AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
136th ranked -
carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
192nd ranked -
mail sort
It would be nice to have the option to permanently sort mail either always oldest or always newest. I like to read my oldest first, and if i delete or respond to a mail, my mail box always goes back to newest first.
320th ranked -
scroll post with keyboard
I USED to be able to scroll an email using the 'Space' bar. Now you do not allow ANY keyboard input to page through an email! I have to click the email, then move the arrow down and right to the vertical scroll bar, THEN click to page down - NOT as convenient!
247th ranked -
It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!
Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!
11th ranked -
calendar
Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.
644th ranked -
Why is it so hard to add a contact? Can't just type a new e-mail in
Just allow us to type an e-mail into an existing list
475th ranked -
rollover email accounts
Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks
644th ranked -
It now takes forever to add attachments to an AOL email
Please fix this issue which is making AOL almost impossible to use!
644th ranked -
not compatible with Windows 11 mail app
AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.
This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!
475th ranked -
Hard as heck to add names to contact list. Your IT personnel failed miserably!
Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.
475th ranked -
your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
385th ranked -
No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email
There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL
475th ranked -
When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to
The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…
644th ranked -
Wish you could increase to size of an imoji inserted in an email.
See above - Wish you could increase to size of an imoji inserted in an email.
644th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
192nd ranked -
You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.
Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.
475th ranked -
OPTION OF CLASSIC FORMAT
Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.
53rd ranked -
autocorrect spelling while typing
WHEN are you going to restore AUTOCORRECT SPELLING WHILE TYPING???? It works here. It is essential to have this function restored when typing an email. Four autocorrects just showed here as I was typing. Absolutely essential.
475th ranked -
Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.
Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!
217th ranked
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