AOL lock up. I have to use task manager to get out of it. Sometimes when a web page loads, other times while writing an Email. I lose all my work and have to start over.

YOU CAN IMPROVE IT BY GETTING RID OF IT AND LETTING 97.3 WORK AGAIN IT IS SHAMEFUL THAT AOL WITHOUT MY PERMISSION TOOK AWAY THE AOL THAT I WAS USED AND PUT THIS AWFUL GOLD ON IT.

Yes enough is enough !!!!!!

Why AOL Gold use 95% writing for 30 minutes on my hard drive every time I start it
That is killing the hard drive.
Are you going to fix it or not.
We cannot continue forever with this problem

**** RIGHT!

AOL GOLD IS NEAR UNIVERSALLY HATED.

WHEN are you going to fix your fiken client??? It freezes now and causes me to restart my machine. CTRL-ALT-DELETE does not even allow me to stop the AOL process. This is wrong! I have been with AOL since ver 2.0. It was good for several months...not it locks up the whole machine and freezes EVERYTHING!!!! Fix this issue now please. DON'T IGNORE THIS!!!!!! Let me know you are working on this.Thank you.

TOM, FIRST of all
THANK YOU, SO VERY MUCH for YOUR COMMENTS
I TOTALLY AGREE with you
YOU ECHOED EVERYTHING that I HAVE BEEN WANTING to say to AOL
EVER SINCE THEY FIRST ROLLED OUT,
THIS TOTAL,FECKLESS and UNMITIGATED DISASTER that THEY HAVE ERRONEOUSLY LABELLED
AOL DESKTOP*GOLD*
"GOLD"
IT IS *NOT*
"LEAD" is MORE LIKE IT
WITHOUT GETTING ALL OF THE "BUGS" *IRONED OUT, *FIRST*

ALSO
to AOL
#1 IF IT AIN't BROKE
DON't FIX it
THERE WAS NOTHING WRONG w/ OUR BELOVED AOL 9.8.2
WHY DID YOU HAVE TO GO AND MESS IT UP for ALL of us
#2 WHY DIDNt YOU GET ALL OF THE "BUGS" IRONED OUT
INSTEAD OF USING *US* (your LONGTIME,LOYAL & FAITHFUL (PAYING) AOL Customers
as GUINEA PIGS for YOUR STUPID BETA TESTING
OR, WHATEVER U call this MESS that U UNCEREMONIOUSLY DUMPED on us
BEFORE YOU SPRUNG THIS WORTHLESS & PRIMITIVE GARBAGE on us
AND
YES
I use the word
"PRIMITIVE"
ADVISEDLY
AND
I SEE
I am NOT THE ONLY Customer who has used it
WE NEED U to BRING BACK OUR AOL EXACTLY the way it USED to be
with OUR BELOVED "EXPRESSIONS" ("STATIONERIES") that WE USED TO BE ABLE TO APPLY WITH ONE CLICK to the backgrounds of our e-mails
BTW
THEY WERE ARTISTIC, CREATIVE,WHIMSICAL, and PROFESSIONAL looking
BTW
THEY TOOK UP THE ENTIRE PAGE, NOT JUST PART of the page
OUR BIRDS
FLOWERS
RAINBOWS
ANGELS
MUSICAL NOTES
SHEET MUSIC
PIANO KEYS
Et Cetera, Et Cetera
I ALSO want to say, THAT:
I, MYSELF
am NOT a WOMAN, HAPPY, WITH CHANGE
(as I SUSPECT, MOST OF YOUR OTHER CUSTOMERS ARE NOT, EITHER
WE LIKE THINGS
THE WAY THEY WERE
ESPECIALLY, IF THEY WERE NOT BROKEN, to BEGIN with
BTW
HOW MANY *FAVOURABLE* comments, have you received, ON YOUR "COCKAMAMIE" "GOLD"
and HOW MANY *UN-FAVOURABLE* comments, have you received on it
I HAVE READ ALL OF THE COMMENTS TO DATE Wednesday 4/4/2018
SO
I REST MY CASE
WE (ALL) WANT IT (ALL) BACK
"LOCK, STOCK, AND BARREL"
EXACTLY THE WAY that it USED TO BE
WHY DID YOU HAVE TO TAKE OUR BELOVED AOL 9.8.2 to say NOTHING OF, ALL PREVIOUS VERSIONS OF AOL (back to *7*) AWAY from us
WHY COULDNt YOU HAVE JUST LEFT "WELL ENOUGH, ALONE"
TO CONTINUE
WE ALSO MISS ALL OF THE LITTLE "EmotiCons", DIRECTLY ON THE WriteMail TOOL-BAR
WE AOL CUSTOMERS ARE NOT CHILDREN, I, MYSELF go back with U, ALMOST 15 yrs
and I have read Comments from OTHER AOL Customers who have been with U for OVER 20 yrs
SO, YOU CANt PULL THE WOOL OVER OUR EYES
WE (ALL) feel as if we have been
*RIPPED OFF*:
"HI-JACKED":
*DECEIVED*:
*PLAYED* FOR *FOOLS*:
and
"SCAMMED & FLIM-FLAMMED"
WE (ALL) HAVE BEEN WITH YOU for A VERY LONG TIME
AND WE (ALL) RECOGNIZE THE DIFFERENCE BETWEEN QUALITY
AND "DREK" (*GAR-BAZHE" )
BTW
I want to say RIGHT HERE & NOW
I HAVE READ AT LEAST A FEW-HUNDRED COMMENTS
MAYBE MORE
from OTHER AOL CUSTOMERS
BUT I HAVE A VERY *DEEP* FEELING--that I (WE) SPEAK FOR MILLIONS OF OTHER AOL CUSTOMERS WHO HAVE ALSO been with U for A VERY LONG TIME, AND, for WHATEVER REASONS that they have
HAVE ELECTED to NOT TAKE
"PEN TO PAPER"
OR, "FINGERS, TO KEY-BOARD"
BUT, PERHAPS
IF YOU CONTINUE THIS *INFERIOR* SERVICE
(IN TIME)
THEY WILL DECIDE to
NOT ONLY THAT
THEY WILL (AS I AM *THINKING* of doing)
DECIDE TO LOOK ELSEWHERE for their ISP's
TO CONTINUE:
WE (SOME of us, anyway)
ARE "SENIOR CITIZENS"
BUT, WE ARE *NOT*:
1:*BLIND*
OR
2:**********.
DONt PATRONIZE US, OR INSULT OUR INTELLIGENCE and TRY TO CONVINCE US that THIS "MESS" IS *BETTER* than ANY PREVIOUS VERSION, OF OUR AOL ESPECIALLY, OUR BELOVED 9.8.2
THE BEST, EVER
BECAUSE WE ALL KNOW BETTER
IT IS *NOT*
TO CONTINUE
WE can RECOGNIZE THE DIFFERENCE, IN THE SIZE, QUALITY & NUMBER of THOSE (PATHETIC, ANEMIC) "EmotiCons" that you have, NOW--as opposed to the way that they USED to be within the last *10* (OR SO) yrs
AS WELL AS, ALL OF THE DIFFERENT COLORS, FOR THE THE FONT & BACKGROUND
BTW, I WANT THE BACKGROUND COLOR to FILL UP THE ENTIRE PAGE, LIKE IT USED to do
NOT JUST LINE BY LINE as they do, in "HOT-MAIL" & "YAHOO"
(*PRIMITIVE* & *CHILDISH*
I feel as if I am back in GRADE SCHOOL it LOOKS SO TACKY
And THE PLAIN WHITE back-ground IS SO BORING
ALSO
BRING BACK THE FEATURE THAT SUPPORTED *3rdParty Apps*
LIKE THE *OLD* "Smiley-Central" that HAD OVER 10,000(REALLY COOL WHIMSICAL and FUNNY) EmotiCons
AS WELL AS THE APP' FROM "IncrediMail"
I am talking abut, THE ONE THAT HAD THE BUTLER "JEEVES"
DELIVERING THE MAIL and SAYING
"YOUR MAIL, Sir"
ASAP
OTHERWISE, WE (YOUR LOYAL, FAITHFUL
LONGTIME
BREAD AND BUTTER Customers will be FORCED TO LOOK ELSEWHERE FOR ALTERNATIVE ISPs

Sometimes it takes over 10 attempts to log on to my AOL account especially if power was lost. This new Gold is Terrible and Very Frustrating. I tried to call the phone numbers provided near my area and it sounds like they are fax numbers with the constant buzzing and no answer. AOL is a very Big disapointment and to be charged two fees each month for such aggravation is not right!!!!!!!!!!!!

i have yet to hear ONE POSITIVE thing about AOL GOLD. Why don't you just admit that you made a mistake and dump it!!!!!

I agree with you. Ever since they shut down AIM, AOL "Gold" is useless. It's an awful update and it looks horrible.

I am leaving you, and I hope you go under!

Whenever I type an email there is substantial typing lag
that makes the software very difficult to use. Also, whenever I access my sent mailbox, the desktop freezes. Also, my default signature line is often deleted and needs to be reinstalled. This only happens with the desktop and not with mail.aol.com

it would be better if there a re a lot of fonts like the old aol

I am on PAGE 10 of the "FEED-BACK" COMMENTS, re/THE "NEW" (*DOWN-GRADED*) "AOL" "GOLD" (A COMPLETE, AND TOTAL *MIS0NOMER* :-{{{
I say:
AWWW, THE H*LL with it:
SCRAP THE "GOLD", and BRING BACK *OUR* *BELOVED* "AOL;9.8.2".

I CONCUR with AT LEAST ONE of the ideas that I have read here:
#1:STOP CHARGING US FOR YOUR *INFERIOR* SERVICE, UNTIL YOU GET *ALL* OF THE "BUGS" OUT
.#2:BRING BACK *OUR* *BELOVED* "AOL 9.8.2", with all of OUR "DEE-VINE", ,and *ADORABLE* "EXPRESSIONS" ("*STATIONERIES*") with which we were decorating our e-mails:
(OUR ANGELS, BIRDS (*SWANS*, *ROBINS*, *BLUE-JAYS*), RAIN-BOWS (TWO TYPES!!!):
*MUSICAL NOTES*, *PIANO KEYS*, *SHEET MUSIC*, and THE LIKE.
ALSO, "HOLIDAYS".
BTW:THIS "AOL:DESKTOP "GOLD" IS *NOT*:
"GOLD", that is.
WHAT IT IS, IS:
A *RIP-OFF*.
AND, APPARENTLY:
I HEAR, via "THE GRAPE-VINE":
MANY, MANY AOL "TECH' REP's" have told me that I AM *NOT* *THE ONLY ONE*, who is *MASSIVELY* DIS-SATISFIED, with this AOL ("GOLD") (I USE THE WORD, LOOSELY).
I EXPECT YOU TO BRING BACK MY "AOL" *9.8.2" (OR, AT LEAST, ALL OF THE *PERSONALIZATION* FEATURES, THERE-OF:
OTHER-WISE, I MIGHT HAVE TO (SERIOUSLY) START LOOKING FOR ANOTHER INTER-NET SERVICE PROVIDER.
THANK YOU.
(MISS) CLAUDIA C****

I agree - the Gold is so bad and we have to pay for it -- never had any problems with the old AOL> and it was free -

Go back to old Aol. Thinking about changing to someone else. I would pay for the old version but not this one. This program has cost me $100.00 to correct changes it made to my computer programs not working and changing defaults. How do I drop this AOL Gold. not happy.

aol was a great product. why you switched to aol gold is beyond me. the worst thing: chat hardly ever works . it is not working now! (I'm a longtime AOL user and have been a paid member long before it was required.)

HOW MANY PEOPLE COMPLEMENT YOU FOR GOLD COMPARED TO THOSE OF US THAT CAN'T STAND IT