AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. We're glad you're here

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  2. Benetfits

    $250 Extended Computer Protection
    Protect your computer regardless of its age, with up to $250 per year in hardware repair or replacement coverage...
    FAKE NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Benefits

    This company is a Farce and yes a Joke as stated under my benefits "$250 Extended Computer Protection
    Protect your computer regardless of its age, with up to $250 per year in hardware repair or replacement coverage.
    To all don't waste you money. They do not cover as they say.

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  4. What happened comment search

    Use to be able to see what someone commented on your post by clicking on the name who commented on your post it would take you to that persons comment. Now you have to scroll through and hunt for it. What's up with that.

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  5. I have the following problem with my account for no reason.

    I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..

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    Reviewed  ·  12 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  6. Turn off aol video autoplay

    I posted a question about turning off autoplay on the videos on the welcome screen. It seems like there is a way to turn off autoplay, but the link doesn't work. Apparently you go to
    aol.com/preferences

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  7. For the next update I will like "Zoom Text Magnifier/Reader" to compatible with Aol Desktop Gold , Thank You!.

    For the next update I will like "Zoom Text Magnifier/Reader" to compatible with Aol Desktop Gold , Thank You!.

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  8. Privacy settings problems AGAIN

    I do not turn off my computer - ever! I have set Privacy Settings to allow everyone to see my content, more than six times already. But every time I try to play a game I'm told I have to set my Privacy Settings. I click to ON and it doesn't work. I click to OFF and it doesn't work - I can't play a game. Get rid of this bug because it's INFURIATING!

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    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. How much longer do I have to see that woman snuggling with her dog on my home page?

    I am sick and tired of seeing that woman kissing her dog every time I sign on.

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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ranking Definition

    Please define the "Rank" given to feedback requests. Currently, one feedback is ranked 1st, several are ranked 2nd,and many more are ranked 6th.

    I can only guess what the rank means. What happened to ranks 3, 4, and 5? In the past I have seen ranks over 100. It does not seem to relate to the number of votes or comments. Is it your priority on the "Fix list"? If this is already defined somewhere, let me know.

    Thanks.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Search boxes

    I found a tiny little red box upper right corner that says 'Search".. I used that and what I search for works.. Why is this big search box on the opening page? No need for it as it won't work.

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    Reviewed  ·  1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  12. Toggle to share is RIDICULOUS!

    I never know whether to use ON or OFF - and it's a ridiculous idea AOL has anyway. I want to share everything I post and I want to be able to read everything other people post without having to go through manipulations to do what I want. I simply want to play games without having to go through hoops! Get rid of this stupid thing. It's just adding to my frustration with AOL's stupidity.

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  13. Posting feedback is almost as difficult as using AOL email. Soooo slow.

    Posting feedback is almost as difficult as using AOL email. Sooo slow. It seems each word must be sent online before it appears in my note. Too much overhead. No choice but to think about changing. Other products are now much faster than AOL. Why??

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  14. saving saved messages on AOL on a usb stick from relatives passed away

    I have many messages where family has sent me jokes and messages of love and caring on my saved mail area. I'd like to save them on USB sticks in case AOL stops or won't save messages for us any more. this way my loved ones care and affection and memories won't be gone forever. Can you folks add that link to save them on A USB or disk option?

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    Reviewed  ·  2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  15. IN THE KNOIW

    Get RID of IN THE KNOW. If you try to watch it and you come in at the middle of a topic there is no way to repeat it. Also the screens are so fast you can write down a recipe or anything.

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  16. New icons added is a waste of your time, as someone else noted

    So many other changes AOL has made lately has done nothing but ***** up my computer and not being able to do things for myself. You AOL are trying to control to much of one's computers.

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  17. START using cookies!!!!! So browser information can be saved!!!!!!! Thank you.

    START using cookies!!!!! So browser information can be saved!!!!!!!
    Thank you. Long overdue!!!!

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  18. i do not want aol TO UPGRADE ME AUTOMATICALLY

    i DONT WANT IT TO HAVE SPECIAL OPTION ON EACH EMAIL ON INBOX

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  19. yes

    Lately your articles frequently refer to the "subjects" spouses as "partners". For a time, I thought that the spouse was the same sex, not so, necessarily.
    Your writers are afraid to call them wives or husbands, you poor people!

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  20. Negative experience with purchase advertised on AOL.

    Negative experience with product advertised on AOL. Advertiser-Beautifulhalo a China based company unreliable and dishonest Numerous comments posted from all over the world complaining about their service and product. Purchased glass light pendent no instruction, inferior product, wrong hardware to install, only means to seek information or to complain is through chat or email. Strongly suggest AOL investigate and their removal from AOL.

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