AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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open mail in new window
bring back the option to open an email in a new window. Very important.
Also need more font choices, including Comic Sans, and need to have the option to make the font darker without having to highlight text and selecting "Bold."
238th ranked -
340th ranked
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580th ranked
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NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
84th ranked -
24th ranked
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I can't just print an attachment anymore, I have to use space on my hard drive. I HATE AOL!!
YOU SUCK SO MUCH!! THERE WAS NO NEED TO FIX SOMETHING THAT WAS NOT BROKEN. I HATE THAT I NOW HAVE TO DUMP AOL AFTER 30 YEARS TO FIND A NEW EMAIL PROVIDER THAT DOESN'T SUCK AND HATE THEIR OWN LOYAL USERS. ********.
115th ranked -
******** AOL
REVERT TO CLASSIC
41st ranked -
Wise saying
If it ain't broke, don't fix it. Words to live by...
23rd ranked -
Once I hit send the email goes back to some random spot way down in my email instead of the top where I was working from. Very frustrating.
This new platform stinks. I am going to continue to put negative comments until you revert to the way it was before.
133rd ranked -
No easy way to copy email address
Everything you did messed the way this email works up. Fire whoever did the changes and change it back. Paying customer
106th ranked -
Bad format in new and not able to revert to old even with help from help desk.
The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.
92nd ranked -
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.
27th ranked -
Please restore classic AOL. My old emails won't load. I am in a panic
I am horrified,, very upset that I can't load old emails on my iMac.
54th ranked -
Why Am I Being Forced To See A Grouped Email Inbox?
WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…
169th ranked -
Outdated AOL How To Documentation
Your (?) to get you to a search & query on how to find or fix things, customize things is 100% outdated for the users you FORCED to take on this new, unimproved, horrid new design. EVERY answer on how to via AOL's how to pages, are for the WONDERFUL & normal AOL email version, which I was, without my knowledge or consent forced off of. Not one of the AOL Documented Pages on How To do, find or customize anything is based upon this God awful "non-AOL" type of email or care for their very old (decades) loyal users…
106th ranked -
17th ranked
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Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
25th ranked -
I need to open email in separate page. I often need more than one email open and still search inbox for more emails
open each email in page separate from inbox and still have access to inbox and other emails opened to compare data from the multiple sources of separate individual emails when necessary
190th ranked -
messages fail to load
Not sure what is going on but each time I attempt to open aol messages using my computer, I keep getting asked to pick a theme and font. When I do, it says there is error and my selections don't save. On top of that, when I attempt to look at my messages, my emails don't load. It says an error occurred while trying to fetch messages. When I hit retry, I keep getting the same message.
422nd ranked -
New EMAIL is a step backward. Plain English replaced by icons, no insert capability or change background color of copied text
Simply revert to the old email format. What isn't broke doesn't need changing.
59th ranked
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