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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1220 results found

  1. How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.

    Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.

    392nd ranked

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  2. cc as a Standard Default Address Line Option

    Please add an option to have the CC address line appear by default.

    328th ranked

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  3. Bring back the counters for all the boxes not just the in box!

    Bring back the counters for all the boxes not just the in box!
    Ann

    392nd ranked

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  4. I want to use my outlook as that is where all of my contacts are

    Outlook

    140th ranked

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  5. New mail and old mail should be in the same folder or at lease give me the option to do so

    old mail

    22nd ranked

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  6. responding to email

    Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.

    40th ranked

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  7. Preview Screen

    PREVIEW SCREEN - We should be able to change the background color when viewing/previewing a photo. 18% gray, as it currently is, doesn't work. We should be able to add more contrast by choosing a black background.

    392nd ranked

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  8. Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.

    Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.

    183rd ranked

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  9. Delete Process is not Operating Correctly

    3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
    2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
    3) Deleted and recovered files do not have a reply…

    328th ranked

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  10. Leave messages in New Mail

    After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.

    170th ranked

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  11. Search button next to subject line

    Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.

    183rd ranked

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  12. Add Signature in Spell Check

    After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!

    220th ranked

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  13. Get rid of Old and New - I just want one Inbox

    I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].

    220th ranked

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  14. Inserting Image we had three choices now we only have two. Please bring back the 3

    We had a choice of Small, Medium or Large size capability in the original version now we are left with only Small and Large. In my use of this email
    I communicate graphics pertaining to Severe Weather and other Emergency Communications in regards to Public Safety. Being able to determine the size of the image I am inserting is important. ( or the ability to change the inserted document size would be a great option as well maybe by %)

    282nd ranked

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  15. Do not like the new aol mail web page at all. Not one positive to it from what we had for the last many years. PLEASE go back!!

    Go back to old aol mail web page!!

    110th ranked

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  16. DO NOT LIKE YOU AOL CELL PHONE UPDATE

    It does not provide a way for me to add an email to SPAM. I have removed AOL app from my phone

    197th ranked

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  17. New mobile e mail is terrible

    E mail ....new mobile e mail is terrible

    96th ranked

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  18. Get rid of the new mail format.

    Get rid of your new mail format!! I can't stand it!! Especially advertising in it...it's for mail not advertising. You're like Yahoo now. The old format was just fine....I may have to go to another site, after being with AOL for so long. Why did you ever change it?? In my opinion it wasn't for the good.

    43rd ranked

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  19. EMAIL FIX NOW!!!

    FIX THE AOL HAIL MAIL CHANGE!!! CHANGE IT BACK!!! THE MAIL SERVICE UPDATE WAS A 30 YEAR DOWNGRADE. THE AOL MAIL WAS BETTER ON DIAL UP ITS SOOO BAD NOW. IT WAS FASTER TO READ WHEN YOU STARTED AOL!!!! THIS SUCKS, CAN'T USE, CHANGE IT BACK!!!!!!! YES IM SCREAMING, READ FEEDBACK AND FIX EMAIL NOW!!!!!

    80th ranked

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  20. FIX MAIL NOT WORKING AGAIN AND AGAIN

    trouble GETTING MAIL AGAIN GOOD OLD AOL

    170th ranked

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