AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1152 results found
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AOL Ideas Landing Page
Idea Page
Please consider adding dates to the topic-date created; date of the last comment and date of the last AOL response. It doesn't make sense to open each one individually to find something that may relevant today. Especially when there are several Ideas submitted for the same topic. Opening each one for basic information isn't helpful.555th ranked -
Filters
Please provide an option to Run the Filters once created. I've created rules but don't know when they will actually activate so I'm batching up the e-mails already in the In-box and taking the action I've created the filter to accomplish. I believe this feature existed in previous versions and may have been removed at some point.
555th ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
318th ranked -
Full page AOL advert
Why of Why do you present a full page AOL advert at the beginning of each login: Try AOLmail, its free..... but we are already trying it.... we have been using it for donkeys years!!!!
555th ranked -
Only mark read if I have opened it not if the cursor lands on it
Stop making an email read just because the cursor lands on it. There are emails I want to take the time to read and I can't because the cursor lands on it and automatically makes it "read" and it vanishes. Now I can't even remember who it was from because I didn't notice. I used to have about a dozen emails I wanted to deal with later and now I have 3. I hate this!!!
It should only be marked read if I actually open it.555th ranked -
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.394th ranked -
move spam button
Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.
394th ranked -
New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.261st ranked -
Why can I no longer highlight and drag text while typing an outgoing email?
Highlight and drag or drop (like any word document) is no longer an option ? Why ?
174th ranked -
Read receipts
Read Receipts
149th ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
160th ranked -
AOL Support Help
Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.
82nd ranked -
I would like to hold mail in Trash longer than 1 week. Can I change this?
I would like to hold mail in Trash longer than 1 week. Can I change this?
318th ranked -
New random issue: Randomly, Enter and Backspace don't work
Browser version of AOL: Randomly, I sometimes can't type in my e-mail replies, then typing works again but hitting Enter doesn't. Then it effects the Backspace button.
It's bad enough that windows don't open separately anymore, forcing us to lose a LOT of real estate when writing e-mails, but now -- as of last week -- just randomly these things will just stop working Enter doesn't work. Backspace only works if I type NEW text (not if I place the cursor near EXISTING text). I have to RELOAD the page to make it stop. This happens randomly in Replies only…
555th ranked -
HOW IS IT POSSIBLE THAT YOUR AOL NEWS ARE SO STUPID?
WHY ARE YOUR AOL NEWS SO SO STUPID? IS TAT YOU ARE STUPID OR YOU JUST MAKE STUPID NEWS FOR STUPID PEOPLE?
261st ranked -
Date/Time stamp
Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"
318th ranked -
MAKE IT POSSIBLE TO FORWARD INCOMING AOL EMAILS TO ANOTHER PLATFORM
It seems that every other email service allows their incoming emails to be forwarded to another email account. (Example: I want to be able to have one of our old, mostly un-used AOL emails for our nonprofit forwarded to a gmail that we do use, so we won't miss any emails that happen to come in.) Please.
261st ranked -
Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.
ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.
71st ranked -
Tighten junk/spam settings.
Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?
174th ranked -
your news in 'TODAY ON AOL" are so stupid and shallow. A shame for culture and education.
your news in 'TODAY ON AOL" are so stupid and shallow. A shame for culture and education. I by pass them wthput atempt t read them Yhey are just a nonseses news, irrelevamt, plainly stupid, not coming from any one who could be as stupid and shallow as them
318th ranked
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