Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
JAMES AND SANDEE PORTENGA
shared this idea
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Anonymous
commented
Mail just got even slower and when clicking on spam folder the sent mail tab opens first. This started 2 days ago.
Mailboxes and loading of mail was always painfully slow but now it got even worse. So did deleting mail. All of these things take forever and I just don't have the patience for it anymore. I will look into Gmail asl has become useless.
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Anonymous
commented
The new desktop pales in comparison to the old one. A lot of times it would freeze - sometimes the screen would not load correctly. A lot of times when I click on something it does not load correctly. This is very intermittent and has happened a lot and I have uninstalled and reinstalled a lot of times
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Kathy North
commented
I'm sorry, but I do not like the AOL Desktop Gold version. The design is very ******* my eyes, because the framed boxes where you type your email address and subject line are very small, and the lines are so bold and thick. Also, where all of the emails are listed, the font is too bold and chunky. This new design looks a lot like the free version. I pay $4.99 per month, because I like having all the features that come with the paid version, but now it is not enjoyable to use anymore. I wanted to write a complaint right when the new version came out, but I put it off hoping that I would get used to the new version, but I still dislike it very much.
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Anonymous
commented
Makei t MORE user friendly; train your people (make it easier to get support) AND bring back some of the 'old' version options!!
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Anonymous
commented
IF & WHEN YOU DO AS YOU PROMISED==> ''Get the same features you love with an updated browser,etc '' WHICH YOU HAVE LIED ABOUT, AT THAT TIME ( if I stay with this DISPICABLE AOL GOLD ) I`LL CONSIDER SIGNING___*******
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Anonymous
commented
go back to aol 9.0, at least it worked!!!!!!!!!!!!!
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TOM
commented
AOL GOLD STILL IS STILL TERRIBLE
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Anonymous
commented
getting really tired of the "new" AOL ways. it's really no fun guys to have to wait over and over for a page to load. took 10 minutes to get this page to load so I could complain. NO FUN!!! fix it or I'm outta here.
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TOM
commented
AOL GOLD IS GETTING WORSE AND WORSE NOT ANY BETTER PLEASE BRING BACK AOL BLUE ANY VERSION
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TOM
commented
AOL GOLD IS GETTING WORSE AND WORSE
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TOM
commented
I HATE GOLD
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TOM
commented
VERY SIMPLE GO BACK TO THE OLD VERSION AND GET RID OF GOLD AND OF THE developers OF ITG
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ROY TOWERY
commented
Get rid of AOL Gold and go back to the old aol
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Hector Ramos
commented
GOLD WITH OUT. IT S NOT TOO FAR FROM BEEN PLATED WHAT YOU DID WAS CHARGE US FOR GOLD. I AN A 17 MEMBER WITH FREE SERVES NOW AND HAPPY. NOW I PAY FOR TRASHY GOLD
AND ITS F UP. -
Anonymous
commented
AOL GOLD DIGITAL ARCHITECTURE IS SLOW AND VULNERABLE AND MANY TIMES WILL LOCK-UP COMPUTER REQUIRING A LABORIOUS AND TIME CONSUMING REBOOT.
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Bryon
commented
Fix the program. Obviously this has been developed on a platform that not every one uses. I have long considered in ending my 20+ year relationship with AOL due to the poor performance of AOL Gold. Let not get me started on the articles that AOL posts on the welcome page. Due to the slowness lets add multiple advertisements rarely get to them. I may attempt once then use another program.
I do not expect any recommendations of uninstalling AOL Gold then reinstalling, this has been done multiple times. I would hope that the tech guys have developed solutions that will work. If I am told to uninstall I will not reinstall and use a better solution (Another service). The cost is too high for this type of performance. -
Anonymous
commented
AOL Gold is beyond terrible in every respect. In all my life I never saw a company as bad. There is also no customer service whatsoever whether submitted here, or report a bug, or in a phone call.. Complaints are not fixed or addressed. They are just merged with other complaints so they remain hidden. People I know have left AOL and if things don't get better soon I'll be the next to go. I've been a member since the 90's but my patience is growing short.
Just one example are they things they mark "planned" that never materialize. A small point is the icons for the toolbar that were "planned" and promised back in December 1917. It is now almost 5 months later and they are still not here. And that's just a small problem compared to what I am experiencing here. Complaining does no good. I've been complaining about the same things over and over for 6 months to no avail.
I don't think Oath (Verizon) who bought AOL and Yahoo will function as an online provider for very long because people are getting disgusted. They are the only one who charges and you get nothing in return but a non functioning program and aggravation.
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Anonymous
commented
Needs to be fixed. Tired of getting "not supported" or "outdated.
Not happy with Gold. Liked the old version better. -
Claire Kern
commented
Bring back the background and text color for writing emails!!!!
Bring back the bigger smiley faces in pink/blue of get some even better ones from the thousands of emojis on the market. Yours are beyond wimpy and pathetic. Sorry! -
Marilyn Flynn
commented
It would be nice to be able to read a whole article without it freezing just before the end of the article