Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
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Anonymous commented
I am reading other commentary.. some will let me vote that I agree with the writer.. others will not allow.. I pretty much agree with EVERY complaint on this page! Please stop with the pablum and FIX this site.. The Aol gold is dysfunctional.. IF I go to Chrome and use the web-based Aol at least it's faster and opens.. But it has far fewer options for dealing with my part-time Biz.. and then, WHY would I pay you, anymore? SERIOUSLY... why roll out a system that does not work?
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Anonymous commented
Bring back a functional AOL.. It now takes me hours to get through my mail. I stayed with and paid for AOL BECAUSE it was faster than any other system.. PLEASE bring back old system!
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Anonymous commented
HOW DISCUSTING= YOUR OMITTING MOST ALL OF THE FONTS & THE GREAT COLOR CHART. AS THE SECRETARY & SIGN DESIGNER FOR OUR CLUB, I CAN NO LONGER DO MY JOB CORRECTLY & AS ELEGANTLY AS I COULD WITH 9.8.
==> EXPLAIN TO US- JUST WHAT THE H%^@ HAVE U DONE? JUST WHERE IS THERE ANY DARN IMPROVEMENT W/ GOLD ? AOL`ERS...WE GOT THE SHAFT !!! -
Thyra Sperry commented
I am writing this on a friend's computer because I am afraid to download AOL Gold. Please let me use my current AOL 8.2.2 !
Just too many horror stories about the many glitches in Gold.
The Russians must have written your new code.*********@aol.com
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abraham wohl commented
I have spent 15 hours with tech support in the last 2 months because it freezes 3 times per day. Compensation is required by aol
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Anonymous commented
Open us email to us type faces that are on the individual's computer, not just the ones you chose!
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TOM commented
I HATE AOL GOLD PLEASE, PLEASE GIVE ME BACK ANY OLDER VERSION
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Anonymous commented
Bring back old AOL 9.8 Desktop. If not will be cancelling my 20+ years monthly subscription to AOL. GOLD too many issues and inconveniences.
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Anonymous commented
Unable to remove unwanted screen names,and spent one hour on the phone. Please discount monthly service to account for this lack of service
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Anonymous commented
AOL Desktop Gold is not working properly.
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DANIEL SCHEFFEY commented
Give us back to access to 9.8
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MICHAEL HECK commented
I am not voting, as I don't agree with your flexible terms, go back to the old AOL, please, or you will be losing customers
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Muriel Falvey commented
I can see that I am not the only one with this problem. I can pull up Huff Post news, but if I click on a link in the AOL News scroll, all I get is a blank page. Please fix this NOW!!!! What am I paying for? Garbage? It was far better in the old days.
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Ed commented
Upgrade rollout more timely and useful.
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Anonymous commented
Can't even get to E-bays "To many redirects". Google works fine, AOL Gold is all rust. Why is a Beta version turned into the only option.
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Anonymous commented
All new ideas are always good! Go back to old emoji and mail box format.
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mark commented
go back to what you had....it worked...this doesnt
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Anonymous commented
AOL Gold is so bad !!! As paying customers, PLEASE allow us revert back to AOL Desktop 9.8.
PLEASE !!! Show some appreciation to your loyal 20 year customer base by doing this.
The entire design/layout functionality is bad. Aol gold is killing me... -
Anonymous commented
After thinking about this, I AGREE.
I used to love aol 9.8. I have a comcast account (free email), but my wife loved the aol 9,8
eas of use, so I aontinued to pay for it (since 1997)
Now with AOL Gold, Spam ads comprise 2/3's of the page when reading articles or composing email. If you are going to inundate the user with spads, gold should be free.
I remember when computers were slow and AOL was fast.
Now, computers a fast and AOL os SLOW....
Please fix this horrible gold software and allow paying customers to opt out of spam ads.
Thank you. -
Anonymous commented
Stop charging us - there are so many FREE alternatives plus GOLD is FOOLS GOLD...
Everywhere I go on Gold there is either a problem or extra work to accomplish something. You need to either fix the problems fast or else go back to 9.8.... and you need to stop charging because there are much better choices for email, browsers and anything you can do on AOL. I used to pay $4.95 a month on the old versions but that was including tech service. It was our choice whether to pay for this or not and many people just used it free of charge.