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AOL Desktop Gold


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1423 results found

  1. Email bug again.

    Starting today (6/3) my emails are being rejected... The dreaded Mailer email shows that the address I'm sending to has added an aol.com to the address for whatever reason... Wazzz up now??

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    0 comments  ·  Mail  ·  Admin →
  2. Once again tech gave me the wrong info

    See your reply below. This does not bring up AOL Gold on my hard drive. Please give me the correct info. I need to know where to find AOL Gold on my hard drive:

    (No Status) → Responded
    The AOL Desktop Gold is installed in a different location, then the old AOL Desktop. To access the AOL Desktop installation folder, first, open the Run box (press the Windows Key + R), then type the following path inside it and click OK: LOCALAPPDATA\AOLDesktop

    Product Support
    Product Support
    Admin, AOL

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  3. Why is all of my welcome page information from Canada?

    All of the new and links on my welcome page is Canadian? I live in NC.
    How do I change it?

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    I would like to have an expert technician investigate the issues you are experiencing. Please call the AOL Desktop Gold team at the number 1-888-265-3733.

  4. My computer is UNPROTECTED but I cannot get McAfee FREE to download

    MY COMPUTER IS UNSECURE BECAUSE I CANNOT GET FREE MCAFEE TO DOWNLOAD

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    1 comment  ·  Other  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.

  5. AOL Mail snafu

    On Friday 5/27/2018 I saved an email to my "On AOL folder" in a sub folder
    On Monday 5/28/2018 not only was my "On AOL" folder empty, my address book was gone, and all sent/saved mail after 2014.
    WTF is going on with AOL.
    The only reason to keep AOL, is so much data is archived on it.... if I can't retrieve that data, there isn't much point in remaining on AOL, now is there?

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    0 comments  ·  Mail  ·  Admin →
  6. Offer the Enhanced features of Aol Computer Checkup to your customers.

    When I had to reinstall Aol Computer Checkup I notice the were Enhanced Features to the Program. Why does Aol not offer the enhanced features to their customers.

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  7. Blocking Pop-Ups does not work, and articles cannot then be read. FIX IT!

    Click on any article with text, and you can't read it because pop-ups ads keep popping up -- even when you've selected to "Block all Pop-Ups." And, the same ads keep coming up. I lost count of how many times I've given up and clicked out of some article. AOL is beginning to have the same reputation that COMCAST has. POOR SERVICE!

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    0 comments  ·  General  ·  Admin →
  8. please fix the mail?

    I am not getting important emails, I sent 6 messages from my phone only received 2, just sent another one and it's not there, they are not in my spam either.

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    0 comments  ·  Mail  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  9. AOL Reading & Writing our DB folder every time we start AOL software

    This file:
    "User ID.sqlite.backup-journal" in the AOL Desktop Data DB Folder killing our hard drive by reading and writing for 20 minutes every time we start the AOL software.
    Would you please find the solution to stop this annoying file from doing the above and killing our hard drive every time we start AOL.
    Your reply is required.
    wfarah1200@aol.com

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    0 comments  ·  General  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  10. Image display

    Can you remove this new rectangular black box image from when I move my e-mails & mailbox?

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    0 comments  ·  Browser  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  11. Search mail problem - Why have you closed this post??

    You gave instruction on how to search for email and closed the post. I know how to search for email. My problem is that when I search by email or entire email nothing on AOL comes up. See post below:

    Anonymous commented · Delete…
    Have mentioned this several times but still no fix. When searching mail by email in order to delete old mail, only mail in my PFC shows up even though there are many on AOL. Please fix this. I use this function almost daily to clean out the mailboxes.

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    I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  12. I supposedly have a "level 3 escalation" on Case Number 05705040, but the issue has still NOT been resolved - even after several calls.

    I supposedly have a "level 3 escalation" on Case Number 05705040, but the issue has still NOT been resolved - even after several calls.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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  14. Microsoft update

    Microsoft did an update on 5/21/2008. Now my AOL MAIL wont work and most of my toolbar icons will not connect.

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    0 comments  ·  Browser  ·  Admin →
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  16. I can't do it any more!

    I was TRYING to read BuzzFeed, and behold those fu--ing videos kept invading the screen on the lower left. Is that really necessary? I "X" it out, and the **** things keep coming back. I am NOT going to put up with it. I'll just forego reading the rest of the material. AOL has gone to **** in a handbasket the last few years. Maybe it is time to find a new provider.

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    0 comments  ·  News  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  18. Every time I sign in I am met with a partially completed write mail screen that I completed and sent some time ago. I can close it out, but

    Every time I sign in I am met with a partially completed write mail screen that I completed and sent some time ago. I can close it out, and then proceed to use my AOL Gold but next time I sign on the same write mail screen appears. This has been doing on for at least two weeks now and it is a nuisance. How can I permanently get rid of this problem at sign on? (I just downloaded the Windows 10 update hoping that might fix this problem, but it made no difference)

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    0 comments  ·  Welcome  ·  Admin →
  19. SERIOUSLY

    SERIOUSLY what an awful mess you have created with "GOLD"? IF I see one more time "NOT RESPONDING" I will scream. I try to read a story and when I click close I lose the WHOLE Welcome Screen (I'm sure this is ALL part of your NEW and IMPROVED AOL) I've been with you guys for a long time but I'm thinking it's not going to be much longer with this **** that you have now presented us with. Just cut your losses and go back to the last version.THIS is NOT worth my money and it makes me sad…

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    0 comments  ·  Other  ·  Admin →
  20. Viewing videos.

    Why can't I enlarge a video from the home screen without getting a white bar at the bottom that says Chat is Off and can't be removed?

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