AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1196 results found
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13th ranked
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responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
30th ranked -
Preview Screen
PREVIEW SCREEN - We should be able to change the background color when viewing/previewing a photo. 18% gray, as it currently is, doesn't work. We should be able to add more contrast by choosing a black background.
325th ranked -
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
161st ranked -
Delete Process is not Operating Correctly
3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
3) Deleted and recovered files do not have a reply…266th ranked -
Leave messages in New Mail
After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.
135th ranked -
Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
161st ranked -
Add Signature in Spell Check
After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!
180th ranked -
Get rid of Old and New - I just want one Inbox
I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].
206th ranked -
Inserting Image we had three choices now we only have two. Please bring back the 3
We had a choice of Small, Medium or Large size capability in the original version now we are left with only Small and Large. In my use of this email
I communicate graphics pertaining to Severe Weather and other Emergency Communications in regards to Public Safety. Being able to determine the size of the image I am inserting is important. ( or the ability to change the inserted document size would be a great option as well maybe by %)266th rankedUsers would like to be able to resize inline images, and control text wrapping around them
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Do not like the new aol mail web page at all. Not one positive to it from what we had for the last many years. PLEASE go back!!
Go back to old aol mail web page!!
85th ranked -
DO NOT LIKE YOU AOL CELL PHONE UPDATE
It does not provide a way for me to add an email to SPAM. I have removed AOL app from my phone
180th ranked -
New mobile e mail is terrible
E mail ....new mobile e mail is terrible
85th ranked -
Get rid of the new mail format.
Get rid of your new mail format!! I can't stand it!! Especially advertising in it...it's for mail not advertising. You're like Yahoo now. The old format was just fine....I may have to go to another site, after being with AOL for so long. Why did you ever change it?? In my opinion it wasn't for the good.
32nd ranked -
EMAIL FIX NOW!!!
FIX THE AOL HAIL MAIL CHANGE!!! CHANGE IT BACK!!! THE MAIL SERVICE UPDATE WAS A 30 YEAR DOWNGRADE. THE AOL MAIL WAS BETTER ON DIAL UP ITS SOOO BAD NOW. IT WAS FASTER TO READ WHEN YOU STARTED AOL!!!! THIS SUCKS, CAN'T USE, CHANGE IT BACK!!!!!!! YES IM SCREAMING, READ FEEDBACK AND FIX EMAIL NOW!!!!!
57th ranked -
FIX MAIL NOT WORKING AGAIN AND AGAIN
trouble GETTING MAIL AGAIN GOOD OLD AOL
161st ranked
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