AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1420 results found
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unblock outgoing email
Spamhaus is blocking my outgoing email. Why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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change from former formatting
All of my incoming, old and sent mail have a "star" before the listing....why?
Secondly, all of a sudden, my opened emails do not fit on the screen and I have to scroll,.... why????
Please call at 1-800-827-6364 and one of our technician will assist.
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Well you all have fixed email,now!
I can't see any new, or old messages on aol.e-mail??? Whaaat is going on???
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL scamming senior citizens
How dare AOL try to scam me to pay $100 to remove virus software from computers in my household !!! After trying to download AOL Gold I received an error message to contact customer support which I did . After talking to several people , one Tech told me my new laptop had a virus and it will travel to all the computers in the household and he can clean them all for $ 99.99 . I am a Senior citizen and I believe AOL was trying to take advantage of me, by trying to make me believe this BS…
Please call our team at 1-800-827-6364 to look more into this.
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Suspicious activity keeps blocking my emails
AOL keeps blocking my attempt to send emails as 'suspicious.' They forced me to change my password. I did so. They then again blocked my ability to send emails. I have now changed my password several times with no luck in sending emails. It's a shame because I have had my AOL account for ~30 years. Looks like it is time to say goodbye.
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and the rest of them would be scramb
issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and rest of them would be scrambled letters website affected: abclegal.com
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Problem
Every since windows update I no longer can excess my benefits and half my favorites. I would like to know why this is effecting my account and is there a soluation ?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL news comment section
Comment feature on the AOL news, it is keep asking to sign up even you already sign up.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ADG ISSUE
I can't capitalize the first letter of my contacts in my address book using ADG
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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AOL is best at taking your money, while ignoring avalanche of program complaints
AOL does nothing to fix and correct obvious years long, ongoing problems and bugs in the AOL Gold program, apparently ignoring their PAYING Customers. Terrible way to do business, meanwhile AOLs global poor reputation is overflowing.
To wit: When I drag the Red dot link into an email or elsewhere, cursor just sits there blinking and does nothing. Other times it will completely lock-up the AOL Gold program requiring C+ATL+Delete to restart, causing loss of everything currently open. What's the problem? Also, AOL Gold no longer allows closing a window by selecting X in the upper right corner without window…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Favorites
delete items in favorite does not work bring back my delete option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Safe Search Problem
Unable to Turn off Safe Search permanently. Changes won't be saved even after setting it off, it goes back Moderate.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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recently deleted continuously increasing
recently deleted emails increased but there's no newly deleted emails also there's no filter created.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Signing up for an AOL membership benefit has never worked at all for me in 7 years
AOL's membership service with AARP has never allowed me to sign up well. Could someone at AOL help me with this please. Peter Sonnenreich
Ph. (202) 246-**
**@aol.comPlease give us a call at 1-800-827-6364 and one of our technician will assist.
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Netflix is not playing or compatible with AOL Desktop Gold
My Netflix is not streaming inside the AOL Desktop Gold
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am still experiencing the same pop-up day after day. I know you've had similar complaints I've called 3 times to complain, to no avail.
Reading your AOL feedback, it seems many of us are having difficulties with the same pop-up that says nothing, redirects, etc, impossible to delete..very disconcerting. This a. m., it was relentless. What are you doing about this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Problem not Solved. Please Fix
Problem not Solved. Please Fix.
Aloha, We have contacted AOL Gold tech support Team multiple times about the problem described below. If you can not fix this, please let us know. We know many others have the same problem and there will multiple cancellations of AOL if it is not corrected. Please respond. Thank you,Tam Nguyen Starting mid November, a pop-up appears in AOL Desktop Gold with the following message: ttp://csync.loopme.me/?redirect= https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D.This message comes on every few seconds and does not stop. It stalls AOL Desktop Gold. My cancelling this pop-up does not stop it from constantly coming back.I contacted AOL Tech support…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Everytime I sign on, I have to reset sounds in personalization, reset my preferences in general mail and add and remove icons in the toolba
Everytime I sign on, I have to reset sounds in personalization, reset my preferences in general mail and add and remove icons in the toolbar. AOL can start y repairing this. Thanks
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Software stops working
Not sure exactly what the reason is but I have to re-install AOL Gold often, the premium security turns off and the settings menu will not open. I do not know the cause of this and it seems to just randomly happen, some weeks there is no issue. Other weeks it is 2 to 4 times a day, all of the settings will not open.
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