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AOL Mail Norrin

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1231 results found

  1. Leave messages in New Mail

    After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.

    147th ranked
    2 comments  ·  Admin →
    How important is this to you?

  2. Search button next to subject line

    Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.

    161st ranked
    0 comments  ·  Admin →
    How important is this to you?

  3. Add Signature in Spell Check

    After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!

    196th ranked
    0 comments  ·  Admin →
    How important is this to you?

  4. Get rid of Old and New - I just want one Inbox

    I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].

    196th ranked
    0 comments  ·  Admin →
    How important is this to you?

  5. Inserting Image we had three choices now we only have two. Please bring back the 3

    We had a choice of Small, Medium or Large size capability in the original version now we are left with only Small and Large. In my use of this email
    I communicate graphics pertaining to Severe Weather and other Emergency Communications in regards to Public Safety. Being able to determine the size of the image I am inserting is important. ( or the ability to change the inserted document size would be a great option as well maybe by %)

    253rd ranked
    3 comments  ·  Admin →
    How important is this to you?

  6. Do not like the new aol mail web page at all. Not one positive to it from what we had for the last many years. PLEASE go back!!

    Go back to old aol mail web page!!

    95th ranked
    0 comments  ·  Admin →
    How important is this to you?

  7. DO NOT LIKE YOU AOL CELL PHONE UPDATE

    It does not provide a way for me to add an email to SPAM. I have removed AOL app from my phone

    196th ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. New mobile e mail is terrible

    E mail ....new mobile e mail is terrible

    82nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  9. Get rid of the new mail format.

    Get rid of your new mail format!! I can't stand it!! Especially advertising in it...it's for mail not advertising. You're like Yahoo now. The old format was just fine....I may have to go to another site, after being with AOL for so long. Why did you ever change it?? In my opinion it wasn't for the good.

    36th ranked
    0 comments  ·  Admin →
    How important is this to you?

  10. EMAIL FIX NOW!!!

    FIX THE AOL HAIL MAIL CHANGE!!! CHANGE IT BACK!!! THE MAIL SERVICE UPDATE WAS A 30 YEAR DOWNGRADE. THE AOL MAIL WAS BETTER ON DIAL UP ITS SOOO BAD NOW. IT WAS FASTER TO READ WHEN YOU STARTED AOL!!!! THIS SUCKS, CAN'T USE, CHANGE IT BACK!!!!!!! YES IM SCREAMING, READ FEEDBACK AND FIX EMAIL NOW!!!!!

    66th ranked
    0 comments  ·  Admin →
    How important is this to you?

  11. FIX MAIL NOT WORKING AGAIN AND AGAIN

    trouble GETTING MAIL AGAIN GOOD OLD AOL

    161st ranked
    3 comments  ·  Admin →
    How important is this to you?
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