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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1154 results found

  1. undo changes

    It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!

    557th ranked

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  2. allow us to save our mail and saved folders on our computer harddrive or a external harddrive

    allow us to save our mail and saved folders on our computer harddrive or a external harddrive

    396th ranked

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    1 comment  ·  Admin →
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  3. Giving feedback is a waste of time because you really don't give a ****.

    Giving feedback is a waste of time because you really don't give a ****.

    174th ranked

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    1 comment  ·  Admin →
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  4. Old Mail Reverting Back to New Mail

    Mail that has been read and moved to the Old Mail Folder after reading sometimes reverts back to the New Mail Folder, causing users to think that mail reverted in this way is actually New. Please investigate this misfunction and fix it. This will save users time, anguish and confusion.

    909th ranked

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  5. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

    I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.

    226th ranked

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  6. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    174th ranked

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    1 comment  ·  Admin →
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  7. Your new email look, especially with the ads are horrible. If I wanted a Gmail look I would have kept my gmail. Please revert to classic.

    Your new email look, especially with the annoying ads are horrible. If I wanted a Gmail look I would have kept my Gmail. Please revert back to the classic ad free look that prevents me from taking on a Gmail account.

    134th ranked

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  8. Calendar won't print correctly since New AOL

    Ever since the AOL "update" the calendar will not print correctly. It looks fine until I go to print preview. There you can see that the previous month and the next month are out of proportion and come down into the new calendar. I have chatted with your team and nothing they suggested helped! Please put the old calendar way back! Is anyone else having a problem with this?

    909th ranked

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  9. How do I set email inbox to ask before sending mail to trash or recently deleted folder

    How do I set email inbox to ask before sending mail to trash or recently deleted folder

    396th ranked

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  10. 909th ranked

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  11. GO BACK

    Can't stand the new e-mail STILL. And the little guy that comes on for "ads" is a pain in the butt! You all just make things worse!!!!!

    909th ranked

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  12. Sign In Process to Many Steps

    Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.

    396th ranked

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  13. I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!

    I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!

    396th ranked

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  14. 909th ranked

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  15. 909th ranked

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  16. Default text does not work and now, testing links stopped working.

    Pleaase provide a way to ask questions. For example:

    Default text does not work and now, testing links stopped working. How do I fix it.

    909th ranked

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  17. Stop the McAfee License Renewal Notice ads!!!!!

    Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.

    202nd ranked

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  18. This stupid new mail is so jumpy.

    The page never stays at the top. Every time I respond to a message, it jumps and i click the wrong one and then it goes to the middle of the list of emails. It is too glitchy. Is there no one that actually tests these updates? It's driving me crazy!

    909th ranked

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  19. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

    226th ranked

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  20. PLEASE give us some holiday themes!

    Pleasegive us holiday themes. Why is it so hard to do this? The older version gave us lots of holiday choices!

    396th ranked

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