AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. volume control

    There is no way to set the loudness of AOL sounds, and they are MUCH TOO LOUD. Consequently, I disable sounds.

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  2. Spam

    Since we can only block up to 1000 spam messages, how many can I accumulate without erasing.

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  3. Feature

    Dragging the link from the favorites going to composing mail (inserting it as a link ) . Feature no longer available.

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  4. FIX THIS TO WERE FOLKS CAN ADD SCREENSHOTS ON HERE

    FIX THIS TO WERE FOLKS CAN ADD SCREENSHOTS FOR YOUS TO SEES WHAT OURS COMPLAINTS ARE

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  5. Restore ability to Move an email from the Sent folder to any folder I have already created on My PC, by clicking on Move To and On My PC.

    Restore ability to Move an email from the Sent folder to any folder I have already created on My PC, by clicking on "Move To" and "On My PC." The revision 11.0.3376 apparently changed this. I can still move an email from the New folder to any folder I have already created on My PC, by clicking on "Move To" and "On My PC." However, now I can only Move from my Sent folder by dragging the email to a folder I have already created in the list of "My Mail Folders." This is not a satisfactory solution for me.…

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  6. Is it possible to have a WELCOME SCREEN without annoying posts.

    On my welcome screen I have all these posts from names like: curiosity well, taco relish, happiness times, money versed, mental flare. They are just advertising traps and I don't want to see them. What can be done?

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  7. WHY DO I HAVE HALF SCREEN WHEN I AM TRYING TO READ A ARTICLE

    WHY DO I HAVE A HALF SCREEN WHEN I AM TRYING TO READ A ARTICLE PLEASE ANSWER MY QUESTION

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  8. End censorship of my emails by leftist loons at Yahoo

    I have had enough of the censorship of forwarded emails & some incoming emails flagged as possible spam. I am very angry with this meddling & violation of my Charter rights.

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  9. Remove the three worthless boxes at the end of subject line.

    Because of these 3 boxes, I deleted the line. Found it in deleted file and when I did a restore, the email completely disappeared. Could not find it anywhere. Really great......

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  11. Allow MOVE an email between: Inbox, Drafts, Deleted, Sent or Spam

    On my smartphone or tablet AOL APP: I can move an email from any of my lists to any other list.
    On my desktop gold, I do not have that full flexibility. Please add this function to the desktop gold AOL

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  12. YAHOO-LIFE

    KEEP UR STINKING & HARASSING "YAHOO" OUT OF MY "AOL" MAILBOX !!!!!!!!!!!!!!!!!!!!!!

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  14. Observations and comments

    ly idea is less an idea and more of an inquiry into the miserable performance that AOL has come up with.So many various things that one has gotten used to over the years and really expects are now an exception. I have now been a steady and faithful subscriber to AOL since 1993 and have reached the ripe old age of 90 years during that time frame. New owners did not necessarily help the situation any, I am sorry to say and some of the new additions and inventions in some cases cause more confusion than acceptance. I may be…

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  15. Online reading

    Bad experienced while I'm reading the emails I read, it got mostly scrolled up down itself and it is bothersome. It let me keep start over instead continuing to get done reading.

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  16. Get rid of Tab Browsing and also create more desktop pictures for AOL users to use.

    I do not like updates that change how I have my AOL set up. I hate tab browsing and now I am stuck with it since I cannot get it to turn off.
    I also wish you would create NEW desktop pictures so the selection would be better.

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  17. inetcpl.cpl

    Very good

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  18. aol desktop gold bug report

    When submitting an aol desktop gold bug report, the user should get a message saying that the bug report has been sent because I have found out that when I submit a bug report, my sent email has a record.

    So if anyone has sent a bug report, there will be an email saying so under sent email. I never knew about this.

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  19. When you do an update to AOL, PLEASE don't automatically dump us from your site.

    Right now, when you do an update, it immediately dumps us out of your service. If someone was into their banking information and making a transfer, they would lose it because you dumped them. Or if they are purchasing something - they wouldn't know if the charge went through or not. Please instead have a window that says "need to restart your AOL" and give us a choice of doing it right now or later.

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  20. Allow e-mails to scroll without clicking

    When I open an e-mail, the scroll wheel of my mouse does not function until I click in the body of the e-mail. The Web version of AOL mail allows scrolling without any further action.

    Please place the focus in e-mails upon opening so they can be scrolled with the scroll wheel.

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