AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1154 results found
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Allow embedding/inserting of images in email!
The work-around is terrible ... the "attached" images are too small to see (what is now considered "large" used to be medium) ... and you must make it so that, after attaching an image it allows you to automatically return to that some picture folder since most attachments are a consectuive group of images! That's how it USED to work before your "improvements," and now it just reverts back to a random folder -- the one you were in BEFORE you started attaching, which means you must search for other images to attach from scratch rather than easily getting back…
557th ranked -
Is there ANY chance of a holiday inspired background?
Christmas, New Years, Kwana, Hanukkah etc
396th ranked -
Not fit for purpose.
I can't tell you now much I hate what you've done with my email.
The font is uncontrollable. If I choose the best of a bad lot, it doesn't stick.
If I alter the spacing of my paragraphs, the font size shrinks for everything below that so my emails look as if they were sent by a 5 year old. It's embarrassing.
If you refuse to change it back, which is obviously the case,. at least make sure this version works.
557th ranked -
How do I delete a wrong attachment!!!!
I have just attached the wrong file to an email and I can't delete it unless I delete everything I have already typed!!! What a superb improvement!!! Whoever is paying AOL programmers to ***** up what was a very KISS system ( Keep It Simple and Stupid) are getting their monies worth. I have never come across a program with so many problems that has been put out for use to the public and no notice is taken by the programmers to fix simple but glaring problems
557th ranked -
2 accounts signed on same time
It would be really helpful is we could be signed in on 2 or more accounts at the same time
909th ranked -
Please bring back the old email format.
Please bring back the older email format. Contact Groups are now much more difficult and many n0n-spam emails are being directed to my Spam folder. You are frustrating many, many people with your changes. Leave well enough alone.
557th ranked -
would love to see more themes like christmas
mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.
318th ranked -
Option to not trap spam emails.
Make spam checking optional. Let me handle it in my PC's email app. I'm tired of waiting for emails only to find them hidden in YOUR spam folder!!
557th ranked -
Classic back in live please
Hello ""Support"" are you there ????? Hello , Hello ....Back to classic please
557th ranked -
Awful current system, if one can call it that is Primitive and quite 3rd World. Go Back to Classic
It doesn't matter how many requests are made to revert back to a world beating system, you will carry on with this 3rd World excuse for an email system. But you still solicit request on how to improve this awful system.
Quite why you do that , when you take not a jot of interest is quite sad.557th ranked -
Double vérification
La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.
396th ranked -
The format for writing an e-mail is limited ! I hate it!
Just very frustrated...limited space to see what I have written cannot see the send or draft boxes!! Cannot blame it on a current MAC 3 years old!
I cannot be the only person wi this problem.
396th ranked -
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
557th ranked -
Where are your Christmas settings? Good grief!
No Christmas holiday settings? Shame on you
396th ranked -
Bring back the highlighted feature
Reply to only highlighted part of mail feature (bracketed by two vertical lines headlined in the reply mail)
909th ranked -
allow removing ad panel which chops off right side of pages I want to print
AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.
226th ranked -
557th ranked
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The new Mail format is worse than I thought
I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.
557th ranked -
Bring back Classic AOL
It's been months and I'm still not accustomed to this stupid new email system.
The old AOL was vastly superior.
396th ranked -
Go Back to classic!
I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.
9th ranked
- Don't see your idea?