AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1394 results found
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FIX MAIL NOT WORKING AGAIN AND AGAIN
trouble GETTING MAIL AGAIN GOOD OLD AOL
149th ranked -
Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
163rd ranked -
Stop the McAfee License Renewal Notice ads!!!!!
Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.
163rd ranked -
2 step verification
I had an awful experience when my phone was lost at the weekend, and I tried to login to my account on a friend's phone to find some contact numbers of people from their email. I was asked for a code which was sent to my secondary AOL EMAIL Account, only that when I tried to find that code I was asked to insert the code for THAT EMAIL ADDRESS to my MAIN EMAIL ADDRESS!!! This is quite ridiculous. It seems if you do not have your phone and your secondary email address is also with AOL, you are locked…
163rd ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
163rd ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
163rd ranked -
AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!
I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…
163rd ranked -
Might as well use g.mail, it looks the same, boring impersonal. Links do not work.
Return to the old version.
163rd ranked -
Cant send attachments
I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years
163rd ranked -
Block all messages from "renter-info" addresses to ALL accounts
Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.
If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…
163rd ranked -
OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)
outlook issue:
Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.
163rd ranked -
Paragraphs doubled
When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.
163rd ranked -
Leave messages in New Mail
After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.
149th ranked -
Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
163rd ranked -
email starts in Sent folder instead of Inbox
Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.
175th ranked -
QR security thing does not work.
More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.
175th ranked -
Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
175th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
175th ranked -
hate new email
I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system
175th ranked -
Go back to the classic layout
Go back to the classic layout
175th ranked
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