Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
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Anonymous commented
Bring back 9.8
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Glenn Altschuld commented
You say you are unable to duplicate the scrolling issue.
You are welcome to visit me and I will show you - you put a permanent ad on the right side of the email window. Consequently, the full title of emails no longer has enough room to be shown. So I have to open ALL emails now just to read titles, vice glancing at titles and deleting the ones I know are junk. This wastes my time.
Upon opening emails that same permanent ad on the right side narrows the availible window for the email. To read the email I must now scroll right & left because the email doesn't have room to wrap. Again wasting my time.
I pay you $39.95/month to be a full-service customer. And you think you have a right to stick ads in my email window????
GET RID OF THE ADS NOW!!!!!!!!!!! GET THEM OUT OF MY EMAIL WINDOW!!!!! NOW!!!!!!
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Anonymous commented
Get rid or fix aol gold
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R R Gordon commented
WHAT? , NOW I HAVE TO WAIT FOR EACH WORD TO APPEAR,
A SIMPLE 5MIN. LISTING FOR E/BAY TURNED INTO 40MINS. & THEN.....DISAPPEARED !
ON THE OTHER HAND, THINGS WRITTEN, OR SENT- KEEP RE-APPEARING. AOL, U OWE US A REFUND & AN APOLOGY FOR THE ANGST WE`VE HAD TO INDURE WITH YOUR SO CALLED ''GOLD''___WHAT A MISNOMOR !!rI******50@AOL.COM -
Peter Longo commented
AOL Gold is horrible, Bring back the entire e-mail system from 9.7 or 9.8. Browsing is poor in AOL Gold as well. Hate it.
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Robert Melera commented
worst mail system..worst software in 30 years as a customer..I HATE AOL GOLD..I am working on leaving AOL for the first time since you began....
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MARILYN DOTSON commented
Here are some specifics, we can't insert background pictures into email any longer. You removed that option. There is no download manager, no way to tell if your download is progressing or not when downloading from an internet site. We have very few fonts to choose from, none are what I would like to have. When going to the 'Window' on the top tool bar, there are few helpful options in there. Specifically the ability to have more than one email in progress and to be able to access what emails are there or what windows are open. You took that option from us. Its very annoying that favorites are alphabetized whether we like it or not. I don't like it.
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Rita commented
I hate AOL GOLD and am seriously considering quitting AOL...ALL the reasons I liked AOL are no longer available and now I cannot even save my password. When you have a good product, why would you mess with it.
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Eddie commented
Just LOVE the frequent message "AOL NOT RESPONDING". What a disaster they have created.
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Leo R Fletcher commented
PLEASE cancel my AOL Account
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Lisa commented
The heading says it all!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Darwin commented
Sick and tired of the slow mail opening and the freezing.
How do I get a refund???
This gold is a total RIP OFF!!!
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nathan commented
Gold is dirt!
very slow, might as well go to MS if your mail is the same, go back to 9.8.2, Overall you didn't ask anyone to check gold before you did it. It's terrible.
I've been with AOL since 1990 ... looking elsewhere -
KURT SIPOLSKI commented
AOL USED TO BE THE GOLD STANDARD. NOT IT IS A MESS.
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Anonymous commented
If a company cares about their member or subscriber and not just for money, this aol gold should have been fixed long ago. I guess it's about time for me to think of getting a new email
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bob k. commented
why can't we have local news that is local ? - end biased , inaccurate AOL news , finance , etc. - let your paying customers choice of welcome screen topics - allow simple user friendly favorites organization - improve site performance - failed to load URLS increasing daily - improve tech support - start listening to your paying customers -
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J. Willard Williams commented
This version as stepped back years. I can no longer go under "file" and open up password files, etc to log into various sites.
Worse yet, cannot copy and paste addresses from my address book to an email I want specifically to send to someone or on Birthday Alarm.
I cannot copy and paste from emails into FB which I always could from the 9.8, What was wrong with it?
Please bring these features back or bring it back. I have been a paid subscriber to AOL since 1995 and this is the worse version that you have ever introduced. I will need to cancel and go to gmail or yahoo if you can't bring these features back, I use all of these continuously so imagine my dismay. -
J W Nunn commented
How can we get the old version back it easier and far superior?
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Eddie commented
Just drop the G and become OLD.
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Anonymous commented
IT SEEMS AS IF AOL HAS TARGETED ''GOLD'' TO ONLY CERTAIN FOLKS; WE HAVE BEEN THE UNLUCKY ONES CHOOSEN !
I KNOW 7 DIFFERENT AOLers WHO HAVE NO IDEA WHAT I`M TALKING ABOUT ( including my sister in Fla.)==>> WHY IS THAT?
THERE IS ONLY 1 WAY TO IMPROVE ''GOLD'' & THAT IS TO RETURN TO '' THE PLAIN OLE AOL !THERE ARE SIMPLY TOO MANY FAULTS ( or lets say Exclusions) TO MENTION HERE......WHY aol WHY???
I THINK AS A LONG TERM CUSTOMER, AS OTHERS ARE...
WE DESERVE AN HONEST ANSWER.