AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1141 results found
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Can't use carriage return/line feed when composing email
When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.
160th ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
160th ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
160th ranked -
carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
160th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
160th ranked -
Sign in Screen change needs to be like it was
On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.
160th ranked -
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
160th ranked -
Why Am I Being Forced To See A Grouped Email Inbox?
WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…
160th ranked -
Webmail Themes
AOL,
Can you please add a few more email themes, even just a small number? A few more solid colors, and maybe a few holidays like Christmas, Halloween, and Easter? Or port over the graphics and borrow some of the existing classic mail themes? They copied the themes over when they created the 2012 mail interface (what we are now calling classic mail)
I am going to miss the fun themes if/when the classic webmail goes away.
160th ranked -
Localization change
Once I switched to new style it automatically set another locale and I can't find a way to change it back
160th ranked -
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
160th ranked -
Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
160th ranked -
FIX MAIL NOT WORKING AGAIN AND AGAIN
trouble GETTING MAIL AGAIN GOOD OLD AOL
160th ranked -
If I pay AOL mothly I should not have to pay for Ad Free mail
If I pay you monthly I should not have to pay for Ad Free mail.
174th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
174th ranked -
Block emails starting with new-offer
Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.
174th ranked -
Improve SPAM Blocker
Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.
174th ranked -
This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?
Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?
174th ranked -
Original Format
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
174th ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
174th ranked
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