Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
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Anonymous commented
IF & WHEN YOU DO AS YOU PROMISED==> ''Get the same features you love with an updated browser,etc '' WHICH YOU HAVE LIED ABOUT, AT THAT TIME ( if I stay with this DISPICABLE AOL GOLD ) I`LL CONSIDER SIGNING___*******
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Anonymous commented
go back to aol 9.0, at least it worked!!!!!!!!!!!!!
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TOM commented
AOL GOLD STILL IS STILL TERRIBLE
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Anonymous commented
getting really tired of the "new" AOL ways. it's really no fun guys to have to wait over and over for a page to load. took 10 minutes to get this page to load so I could complain. NO FUN!!! fix it or I'm outta here.
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TOM commented
AOL GOLD IS GETTING WORSE AND WORSE NOT ANY BETTER PLEASE BRING BACK AOL BLUE ANY VERSION
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TOM commented
AOL GOLD IS GETTING WORSE AND WORSE
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TOM commented
I HATE GOLD
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TOM commented
VERY SIMPLE GO BACK TO THE OLD VERSION AND GET RID OF GOLD AND OF THE developers OF ITG
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ROY TOWERY commented
Get rid of AOL Gold and go back to the old aol
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Hector Ramos commented
GOLD WITH OUT. IT S NOT TOO FAR FROM BEEN PLATED WHAT YOU DID WAS CHARGE US FOR GOLD. I AN A 17 MEMBER WITH FREE SERVES NOW AND HAPPY. NOW I PAY FOR TRASHY GOLD
AND ITS F UP. -
Anonymous commented
AOL GOLD DIGITAL ARCHITECTURE IS SLOW AND VULNERABLE AND MANY TIMES WILL LOCK-UP COMPUTER REQUIRING A LABORIOUS AND TIME CONSUMING REBOOT.
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Bryon commented
Fix the program. Obviously this has been developed on a platform that not every one uses. I have long considered in ending my 20+ year relationship with AOL due to the poor performance of AOL Gold. Let not get me started on the articles that AOL posts on the welcome page. Due to the slowness lets add multiple advertisements rarely get to them. I may attempt once then use another program.
I do not expect any recommendations of uninstalling AOL Gold then reinstalling, this has been done multiple times. I would hope that the tech guys have developed solutions that will work. If I am told to uninstall I will not reinstall and use a better solution (Another service). The cost is too high for this type of performance. -
Anonymous commented
AOL Gold is beyond terrible in every respect. In all my life I never saw a company as bad. There is also no customer service whatsoever whether submitted here, or report a bug, or in a phone call.. Complaints are not fixed or addressed. They are just merged with other complaints so they remain hidden. People I know have left AOL and if things don't get better soon I'll be the next to go. I've been a member since the 90's but my patience is growing short.
Just one example are they things they mark "planned" that never materialize. A small point is the icons for the toolbar that were "planned" and promised back in December 1917. It is now almost 5 months later and they are still not here. And that's just a small problem compared to what I am experiencing here. Complaining does no good. I've been complaining about the same things over and over for 6 months to no avail.
I don't think Oath (Verizon) who bought AOL and Yahoo will function as an online provider for very long because people are getting disgusted. They are the only one who charges and you get nothing in return but a non functioning program and aggravation.
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Anonymous commented
Needs to be fixed. Tired of getting "not supported" or "outdated.
Not happy with Gold. Liked the old version better. -
Claire Kern commented
Bring back the background and text color for writing emails!!!!
Bring back the bigger smiley faces in pink/blue of get some even better ones from the thousands of emojis on the market. Yours are beyond wimpy and pathetic. Sorry! -
Marilyn Flynn commented
It would be nice to be able to read a whole article without it freezing just before the end of the article
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Laurie Laventhall commented
Stop requiring changing password every 30 days. I HATE THAT BECAUSE I THEN HAVE TO CHANGE EVERYWHERE ELSE I LOG IN.
You used to have "ignore" as an option when going through list of e-mail. That still is an option but it does not work any more. I click "Ignore" and the mail I highlighted no longer goes to "Old Mail". Ever since Desktop Gold started, my service is so slow it is stupid. It is slower than it used to be when I had dial up! I called about this when I first noticed it way back when and was told it would improve. It hasn't. At some point I may simply have to change to another server. -
Anonymous commented
AOL slow loading on MS Windows, often locks screen. Now on my Iphone 7, when I go to send email prompt comes up with wrong password and won't send when I never changed password. Read many other AOL customers had same reason and that it was another AOL glitch in the system, Incompetent service about ready to pull the plug. Your outdated sloppy service is losing customers and is a sign you are on your way out of business
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Gilbert Gorman commented
I want the old AOL back. It worked. AOL Gold Does Not Work.
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Gilbert Gorman commented
Get rid of AOL Gold and use the old program again. AOL Gold has too many flaws. It is terrible.