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Restore the old spam settings. Now we only have one setting.

First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

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271 comments

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  • cmango commented  ·   ·  Flag as inappropriate

    Somehow, the AOL spam filter can identify multiple spam email addresses, such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org.
    If those emails can be filtered out of general mail without having to use a wild card *, then why can't that same process be used to BLOCK them altogether, without just sending them to the spam folder, where I can do nothing to prevent their continuous traffic?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Go back to the old way BEFORE gold. It kept the list of email addresses that I blocked, Now they get deleted some how. Because I see a lot of old addresses coming back. I was told they stay deleted WRONG ANSWER. You need a program that stops emails that you can't reply to.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Go back to the old way BEFORE gold. It kept the list of email addresses that I blocked, Now they get deleted some how. Because I see a lot of old addresses coming back. I was told they stay deleted WRONG ANSWER. You need a program that stops emails that you can't reply to.

  • Tom Allen commented  ·   ·  Flag as inappropriate

    My email account has exploded with email. I used to have a keyword function that minimized what I have now. In fact, it fixed my problem. I need to have that keyword function back or I may have to go to some other host. Why was it taken away without telling us up front? Please put this function back.

  • lovey commented  ·   ·  Flag as inappropriate

    I have sent in many comments, which have gone unadressed, and have voted on many others. I'm curious how long does it take any or all of you at AOL to make changes??? All you see at the bottom of most comments is "GATHERING FEEDBACK"
    Of all the comments I've read I have not seen any changes at all...Their seems to be so many problems I don't remember most of them before the "GOLD" program was forced on it......The one thing I've noticed is my spam increases daily, articles are pages and more pages to which I generally give up reading, they are so overfilled with advertisements!!! We pay You get paid for what???????

  • Anonymous commented  ·   ·  Flag as inappropriate

    145 Spam messages in a box that, for decades, was empty! Why can't you do something?

  • Bob Krampetz commented  ·   ·  Flag as inappropriate

    Under Settings >> Mail >> SPAM
    Click the help button and you'll see:
    Block email addresses from the read email view
    1. Sign in to Desktop Gold.
    2. Open the read email view.
    3. Right click on the email address.
    4. Select Add to Blocked Addresses.
    5. Click Ok to confirm.

    Well, when you right click on the email address - you DON'T get 'add to blocked addresses', not on emails in INBOX or SPAM.

    So, is the HELP wrong? or was that forgotten in the drop down list?

    P.S. It'd be a GOOD enhancement if I could block ANY USER from a specific WEB ID
    I.E. *@SPAMSOURCE.COM

  • Anonymous commented  ·   ·  Flag as inappropriate

    I had one of your techs do a great job of entering things on my block list - but they obviously didn't take. RESTORE the NAME BLOCKING NOW!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I currently have 793 SPAM e-mails since 8/2/2020. You solution is to block these unwanted e-mails by right clicking on the e-mail address you do not want to get, The problem is that you never mention the blocked e-mail address capacity for the user is limited to 1000 e-mails. You also do not give a running tally as to where the users stands in that capacity And, perhaps the biggest issue, is that you never let the user know that they have reached their capacity and you are no longer blocking their requested e-mails...........

  • Anonymous commented  ·   ·  Flag as inappropriate

    Why are you setting up something that doesn't work. Bring back name blocking ASAP, please!

  • Matt commented  ·   ·  Flag as inappropriate

    I get dozens of spam emails every day from UnknownSender@Unknown Domain. Because it's not from an actual domain, I can't use the block-address feature to stop these. Why can't the system either block these nuisances or identify the source domain so we can block them?

  • GTS commented  ·   ·  Flag as inappropriate

    I can't believe that AOL et al, can't do something about the ridiculous amount of SPAM that gets thru the system . . .

  • Larry Magruder commented  ·   ·  Flag as inappropriate

    Your tool for blocking spam e-mail addresses is not very good. I get tons of spam from ids like 'GoldWild@abcxyz' or 'GoldWild@88765545'. You should add blocking capabilities 'GoldWil*'

  • Anonymous commented  ·   ·  Flag as inappropriate

    Beta 2745 - Please stop adding new things, fix what you have of which much has had many bugs. For one thing, Spam, used to get almost no spam, now I get over 100 a day! We keep asking for things, you add new things, but don't give us what we want and need!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I keep getting this ****, three just this afternoon. I tried to put them on the "block" list, but I don't think that if worth anything. I think some needs to do some site cleaning.

  • Ron commented  ·   ·  Flag as inappropriate

    aol has been promising returning to many options to control unwanted emails that were in place in the past. It seems that at least a year ago aol made the claim it would return to giving the aol customer more control of the emails he our she get. Yet, nothing has been done but more promises that aol is working on it. Give us a date or dates for new features, then maybe we can see movement on the subject.

  • Ron commented  ·   ·  Flag as inappropriate

    Received an email from info@theredmajority.com. It had an unsubscribe button which I used but the button was a fake as the unsubscribe address was bogus. It is AOL's responsibility to see that any reports of such emails should be stopped and not allowed to send emails to its customers.

  • Anonymous commented  ·   ·  Flag as inappropriate

    If UnknownSender@UnknownDomain cannot be blocked, why can't you stop it before it hits my spam folder?

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