AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1402 results found
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exporting of distribution lists
There used to be a way to export a certain distribution list but now that feature is gone. All you can do is export the entire contact list and that's not what is needed.
355th ranked -
Bring back selection of wallpapers/backgrounds
Please, please, please bring back the wide selection of background/wallpapers we had in the previous mail version. I really miss them. I can't understand why they had to be changed.
267th ranked -
Multiple Emails Open If the Active Email Contains the Same Word
How can the long listing of emails with the same word as the active email be prevented from listing when opening a single email that contains that word, subject or email address? Please advise.
679th ranked -
SECOND ARTHORIZATION NEEDED
70 here! I would love to know why I have to prove who I am logging onto my puter every nite, same friggen time, nite after nite? Now, I have to lug around my phone to get a code. I do have some memory problems writing down passwords tho. Sorry that I DO NOT make this password as difficult as AOL would like, but most of the time I forget to write them down! This has been going on for a week, really irritates me. Seems like it is full time now.
355th ranked -
Related Contacts Pop Up Window
How can the Related Contacts Pop Up Window be removed?
306th ranked -
New AOL Mail inserting wrong email address
When typing the first few letters of my email address, the New AOL Mail is incorrectly completing it with an email address to another domain that I have never used on AOL, nor is it in my Contacts List. This forces me to manually type my correct AOL email address in the CC or BCC box. How does this happen and how can it be fixed?
516th ranked -
Why I can't alphabetize my inbox
I don't like the New AOL look because you took away the feature to alphabetize the inbox
679th ranked -
Your so-called smart censorship is getting more and more difficult to figure out what it doesn't like. Make it give feedback so we can edit.
Your comment section is rejecting plain language now. I can't figure out why. There were no cuss words. Give feedback.
420th ranked -
Woke up today with a new folder in My Mail Folders called "Views". Don't want it/didn't ask for it/want to delete it . . . but can't!
Make additions like these optional - a simple "yes/no" click will do. OR an option to delete it altogether if it is dropped on me unsolicited!
679th ranked -
way too much clutter
I'm trying to send an email with a copy to a second person.
so the screen shows the recipient, the second recipient, and empty BCC box, then the subject line, then the font options, then a TEENY TINY space for me to write in.
Everything except the space I'm writing in needs to be collapsible.
516th ranked -
How can I keep mail in my new mail folder? I keep thing there to refer back too.
I need to go back to the previous version. I hate having to look thru old mail to find things I left in my inbox.
957th ranked -
not possible to open a word document in AOL!!!!! Feedback given several times. They will not change things. This is elementary.
I have to send emails to Outlook to be able to open a word attachment. Useless AOL. When will you catch up and do what people need?!!! Won't hold my breath!
679th ranked -
Case #21292172 - Viewing Email OPTIONS:
Dear Madam or Sir, would be very helpful if there was an addtl viewing email option that would allow for the email to remain as NEW even when hovering over the list of emails in the top portion of the screen where emails are listed and only when double clicking on the email would it become READ. This option could be called "Double Click to Read Email".
957th ranked -
ALLOW FOR MORE SORT HEADINGS TO INCLUDE UNREAD, STARRED, SENDER(REALLY IMPORTANT)SUBJECT,ATTACHMENTS
MY CURRENT VIEW IS JUST FOR DATE NEWEST TO OLD AND DATE OLD TO NEWEST. MY WIFE CAN DO IT FROM HER COMPUTER BY NOT FROM MINE.
306th ranked -
signature space is a problem
I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.
238th ranked -
problem
I posted a problem when the new upgrade went live. The problem is I can not always print my emails. Information is missing in the printing. This is a big problem and you said that you were working on the problem. Wondering if you still are working on the problem because it is still a big issue.
516th ranked -
how to print an email
I can't figure out how to print an email so that the whole message prints, not just a sliver of info on one side of the page. This new format stinks.
516th ranked -
The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.
Give an option to delete the sender info window from display and printing. It has little or no value added.
516th ranked -
Support two phone numbers for 2nd factor authentication
My wife and I share an aol email account. Your second factor authentication only supports one phone number for texting a code or 2 factor authentication. This of course won't work for us. If you supported use of two phone numbers, as other apps do, we could use your 2 factor authentication.
355th ranked -
New Email...
I could not effectively copy the email address. I had to go to the Raw Message to copy the sender's email address
679th ranked
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