Skip to content

Sue Dorsett

← Customer Feedback for AOL

My feedback

19 results found

  1. This new system is not working for me. Give me my old platform back. Settings to classic this is not my old format.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    474 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Sue Dorsett commented  · 

    Worst mistake to change what worked just fine. Why must you constantly scramble how programs work just to look "contemporary" and be facinating to the 20 y/o's who change from day to day in every facet of their electronic lives. You did a grave disservice to older users like me who are perfectly satisfied with how it worked. So where is the search tab for emails? Why have the user stop at the bottom of a page of only 25 or so emails just to have to click to go to another page? Why put the email link on the opposite side of the screen from the actual link? If your decision makers are a sampling of the smartest AOL has working on their behalf, maybe it's time to jump to gmail and stay.

    Sue Dorsett supported this idea  · 

  2. "New version" of email - it's HORRIBLE!

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    24 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  3. Change it back to the old format

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    40 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  4. Suddenly, without offering an option, this new, awful email format appears???

    4th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    19 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  5. Put the old email platform back, this so-called new one is ridiculous. If not, I guess it's bye-bye aol.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    15 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  6. please change back

    6th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  7. change it back

    7th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  8. I have asked 4 x's to put my email back to the original...I DO NOT LIKE THIS "NEW" AT ALL !!

    8th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  9. go back to the Old Format, Tried and True!

    9th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  10. NEW VERSION IS HORRIBLE

    10th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  11. new platform

    13th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  12. classic mail is better-the new does not work well-why change?

    12th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  AOL Mail Nodin » Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  13. The more I use the new OLD platform the more I hate it ARE YOUI LISTENING OR ARE YOU TONE DEAF?

    15th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  AOL Mail Nodin » Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  14. You can improve AOL Mail by giving me back my old version and not FORCE me to use this version that I HATE!

    14th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  15. Help site does not help! Why not add a, "go back to old format" button so people can just click. Why make it user Unfriendly?!

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  16. Don't like your customers? AOL mail is the only reason I land on AOL.

    18th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  17. Give us back old mail. New mail is awful

    16th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  AOL Mail Nodin » Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  18. By changing it back to the old version.Have you never heard of "if it's not broken, don'tfix it."

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    24 comments  ·  AOL Mail Nodin » Themes and Background  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

  19. stop limiting the searched emails to a few

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  AOL Mail Nodin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Sue Dorsett supported this idea  · 

Feedback and Knowledge Base

(thinking…)