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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. get rid of popup about not enough room to read email

    This new popup about reading email without adds is very annoying. I will be transferring my email to another company. I will not be blackmailed to see my entire email.

    217th ranked

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  2. Its prety obviouse that AOL are not listening to their users.

    Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.

    238th ranked

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  3. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

    580th ranked

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  4. I would like to view my email in full width. Stop insulting me with your stupid graphic

    I would like to read my mail in full width. Stop insulting me with your stupid graphic!

    340th ranked

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  5. 580th ranked

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    1 comment  ·  Admin →
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  6. Follow Up Attempt

    Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..

    Thank you,

    << Hi there,
    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>

    AOL team

    422nd ranked

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  7. Fix your site; it's corrupted and not functioning

    Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.

    238th ranked

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  8. Please stop assuming I am elderly--I am young and don't care about all the mature topics you continuously include. I will

    Please stop including gross health ads or ads that target older people--I am still young and am not in your target audience. Even when I do reach that age someday, I still wouldn't want to see any of those ads. They are repulsive and demeaning.

    281st ranked

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  9. Cannot resize photos Have to reformat text from other doccuments.

    You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
    Please Listed to your users!
    We cannot paste text into emails from Word without having to reformat.
    We cannot size photos pasted into emails any longer. Please fix.
    WAKE UP! We do not like these changes.

    580th ranked

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  10. Block Sender

    Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬

    56th ranked

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  11. still don't like new format

    There are so many things that just don't work with this new format. Obviously it will never go back to the old format and people are forced to deal with the mess AOL created if we want to keep our AOL email address that we've had for 30 years. One thing that is driving me crazy is when I want to respond to a particular email, I click it and ALL the emails come up that are part of this conversation. So then I have to search for the one email that I wanted to respond to. It's maddening! Why…

    886th ranked

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  12. add capability to insert (not attach) pictures inline. My god, every mail engine on the planet can do this

    what? I can't inline insert a picture? Even gmail lets me do that. Please add this. I cannot believe you've gone backward in time.

    422nd ranked

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  13. Vulgar emails

    Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.

    340th ranked

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  14. deconnexion automatique

    Comment deconnecter automatiquement mon compte après x mn de non utilisation ?

    580th ranked

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  15. stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar

    i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol

    422nd ranked

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  16. the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj

    the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform

    580th ranked

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  17. Your new mail format still stinks.

    Get rid of the date separations. I just want a clean list of my e-mails

    886th ranked

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  18. loosing email a new feature of AOL new improved mail service!

    That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.

    580th ranked

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  19. NEWS

    TURN OFF YOUR LEFT WING PHONY NEWS

    422nd ranked

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  20. Holiday themes

    PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.

    133rd ranked

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