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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. Autocorrect spelling while typing (key words: WHILE TYPING)

    I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.

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    We recommend you check your browser's settings to have the ''Check for spelling errors when you type text on web pages'' option enabled/turned on. 

  2. Sign in Screen change needs to be like it was

    On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.

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  3. 157th ranked

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  4. slow

    It is sooo slow. Trying to go through mail quickly and also to delete and move on takes forever. I'm wasting my time here. Other sites on my laptop are fine so it is within aol mail. Help!

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  5. Cant send attachments

    I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years

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  6. OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)

    outlook issue:

    Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.

    157th ranked

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  7. Paragraphs doubled

    When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.

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  8. Leave messages in New Mail

    After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.

    143rd ranked

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  9. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    169th ranked

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  10. Bring back old email format

    Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.

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  11. Ads intrude so that I can't read text. PLEASE help fix this problem.

    My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.

    169th ranked

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  12. Can't use carriage return/line feed when composing email

    When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.

    169th ranked

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  13. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

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  14. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

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  15. Font

    Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!

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  16. File attachements to be shown at top rather than end of email

    It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters

    169th ranked

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  17. Today On Aol

    I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.

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  18. carriage return

    Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.

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  19. The new version will not print correctly. Fix it or go back to the original format

    The new version will not print correctly. Fix it or go back to the original format

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  20. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

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