTIVE DESIGNS

    MAKE IT PRETTY WHERE ARE THE WALLPAPERS

    396th ranked

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  16. Where are the holiday and seasonal themes. The original format had a wider selection of themes. Please put those back.

    318th ranked

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  17. block all the emails that start with TEMU or HELPING HAND. you would cut my SPAM in half

    Anything you can do to cut down junk mail would be appreciated. Seems like you got rid of some, only to have it come back on steroids

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  18. The current batch of pictures to personalize the email page are some of the ugliest I've ever seen. Bring back the old olds!

    BRING BACK THE OLD PICTURES AND FORMAT

    557th ranked

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  19. 9 out of 10 top rated suggestions are the same. LISTENING?!

    your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious

    557th ranked

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  20. I pretty much would love to keep this formation, but I wish that there was an option check box to the right of each message as it was/is wit

    I would love to have the option to delete each email as I read it by clicking to the right of the subject as in the basic form of email.

    909th ranked

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