AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2994 results found
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I'd like to have a way to personalize the experience of writing an email
I'd like to have a way to personalize the experience of writing an email!
I have talked to the Premium customer support and it seems that I'm left with the option to submit a feedback
I would like to have the option to customize the sound specifically for when i receive an email from a contact!
I know that the option to personalize the background of writing an email was possible a while ago on the webmail, I would appreciate that to be back and to also have it on Aol Desktop Gold! -
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Latest news
I do not like the layout of the "Latest News" and videos. One would think the video would be about the News but it isn't. There is no text explaining the video. I HATE the new layout!
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You should put favorites back to in a stand alone window
Put favorites back to the way it was
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My email used to show the number of spam emails. Now it doesn't. It helped me remember to delete them. Please return it.
My email used to show the number of spam emails that had been saved. Now, for some unknown reason, it doesn't. Please restore that function. It helps to remind me to delete them.
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Beataround the bush
You beat around the bush on any items that you post. When I click on one of your items, I want the answer immediately. Don't dribble it out.
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news bad idea in search box
I have no interest in you adding news to the search box. Please remove it. I was on the phone for an hour with 2 support techs who tried to remove this unwanted news. It is very uncalled for to try and make some one read **** they are not interested in
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AOL Desktop for the UK
Release AOL Desktop Beta to other countries such as in the UK. I am currently a Beta tester from the UK and I would like to see AOL make a come back instead of if being killed off. Also bring back AIM! Why was this killed off?
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emoji
The new display of the Emojis is just terrible!. When added to a letter, they don't show up clearly or in Color as before. You are going to have a lot of complaints about this new type of display for these items. Is there any way I can recover the old system I've had so that I can continue to use these in my articles. Please respond to this complaint!!
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If an article is a made up story and not truthful reporting of an event, then it should be labeled as fiction!
Any articles you publish that are fictitious should be so labeled! Your subscribers need to be able to rely on AOL.com being truthful at all times.
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Start up Delays issue _TS Done_ Reported_Revision 11.14465 11-29-2023
Start up Delays issue
TS Done
Reported_Revision 11.14465
11-29-2023
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Your Suggestions Don't Work...NONE OF THEM.
Here's what you have suggested:
"Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support"I have been an AOL subscriber for more than 40 years, probably longer than most of you current staffers have been alive. Rest assured that by now, I KNOW how to block spammers. The only trouble is, none of your suggestions works anymore.
Are you really serious about blocking spam/phishing, or are you only interested in filling every available space on a given…
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Tool bar icons
Why are you screwing around with the icons that reflect the subject in the upper tool bar? I'm a weatherman. You've taken away any meaningful icons . . . clouds, lightning, temperature, wind etc. Also financial icons are all but gone. The many that you offer are mostly childish
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Go back to what you have been running in the past
The new opening format sucks. Where you were able to stop the rotation of featured articles know that can not be obtained. In general a third rate change.
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ADG
Revision: 11.1.4465
ADG {Latencies, Delays}
11-26-2023
rprtdtsdone_
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You have a section where you can block emails and sites but you don't have one where you can allow sites.
You have a section where you can block emails and sites but you don't have one where you can put the "Good" sites you don't ever want to go to SPAM. Other browsers have that. AOL does not. Any chance we can get it?
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Changes in handling emails
I am very disappointed in the new way that new mail is handled. When I open mail it no longer gets a red check but immediately goes to old mail or disappears completely before I can even read it. I was told that this is due to recent updates of AOL Gold Desktop & can not be changed.
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TO FACEBOOK: I cannot find the info. that I posted on Archive!!!
TO FACEBOOK: I cannot find the info. that I posted on Archive!!!
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"VIEW" MAIL FOLDER ADDED TO MY FOLDERS
It is an abominable overreach for AOL to unilaterally decide to install a VIEW folder in the mail folder section without giving subscribers (1) the option to install the VIEW folder or (2) the option to disable the VIEW folder. Also the we are unable to UNSCRIBE from any entries in the the VIEW folder's subscription section. Furthermore, many of the emails are mislabeled or miscategorized and therefore, placed in the incorrect VIEW subsection. I want this VIEW folder removed!
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- Don't see your idea?