AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1270 results found
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stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar
i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol
503rd ranked -
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform
660th ranked -
Your new mail format still stinks.
Get rid of the date separations. I just want a clean list of my e-mails
945th ranked -
loosing email a new feature of AOL new improved mail service!
That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.
660th ranked -
NEWS
TURN OFF YOUR LEFT WING PHONY NEWS
503rd ranked -
Holiday themes
PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.
129th ranked -
You can improve your news feed by just telling unbiased facts and stop the left lean on all your stories. Quit censoring conservative remark
Stop leaning so hard left.
503rd ranked -
Fix the log in interface
When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.
660th ranked -
FONT BLUE COLOR too light
THE BLUE FONT COLOR IS SO LIGHT IT CAN';T BE SEEN..GO BACK TO THE VIBRANT BLUE IN THE PREVIOUS AOL MAIL
945th ranked -
Restore actual time stamps on emails received on previous dates.
Posting "yesterday's date," instead of the actual time stamp on emails previously sent or received hinders that use of actual times for critical emails that are time sensitive. Please restore that needed function.
945th ranked -
Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc
I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.
121st ranked -
945th ranked
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Autocorrect while typiing
When are you going to restore the autocorrect while typing issue? It works here in the feedback field; why can't you FIX IT in the email fields?
My browser is and always has been set to autocorrect spelling. AGAIN, it works here in this field. PLEASE FIX AUTOCORRECT SPELLING in the email field!!!!!!!945th ranked -
It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the contex
It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the context never opens up.
945th ranked -
Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…660th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
660th ranked -
Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
660th ranked -
Learn words. One of the options under spelling should be learn this word or add to my dictionary.
Some dictionaries have not caught up with current words. Emoji for example. Instead of ignore or another suggestion have an option to add to dictionary. Some proper names are not in a dictionary so we should be able to add them to our dictionary as well.
503rd ranked -
Read Mail Not Going To Old Mail, Slow Search Bar
I can not use this new version of AOL in my office. Multiple employees are answering emails twice or more as new emails are not moving to old main. The search bar types so slow. Old emails can not be retrieved as easily. Classic AOL was far superior.
503rd ranked -
Fix the slide bar on the right side of messages
Whenever returning from a link on the left side panel, to return to the New Mail option, the slide bar on the right side of the email list consistently scrolls down the list to items listed hours/days earlier. Please fix this fault to make the slide bar go to the top of the list where the most current item is listed. Thank you.
503rd ranked
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