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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Cindy Flynn commented  ·   ·  Report

    If you try to load anything it take forever. You look for a suggestion they tell you to delete AOL and reload it. How many time do you have to do this? EVERYDAY

  • SANTO TRUFOLO commented  ·   ·  Report

    Aol gold is totally too slow. It takes forever to come up and while navigating is much too slow for the speed I have on my computer. You need to fix this problem. It has been happening for over a year.

  • GUADALUPE ARAMBULA commented  ·   ·  Report

    Computer has decent specifications and other programs works well but not aol desktop gold. AOL desktop gold freezes, mail takes time to load, send email windows doesn't disappear when trying to send an email and the Settings doesn't open. The program has been uninstalled and reinstalled but the same issue happens.

  • WILLIAM CURTISS commented  ·   ·  Report

    I don't know how customers can revolt. We establish an email account and then must use it as our "name" for so many connections in the internet wold like Amazon or the like.
    Please, everyone chime in. AOL needs to make a greater investment in support of what runs their software and services to the customer. This is a consumer protection issue. It's not like we can just give up our email address as it connects to so many other parts of our lives. Help everybody ! Bring AOL to task.

  • WILLIAM CURTISS commented  ·   ·  Report

    Latency: No more excuses. At times during my use of email on AOL Gold, the message AOL is not responding comes up and it lasts for minutes, not a few seconds. I can be on another service at the same time, my bank lets say, and response time is normal while I still don't get response to my request on AOL Gold. Simply put, have more horsepower where ever the host is that services AOL customers. Increase the price to us if necessary but provide the service customers need. The connection to the world is critical today. I've been with AOL since the "dial up days" Some times I think I'm back there. Cost then was about $21.00 a month. Now it's less but the service looking at times like it did back then.

  • S KEMP commented  ·   ·  Report

    Get AOL where it sends and opens mail promptly. Every thing is at a snails pace if at all. The program has become unusable half the time. Doesn't load mail. Doesn't send mail. Why charge for a bad program that seldom works. JUNK!

  • S KEMP commented  ·   ·  Report

    I have the same problem . Slow loading emails, address book. ETC> I have been on line with four techs. No one has a clue how to fix it. GOLD SUCKS and I am paying for this. FIX THIS .

  • S KEMP commented  ·   ·  Report

    Slow loadind, not opening mail. slow everything . Horrible

  • Jerry Longden commented  ·   ·  Report

    I have a good quality Dell PC with a consistently fast Internet connection speed. AOL Gold takes two minutes to open, then takes another two minutes+ to connect to internet.. Then takes about three minutes for email to load. The a selected email will open the email window but does not always show, or load any email text, it just sits there. This is not the case with other services like Firefox or Internet Explorer, etc, which connect and load in a few seconds. So, the problem is obvioisly in the AOL GOLD program. How might this be corrected?

  • Medeek Inyurayzz commented  ·   ·  Report

    aol is the worst thing ever it slows the computer down more than 10x. its politics are so one sided they have their heads up bidens rear end

  • Yahoo Mail commented  ·   ·  Report

    AOL email is so slow and so unreliable that it has become a secondary email to me. Not dependable!!!!!! at best.

  • [Deleted User] commented  ·   ·  Report

    keep system mechanic dump mcafee. you can,t run two of these types of programs at one time. once you dump mcafee do a shut down of your computer and reboot. then run and update system mechanic

  • MARY KARIM commented  ·   ·  Report

    I heard that McAfee doesn't work very well with Windows 10. System Mechanic isn't much better.

  • MARY KARIM commented  ·   ·  Report

    I heard that McAfree doesn't work well with Windows 10. System Mechanic isn't much better.

  • DONNA ANDERSON commented  ·   ·  Report

    Want faster opening of AOL Desktop Gold!! What am I paying for?? Why do I keep losing my connection to the internet???

  • Richard Capuozzo commented  ·   ·  Report

    On may 4 I was talked into System Mechanic and MaCafee. My computer has slowed to a crawl.

  • eggcarton1 commented  ·   ·  Report

    AOL Gold is a substandard browser and mail platform.
    My boss loves AOL and has used it since she was a child, so of course she uses it for our business.

    It's the last thing I load when starting up my computer, because all my other programs start up and run fine, until... I start up AOL.
    Then everything becomes sluggish, AOL itself takes 10-15 minutes just to get to the mail screen, in addition my other programs begin to run slower or freeze up altogether.
    I've even tried running it by itself, with no other programs, no difference.

    I don't know what you could do to improve, I'm a user, not a programmer

    But something needs to be addressed.

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