replace AOL gold or return to an earlier version

Please fix ASAP

Bring back the old reliable version. AOL GOLD is unreliable. I have used aol since 1995. If problems are not fixed soon I will cancel

You want to improve AOL, go back to the old free version. This $5/month has nothing over the old free version. It is slow, has to many ads, has loading problem, too man Opsss, something went wrong messages. Is anyone working to improve this system?

Desktop Gold is the worst since I've subscribed at AOL's inception, it's a pain in the A**! It loses my passwords that I've for several years which I change when I want and I have to go through the BS "are you a robot" have of which because of my sight I can't determine what is what, I'm beginning to hate AOL. Than I call the number provided and it's off shore want my full SSN, Phone, DOB and credit card used for account. A supervisor comes on to sell electronic devices "at an AOL discount rate but use credit card not associated with AOL account". All calls are directed to off-shore, once in Virginia to Americans, now that number is disconnected.

Worse software ever. It would be worth paying for the old version that worked rather than this piece of garbage. FIX IT OR I OPT OUT.

Make aol gold work or get out of business people are very tired of waiting for it to be fixed all the while paying for the priviledge of using it People will find ways around using aol

Since I signed up for AOL Desk Top Gold I have been very agitated. Pop Up and advertisements are constantly on my screen. It is so bad that I am thinking seriously of cancelling and reverting back to the regular AOL unless this problem can not be rectified. $5.00 a month for this service is a waste of my money and especially a waste of my time. When I am during research a picture or another kind of pop up will obscure what I am reading and many times when I click onto the 'X' to take it off the screen I lose my whole article and have to call it up all over again. So I am pleading with all of you AOL technical engineers to eliminate this problem and make all your AOL members happy campers again. Thank you, Bobby Conant of North Hampton, NH

Oh and btw I tried to send this with my email address - (cbreezes) - but it was listed as from anonymous .. I'm not afraid of others knowing my thoughts

I bet this doesn't "see" the "light of day" on the message boards !!!!!!!!!!!!!!!!!!!!!

How about giving us real options ie GOLD as it is for the current price OR BLUE with the option of having 1/2 the advertising for an increase fee .. There just might be enough people who would GLADLY pay more for less - less garbage to scroll over .. less junk to ignore .. less wasted time .. Maybe then we could get real UP-To-DATE news (while it's still news) .. Not having the same information on 3 or 4 different screens .. Oh any maybe because you've deleted all the repeat "stories & news" it wouldn't be 71 pages long .. It used to be 40 was a lot

AOL GOLD SUCKS AND YOU WILL NOT FIX THE ISSUE DONT BILL ME AGAIN.

please fix! If not I will be forced to discontinue association with aol

get rid if it

Who ever came up with AOL GOLD and WHY? It has more BUG'S then an old mattress. You may hire the best educated people, but there not vary "SMART" I think the people that came up with "GOLD" should not work on anything at AOL, until they hear the "POP" sound! Let's see if you can use K.I.S.S. in the next update.

I used AOL for years, never had any problems. The AOL gold comes along, I start paying and suddenly I can't even log into the account that I'm paying for. What gives? If I can't use it, why am I being charged for it? I have to use another email account because AOL won't let me in!!!!!!!!

I have been an AOL member since I bought a computer more than 20 years ago. I don't use AOL for anything but my email because, it just takes too long to do anything when AOL is open. The only reason I stay and pay $12.99 every month and $155.88 a year for their service is that I like the AOL email format more than Google's free Gmail (or Yahoo, Proton, Zoho, Mail.com or even free AOL ) and that I have the same email address and I have most of my old emails. Sometimes, I do get sucked into the stories they post on the home page but, as soon as the computer starts freezing up, I end up closing the whole program because it takes too long for the computer to respond. This only happens when AOL is open. AOL seems to value their advertisers more than their customers even though I'm paying them for what most people get for free!!! Now, when I open AOL. I close everything but the email so I can read my mail.

I would suggest if AOL values their long time paying customers, they should work on using less pop-ups, stop stringing people along so you can shove more products in their face and concentrate on not taking over your customer's computer. I would say that most of your customers pay for your email service because they like keeping their address and they are used to your format and would probably even pay more so they aren't subjected to the barrage of your products or services or your advertiser's products or services. Because of how much garbage is pushed at me when I try to do anything while AOL is open, I've never used or signed up for any of their services or added value promotions because I don't trust that my information is secure or that AOL cares about my membership other than to collect my monthly dues and have an opportunity to try and sell me something. Your customers still use you because, they want the same address, the access to their old emails and the format and not the constant advertising you are pushing at people!!!

with each revision something else malfunctions. AOL Gold is one big mess. Things do not work, freezes often, some sites don't recognize browser, seach for emails no longer works, when you try to close a news story the entire news closes, F5 key still not fixed, mails go missing, still no icons for carousel and decent emojis as promised.... and I could go on and on because this is just the tip if the iceberg.

Since you refuse to bring back the old version and prefer sticking with this new, impossible one, the very least you should do is bring back the good parts of the old version! Why don't you?

I'm about ready to cancel AOL - how much longer before you replace or improve GOLD?