AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1443 results found
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having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days n
having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days now- kindly fix ASAP-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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My account locked up with a voice and someone trying to save an exe file to my computer.
On 2018-06-27 at about 1:15 Eastern I was creating an email when a voice told me not to close my account, that my account was dangerously compromised. At the same time a save window came up with an exe file. I could not x it out. I could not cancel it. Everything else was unavailable. This had happened one other time. I immediately did a hard shut down and came back up and ran C Cleaner and Malwarebytes. This is disturbing that they can get through your controls so easily so lock up my computer. I thought you would want…
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Virus Protection and other "services"
One of the AOL technical "experts" assured me that the virus protection and programs for stopping worms, etc., are perfectly reliable and WOULD NOT INTERFERE WITH MY PREFERED VIRUS PROTECTION, TREND MICRO. So when my hard drive crashed I took it to Geek Squad and was told the AOL product was the culprit and to get it off immediately. After $300 and a new hard drive I would suggest you make sure your technical people know what they are talking about.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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I'm Having MEGA Problems with my Gold. MONTHS of PROBLEMS >>>>
I'm Having MEGA Problems with my Gold. Today I looked in the Start menu and there is a (2) there beside the AOL GOLD Icon. So, I pulled up Properties on it and voila'. How can we correct this ? It reads in the START In field: C:\Users\michaelsPC When clicking the Compatibility field Tab in Properties it says: That this if folder is NOT Valid and make sure that the folder Exists and the Path is correct... HELP me as AOL keeps Locking up on me all day for Many DAYS Now since LAST NOVEMBER 2017 >.
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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You got me!
Just happened to be looking around and I find a whole list of things in my spam folder which weren't there earlier. They SHOULD have been in a saved mail folder. What the **** are you people doing? AOL keeps going further and further down the tubes.
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I have had trouble adding groups to my mail list, also have trouble sending mail sometimes - Don't like Gold!
Don't like Gold I have had trouble adding groups to my mail list, also have trouble sending mail sometimes - Don't like Gold! Also names have disappeared from my group lists. Sometimes cannot send out an email.
Your tech help people are fabulous. Dump Gold!
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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What's the point in removing features for paying customers?
Still not having received photos and messages sent from not only my own phone but those of family members from nearly a month ago, I decided to message my phone from my aol mail yesterday. I got the message but my phone informed me that "this user does not support replies" so, for years as a free member I was able to receive messages from my family to my aol mail, but now that I am a paying member again I can't?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Now I can't print the body of email just typed before sending it - it also prints the font name, colors and symbols at the top and ruins it!
Now suddenly can't print the body of email just typed before sending it - it also prints the font name, colors and symbols at the top and ruins it!
One of our Technical Support agents will be glad to look more into this issue. Please call our team at 1-888-265-3733.
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when i get a animal rescue posting from a lot of people why wont the pictures copy over when i hit reply. i must copy and paste.
i just want all pix to copy over when i hit reply
I would like to have on of our technical agents assist you with this. Please call us at 1-888-265-3733.
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Having trouble loading aol email to my cell phone Service Great Call on Android phone
Do I need an app or call aol?
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733
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6/14/18: I cant close this page on any page on this site!
The top is missing. No X to close or minimize pages. Never saw this anywhere before. What is going on now??
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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my background picture disappeared. Why???
my background picture disappeared. Why???
Let me put you in touch with one of our Technical Support agents to investigate this. Please call at
1-888-265-3733. -
How do I eliminate BrainCharm pop-up that is blocking my AOL page?
BrainCharm popup is blocking half of my AOL web page!
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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pop-ups appears after setting it up to block them after 2days
set up to block all pop-ups and re-appears after 2days
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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HELLO DOES ANYBODY WORK IN THE REPORT A BUG SECTION ??
YES DOES ANYBODY WORK IN THE REPORT A BUG SECTION OR WHAT ?? AM I WASTING MY TIME OR WHAT ?? I WROTE FIVE LETTERS AND MY HUSBAND HAD WRITTEN ABOUT OUR AOL E-MAIL SECTION...EVERY TIME GO GO TO A DIFFERENT DATE AND SAVE THE E-MAIL IT KEEPS POPPING UP TO THE TOP OF THE WHOLE PAGE TO CURRENT DATE INSTEAD OF STAYING ON THE DATE YOU WERE AT...I WOULD LIKE SOMEONE TO FIX IT ON BOTH OUR E-MAILS THIS HAS BEEN GOING ON FOR SOME TIME AND YOU GUYS STILL DO NOT FIX THIS....IF THAT BUG SECTION DOES NOT…
In this case, let me put you in touch with one of our AOL Desktop Gold Technicians to look more into this. Please call at 1-888-265-3733.
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What has happened to my e-mail? I am getting e-mails dating from 2014 in my inbox mixed in with todays. I have to sort through them.
I am getting e-mails from 2014 in my new mail...all mixed in with today's e-mails. When I go to sent mail, I am getting e-mails all the way back to 2009 and cannot find the e-mails which I sent today. There is no rhyme or reason for how they are coming up as to the date...it skips all around. I am really disappointed in how the service has been since we have begun paying each month....many problems!
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733 -
Apparently
My OLD AOL desktop program would automatically disconnect from the braodband if the computer was silent for 10 minutes. AOL Gold does NOT do this. If I forget to sign out, it comtinues to be connected and use my broadband minutes for hours and hours or even days and days. Very VERY very frustrating. We need this to re reinstated into the Gold desktop.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.”
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Switching between screen names is very slow or not happening at all today. What's wrong?
Switching between screen names is very slow or not happening at all today. What's wrong?
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