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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2979 results found

  1. We're glad you're here

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  2. PeopleWhiz

    Another user posted about 9 months ago exactly the same experience I just had here on AOL. This user's account (and mine) is the following:

    I received a "popup message" on AOL for an outfit called "PeopleWhiz" proporting that it contained hundreds and hundreds of records of people which included background, criminal and all other types of data on just about everyone in the country. I decided to give it a try and used it to search my own name and found that it contained primarily false and incorrect data, or data which pertains to other people having a similar…

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  3. Resolve locator issue for items in our favorites

    I attempted to find a location of a dentist from one of my favorite program and was inform that I had to enable the site for my location. Now I never had to do this when using this favorite site before. For some odd reason AOL Gold no longer supports this favorite site locating program, whihc I used with no problem in Jan of this year. The person trying to help did a great job trying to resolve this issue, but his higher up Tech's can't even resolve it but can only send me to another browser. The higher up…

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  4. Saving Images

    Title: Two Points.
    I wish you wouldn't waste time putting "This folder is empty" signs in an obviously blank folder. Instead you could restore the service of saving images from e-mail that I really used. This nice service has been missing too long.

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  5. By answering the questions blow

    Why is a giant worm described as a snake?? Why is McD's hamburgers on a hit list?? As usual AOL can't take criticism...whaaaaat?

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  6. Fox

    How many times are you dip wits going to run the most delusional Fox story. We get it, we get it. AOL does not like Fox but most of America does not like AOL. You lie, cheat and tell stupid stories that have no facts. FOX runs circles around you *********.

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  7. Features need to work!

    FIX SPELL CHECK! Asked until blue in face and nothing done and I am ignored, without response despite several requests! Click on "ADD TO DICTIONARY" and it does not, etc. You eliminated the "Ignore It," option also. This has gone for months without a fix, or rely. Further, for months heard once that you were working on why free McAfee cant be downloaded. How many more months needed to fix this??? Still my computer unprotected and you ignore all requests for update on what is happening! Gold goes down regularly and your firm ignores paying customers. WHY? Mail slow, adds…

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  8. why do i have to sign in to send you a complaint?

    why do i have to sign in to send you a complaint?

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  9. Beto

    Beto is an ******** and you run story after story how great he is. He is a lame brain jerk with no idea of what the **** is going on. AOL ****.

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  11. Software Problem

    I would like a letter mailed to me to document this session and identifying the technical problem that was resolved. The agent that helped me was very well trained and knowledgeable.

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  12. We're glad you're here

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  13. Terrible Browser: Wasting Time, To Much Going To Other Small Browsers

    Why to many small browsers? Pronto? Zapmenta? Social Scour? Why not just one? That's why I never like Yahoo is the same pattern.

    Get Explorer, or Bin, you people will make us happy

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  14. AOL GOLD Chat Room Emojis should be Larger. Large enough for everyone to see.

    AOL GOLD Chat Room Emojis should be Larger. Large enough for everyone to see.

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  15. Packaging of plans

    Why can't aol package plans mbr's wants instead of offering Plans that members don't want, such as: AARP, McAfee, & Search and Recovery,Barkbox. Items that I would want packaged (bundled) for one low price are: System Machanic, SuperAnti Spyware, Walware Bites,CC Cleaner, AOL 1 Point. Give me what I want and NOT what I don't want.

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  16. improve the access of the webmail under aol desktop gold, hopefully we can save the shortcut of our other mail account on toolbars

    hoepfully we can create a shortcut of our other aol free account that can be accessed on webmail and put it on the tool bar or favorites without connecting the account to the default aol account that has subscription for gold so it would still be easy to access it without transferring or using other browsers like chrome or without the need to login or logout from our main account.

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  17. We have been stuck with AOL Gold for over a year and a half, and still no improvements.

    AOL, are you listening? Do you no longer value your clients? Prove it.

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  18. PLEASE provide a way to make the AOL BLINKING CURSOR in a line of text BOLDER, not just thin. Nearly blind users can;t see THIN markings.

    PLEASE provide a way to make the AOL BLINKING CURSOR in a line of text BOLDER, not just thin. Nearly blind users can barely see THIN markings and it is thus hard to find where in the sentence or paragraph you are. . MICROSOFT provides this accessibility feature because it is vital to visually handicapped people. AOL does not utilize this Microsoft benefit. after 24 years, must I leave AOL? ****@aol.com

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  19. Comment Names

    When posting a comment.......I notice many people impersonating others by using the same name. AOL is allowing this to happen. Watch out folks........AOL does nothing to stop this. Someone will say something & think it is you & it's not. Good luck to anyone who posts comments on AOL. AOL will ignore this post......as usual.

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  20. Add all the settings in one window

    Alphabetical Manage My Settings is apart of settings in the tool bar, add all together, like before.

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