AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2979 results found
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ADG
Revision: 11.1.4465
ADG {Latencies, Delays}
11-26-2023
rprtdtsdone_
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You have a section where you can block emails and sites but you don't have one where you can allow sites.
You have a section where you can block emails and sites but you don't have one where you can put the "Good" sites you don't ever want to go to SPAM. Other browsers have that. AOL does not. Any chance we can get it?
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Changes in handling emails
I am very disappointed in the new way that new mail is handled. When I open mail it no longer gets a red check but immediately goes to old mail or disappears completely before I can even read it. I was told that this is due to recent updates of AOL Gold Desktop & can not be changed.
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"VIEW" MAIL FOLDER ADDED TO MY FOLDERS
It is an abominable overreach for AOL to unilaterally decide to install a VIEW folder in the mail folder section without giving subscribers (1) the option to install the VIEW folder or (2) the option to disable the VIEW folder. Also the we are unable to UNSCRIBE from any entries in the the VIEW folder's subscription section. Furthermore, many of the emails are mislabeled or miscategorized and therefore, placed in the incorrect VIEW subsection. I want this VIEW folder removed!
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moving report spam or delete button
Can you move the "Report Spam" or "Delete" button on the bottom of the "mail window"? Often times when going through my inbox and trying to delete groups of mail, I inevitably hit the "report spam" rather than the "delete" which is what I intend to click, because they are next to each other. Then I have to go through the spam folder and click on the emails and click on "this isn't spam" so that when new emails come in, I will actually receive them. I can't be the only person this happens to. If you put "delete" on…
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Why has the delete function slowed down? Please fix this!!
Why has the delete function slowed down? Click......wait....finally the email deletes. Please FIX THIS!
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Allow open email tabs to be shifted side to side to order/prioritize as desired
Allow tabs of multiple open emails to be able to be shifted side to side (as Google and Chrome window tabs do) to allow one to order the emails (priority, timeline etc). One could previously do this when each open email remained in its own box by simply shifting around or overlapping in order of importance. Preferable would be to revert to that old system, rather than this "all in one box with tabs" where one can't even see the subject on the tabs.
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Revert to allowing individual emails open at same time onscreen rather than as tabs in one box
The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a way that allowed subject-line/date/etc to be visible and findable.
The new protocol of all open emails existing simply as tabs in a single box is counterproductive. You can't change the order or see the subject, so useless for easy toggling. -
Link Buttons Disabled When Forwarding an Email to Yourself
I've reported this issue many times and still no fix or response. When forwarding an email to yourself, for example an Amazon shipping confirmation email that has the yellow "Track Package" button in the body of the email, AOL mail is stripping the links' functionality.
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RE: GOLD AOL Why in the world would I have 50 emails in the "New" category and 428 emails in the "Inbox" category???
If I have 50 emails in the "New" category and 428 emails in the "Inbox" category what is the point. The "Inbox" has not only the "New" but it also has items I have deleted. If I deleted items, I would think those should be in the "Deleted" area...not in a unnecessary category titled "Inbox". Get ride of Inbox and just have New, Deleted, Spam, etc. The "Inbox" is not necessary if there is New and Deleted.
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Save in Drive C (not One Drive) terrible... lose files on One Drive
Allow the option of not saving file to One Drive... Save on C drive (local instead
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ads
Advertisement for discount on Pizza ....and low and behold there is a picture under the advertisement of a man on the toilet with a horrible look on his face. Why should I have to look at that!? I am sure your Pizza advertisers would be thrilled to see their product with this other ad. How sick is that...disgusting....please be more judicious in pairing ads.
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AOL unrecognized as a viaable browser
AOL no longer recognized as a browser by companies like T-Mobile and Capital One. forcing AOL users to go outside of AOL and use another browser like Google Chrome. Can't someone in A
OL management talk to these companies and get AOL recognized as a viable browser? -
Why again??
Why is it that AOL is always changing things on our welcome screen that we don't care about but don't do ANYTHING about the problems we tell them about? It makes no sense.
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Quit posting false stories ( $5 billion roofing funds) $0 funds available.
Quit posting false stories ( $5 billion roofing funds available). Actual $0 funds available. Checked with 6 roofing company's.
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better program for changing dates.
change program that doesnt allow the agent to change the day in the month you have to pay your bill that month.you have wait for a certain date , meanwhile your system mech is free so i can pay on the fourth. of sept / which is what i want , not at end of the month when my balance is low . why it would stop the flow of cancelations because of it
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The icon on the toolbar is too small as well as the text on it. Need to have magnifying glass to read it. You must enlarge the size of the
The icon on the toolbar is too small as well as the text on it. Need to have magnifying glass to read it. You must enlarge the size of the icon and text on it so that It can be read without magnifying glass.
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Based on all the comments about e-mails -- do you think there are some problems that nee4d to be fixed?? My "tab" button doesn't work now
After 25 years with AOL -- I am seriously thinking about changing. Your new software for the e-mails stinks!! PLEASE PLEASE go back to the old system! It Worked!!!
- Don't see your idea?