AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1394 results found
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spam count display
Display the folder count against the Spam Folder -
The Spam Folder used to show the count of email in it. It currently does not. As a direct result, combined with AOL's apparently more aggressive spam filtering, messages have been accumulating in my spam folder without my realizing it. That means I have missed important messages because I did not have any reason to look in the spam folder!
Please, put the count of messages back in the left column for the Spam Folder.306th ranked -
Allow for scheduling the sending of new emails in the future
would like the ability to send emails, to be delivered at a future date and time of my choice. Currently I have to go to leave AOL Mail and do this in Apple mail where it is available and a great tool.
516th ranked -
email adds
email adds are a pain..shame on aol on trying to nickle and dime its users
173rd ranked -
Restore the ability to generate passwords for third party email apps such as Outlook
AOL seem to have (deliberately?) disabled the passord generator for third party apps which means (being forced) to use AOL apps (along with unwanted adverts).
306th ranked -
Setting sorting email preferences
it would be ideal if people could set the default for sorting of email to their own personal preferences.
516th ranked -
How to read two emails on same screen???
Sometimes you need to have two emails (or more) on screen to sort out something. Seems the layering of emails is with AOL Gold older versions. (it's been at least 1-2 yrs)
Is there a setting for this? Can't locate it. Thanks.679th ranked -
Allow selection by date received. The only option is to select ALL mail. When I delete unread junk mail, I then have to reselect all.
Allow selection of unread by date.
957th ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
200th ranked -
new mail old mail new mail
Why does a new email that I have read show up again a few hours later as new mail?
355th ranked -
colors
COLORS suck!! So many people have commented about this. Why haven't you done something??? Please improve the colors by offering standard normal deep colors.
679th ranked -
Search new mail only
Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?
420th ranked -
Sometimes I dont need a username or password to access my email, wth ??????????????????
Sometimes I dont need a username or password to access my email wth ???????????????????????
957th ranked -
How do I get rid of a Top Contact
I deleted a contact months ago but they are still showing up on my top contacts list. How do I get rid of that contact??
516th ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
184th ranked -
Make it so I can auto-forward to a different email address
AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.
355th ranked -
I have to log in Everytime I come to view my mail!
Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
for us to bypass (in the option tab) this login exercise, especially if we don’t log out!420th ranked -
WHERE ARE THE HOLIDAY THEMES?
What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.
163rd ranked -
pg down/pg up buttons
Please let the "Page Down" and "Page Up" buttons refer to the e-mail I am currently reading, not to the list of e-mails. But if it has to be in the list of e-mails for some people, don't add it to a never-ending list of features. This is because one fewer feature is worth more than convenience. Nice talking to you. P.S. Forums suck!
679th ranked -
10/12/23 ARRGH! GRRR! AOL says I can now customize default settings in Writing Email. INSTRUCTIONS R WORTHLESS
OMG AOL! Get it together! You emailed me that I can now customize default settings for writng emails - Well the instructions given are WORTHLESS! The preview is for Signature only which I don't ever use anyway. I see no change whatsoever in the body of the email. THAT'S what I want customized default settings for!
679th ranked -
ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL
Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?
355th ranked
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