AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1281 results found
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Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Also, stop the large initials by names.504th ranked -
email: undo sent e-mail
undue sent e-mail
409th ranked -
screen Format
How can I permanently put Calendar, note pad, settings etc vertically as what happens when you want to expand your view of the email.
659th ranked -
Check sponsored ad for viruses.
please do a better job of screening the ad links you pin to the top of my message list. This one contained a virus. https://a.beap.gemini.yahoo.com/mbclk?bv=3.0.0&es=AQAAAAlcmjLoOZAE0Ij873GI-IxHMFe-s4DgcknrGirNjbWY9_rM9tdxH0E57qHX75ttqMKwZ1x3TcIQHyMwMeX0C5kv2IOFQClXjSoBZQSvI26ZAiIJb8Yxyis6oThIS7dIFrmHbgMHQv7P2ykWfUOgRmvadQOd8qxaBqVfx_5QvysHFjq5ietu6UI9duQB9_2JU5PinhVgzhKAdAWQnIykhvhS7fCX7BcQWNwK_qVcuPb3ZeUPamW5-hud7ECQAJARnfMfBAp2xVSFPeP49OVScCAF-WFw0bsGwKjaOJmHWBwOBeJTcI0hlBC0wE0ePMwUksyKCxBEkkQGsNeTgDiJBgVdusvM74GjSuX1yt7TrQTd2qgRQnwL47E_ycyZgl3UYBoCA_GNnLU7jGU16I6kAFeLrxoTKODE6tsdUWWQFZ21PSM9bFdSp99Rep3zU8L2I_aNKy2k7wLRppgh7j-dat8Ds8oaT4H0yJqD-MVGjQttU53aiqIGcTuIkGDCpi9oWLyDmF-o_CslKbcdUaJ0u4hdCP6UFvZoWet2LnbZoUsa5gLGwm-CrkcNIO6Ei9cLrQndaj3A6hqUZ-sHmpSAVHG17GsIXGzem8tJ48oFtRWzBiQ5AUL1MuHvOMRrpBFD37UzoJ7RGfAC9HUeJkQrtkxRFatiTyUBe91OQP-zqBkg4tmYxR1TEzJAIhtMeK7uR5-5Rhqv9vYCBZA
293rd ranked -
659th ranked
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folder navigation
when selecting a mail to move to a folder, pls add A to Z side bar - this will allow users to navigate to folders faster, buy clicking first in the alphabet where the folder name starts with. Useful for users that have many folders for storing emails and for latter part of the alphabets !!
504th ranked -
get rid of the saved documents folder, and save picture folder, not necessary
get rid of the saved documents folder or at least put in a batch delete box, I have hundreds that you saved that I did not want and the only way to get rid of them is to open each one again and delete again, when I had already deleted those emails I do not have time for all that. I dont like the new version
945th ranked -
INCREASE THE SIZE OF ATTACHMENTS
increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB
129th ranked -
AOL Ideas Landing Page
Idea Page
Please consider adding dates to the topic-date created; date of the last comment and date of the last AOL response. It doesn't make sense to open each one individually to find something that may relevant today. Especially when there are several Ideas submitted for the same topic. Opening each one for basic information isn't helpful.659th ranked -
Filters
Please provide an option to Run the Filters once created. I've created rules but don't know when they will actually activate so I'm batching up the e-mails already in the In-box and taking the action I've created the filter to accomplish. I believe this feature existed in previous versions and may have been removed at some point.
659th ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
409th ranked -
Full page AOL advert
Why of Why do you present a full page AOL advert at the beginning of each login: Try AOLmail, its free..... but we are already trying it.... we have been using it for donkeys years!!!!
504th ranked -
Only mark read if I have opened it not if the cursor lands on it
Stop making an email read just because the cursor lands on it. There are emails I want to take the time to read and I can't because the cursor lands on it and automatically makes it "read" and it vanishes. Now I can't even remember who it was from because I didn't notice. I used to have about a dozen emails I wanted to deal with later and now I have 3. I hate this!!!
It should only be marked read if I actually open it.659th ranked -
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.504th ranked -
move spam button
Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.
409th ranked -
New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.346th ranked -
Why can I no longer highlight and drag text while typing an outgoing email?
Highlight and drag or drop (like any word document) is no longer an option ? Why ?
229th ranked -
Read receipts
Read Receipts
177th ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
206th ranked -
AOL Support Help
Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.
89th ranked
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