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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    you have a choice Get rid of Gold ASAP OR GET RID OF MILLIONS Of customers

  • jerro commented  ·   ·  Report

    Agree, GOLD is far worse than prior AOL Desktop and even the free service Verizon provided to subscribers (before they bought AOL) which was worse than what even pathetic Comcast had. Makes Comcast email look good and its free with internet. Rethinking entire relationship with everything owned by Verizon.

  • STEVE MAYBERRY commented  ·   ·  Report

    Everything seems to have gotten so much worse with Gold, been here since '99. Doesn't block screen capture by whoever, and blocks sites I've been reading for years (alt news) which is why I use Shield for small stuff and (used) 9.8 when I wanted to write to friends and/or drag and drop an article. We've sunk to the bottom now....best part is that you can cancel it!!!!!!

  • JOE D commented  ·   ·  Report

    I Have seen maybe 1 or 2 comments that were positive-the other 14 pages of comments bash aol gold. ARE YOU GUYS LISTENING?
    AS I SEE IT, THE FOLKS WHO DO THE WEB SITE WORK GOT TOGETHER AND SAID---LET'S SEE HOW WE CAN DESTROY A GREAT PRODUCT! POOF!! DONE!---a once great product is now gone!

  • Diana Evans commented  ·   ·  Report

    SCRAP THIS PIECE OF JUNK AOL GOLD AND GO BACK TO AOL9.8

  • Anonymous commented  ·   ·  Report

    Give us back the features of 9.8.2. You are charging us for a junk version of AOL and after 20 years as a charter user I deserve better treatment.

  • FRED HORNE commented  ·   ·  Report

    kindly please check the new software some feature from the old version is missing (address book). some emoji and emoticons are missing when trying to create an email.

  • Anonymous commented  ·   ·  Report

    The groups are difficult, not as easy to use. The instant messanging well that's gone. I feel like you hired programmers to make it more difficult not more friendly.

  • WAFIK FARAH commented  ·   ·  Report

    Every time i start AOL Gold it starts writing to the hard drive and use 95% for one hour.
    This is very bad for the Hard Drive.
    Would you please fix this problem.
    I don't want to break my hard drive because of your messed up software

  • Anonymous commented  ·   ·  Report

    problems should have been worked out FIRST

  • MARILYN DOTSON commented  ·   ·  Report

    This is ****, the whole Gold version sucks and I don't think you'll ever be able to make it right. A forced update? FORCED! You control our computers now, we are just your minions. I can't even get mail to go to my waiting to be sent folder without waiting as long as 20 minutes sometimes. Mail gets sent once yet appears multiple times in the mail box. If you're on a mailing list its not uncommon to see one mail appear 4 or 5 times. Its outrageous how unhappy we are yet ignored totally, and we're supposed to pay for this frustration? Everything about this version, this 'new and improved' version is ****, and I do mean everything. Our choices have been removed from which font we can use to how our favorites are listed. No IM's, no sounds, no chat rooms, no choices. I also don't have aol/**** to get political views, which are totally slanted to the left. Give us the option to have our computers as we want them, or I believe you'll be losing all these millions of dollars you're thinking you'll be getting. We can always go to the aol.com website and send our mail from there. Fix it our you're going to be losing a lot of customers. I too have been a member for more than 20 years, I won't hesitate to jump off this **** if you can't fix our issues. Our complaints are totally valid.

  • Anonymous commented  ·   ·  Report

    I HATE, HATE, HATE, HATE, HATE, HATE, HATE, HATE, HATE AOL GOLD MORE THAN I DO DONALD TRUMP!!!!!!!!!!!!!!!

  • Anonymous commented  ·   ·  Report

    I HATE, HATE, HATE, HATE, HATE, HATE, HATE, HATE, HATE AOL GOLD MORE THAN I DO DONALD TRUMP!!!!!!!!!!!!!!!

  • Jon Paul commented  ·   ·  Report

    It is a slap in the face of all aol users who have been loyal for years and who were satisfied with prior versions, Now, for our loyalty, we can no longer use the product we were happy with but now have to pay for an inferior product. THIS IS RIDICULOUS...NO ONE SHOULD HAVE TO PAY FOR AOL UNTIL AND UNLESS IT IS FIXED AND READY FOR ROLLOUT!!!

  • Anonymous commented  ·   ·  Report

    Give us back the 9.8 features in Gold

  • Anonymous commented  ·   ·  Report

    No only do I NOT like AOL Gold, I want to cancel SystemMechanic and Antispyware immediately!

  • Eddie commented  ·   ·  Report

    I love the way the screen periodically freezes and the only way to get it back is to reset the computer and lose everything you were doing. Pure garbage.
    Then half the time GOLD won't reopen and you have to reset again. What a disaster

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