Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Anonymous
shared this idea
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
185 comments
Comments are closed-
CLEOPATRA
commented
HOW MUCH LONGER R U GOING 2 TAKE OUR MONEY & LIE 2 US THAT U'LL FIX THE "E-MAIL BACKGROUND & SPAM SETTING" ?????????? DO I HAVE 2 CONTACT "VERIZON" ????????? U ALL SHOULD LOSE UR JOB
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Thomas Mahar
commented
Make it easier to block people. I get emails by the dozen with difficult to block names ...like GPJKDERTYVC. Why not let the user right click and tap "block this sender"?
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Carl
commented
91st ranked idea to block domain doesn't work. I get the message not a valid email address. Any other suggestions?
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Anonymous
commented
please read the above and quit the stupid spam !!!! Enough already !
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Anonymous
commented
AOL should be ashamed not helping its paying customers stop SPAM.
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Anonymous
commented
AOL refuses to block international SPAMS. This is illegal.
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Janice
commented
What is it with the SPAM recently? I am getting 20-30 SPAM messages a day and it's the same ones over and over. It is very annoying. Since they are in my SPAM email and then I delete why do I keep getting emails from the same people/companies over & over?
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Anonymous
commented
SPAM BOMBS DURING THE HOLIDAYS: We are receiving hundreds of spams during the season. AOL is not doing enough to protect its paying customers. We may have to leave.
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Anonymous
commented
Dont waste your time calling tech support about robotic automated spam attacks. I've called multiple times and was told to set the spam filters (duh) or click on unsubscribe which would create more attacks. That was dangerous advice. The attacks promoting products come from ISP's around the world and I am receiving 75 to 100 a day. AOL must be on holiday because if they wanted to, they have the technical ability to filter these attacks before they reach our inbox but refuse to do so. AOL should be ashamed not protecting their paying customers.
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Anonymous
commented
Lots of spam. I want to block all email from a domain. When I enter "@domain" in block unwanted mail I get a message "That is not a valid email address". Need to block all of the domain
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Anonymous
commented
Another day, another 100 spam attack ADS to our inbox. These emails are automated and robotic with dozens of jumbled letters as the sender.
AOL has the technology to stop these attacks by blocking prior to receipt. The question is are they on holiday vacation or working for their customers who pay monthly fees for security of our inboxes??? Take action AOL !!!!!!!!!!!
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Nora
commented
Way back when, if you wanted to block an address, all you did was type in a key word. Now you have to type in the entire email address. Well, this does not work...it does not save. I keep getting filthy emails that I have never gone to, nor ever would. I try to block, but they address does not save under "block spam." Now what? Go back to the original way of blocking, putting in a key word, e.g., happy, kiss, follow, bounce, etc.
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Stu
commented
How do spammers get our email address? Doesn't our monthly payment include basic protections? Other email services provide it with NO monthly charge.
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Anonymous
commented
What does it take to get the SPAM machinery to work on AOL Gold? I keep typing in e-mail addresses, sending whole blocks of Spam to "Delete", and yet I continually get more by people or groups using the same basic e-mail starters like "newsletter@, or contact@", and for **** I definitely don't want like CBD or something to make my ***** grow, or finding a new girlfriend. Yet these and other junk that I constantly relegate to the trash pile keep piling through. You guys clearly ain't doing your job for paying members.
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Anonymous
commented
STOP BEING A AD SERVIC,,, WE ARE PAYING FOR INTERNET!! AND GIVE US BACK OUR BLOCK UNWANTED MAIL FEATURE YOU SNEAKINGLY TOOK AWAY SO ALL YOUR STINKING HARRASING ADS CAN GET THROUGH EVERYWHERE!!!!!
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Anonymous
commented
I followed all directions the new Gold says to do to block spam email. The problem is that when I click on "Block Unwanted Mail" there is no further filtering. the “Block mail containing specific words and phrases” option does not exist. I see all of the past mail I blocked on the old AOL version, and I can add the new ones, but there is nothing on the page that allows me to "SAVE:" what I type. The spam control is unusable. Please tell me how I can delete the new Gold and reload it. I tried that, but the Gold keeps coming back. I can't uninstall and reinstall it. That means that every problem I have with the Gold (and there are too many to tell you here) still exists. I can't get rid of them if AOL won't let me uninstall and reinstall. I can't uninstall all of it so that I can reinstall a new copy. The Gold AOL STINKS, STINKS, STINKS! The best thing you could do for us is to give us the options of having the NEW GOLD or returning to the previous version, which was totally excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Anonymous
commented
For the first time with the new Gold AOL, I want to block spam. The problem is that I can type in the spam address, but there is no place on the page where I can type to save the list. The previous version allowed me to save. This one does not!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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anonymous
commented
Need a "Save" button on the Blocking Emails tab so we can add new addresses! Thanks!
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Anonymous
commented
It used to be available...and I believe you can bring it back:
For example:
I subscribe to several health info services BUT do not wish to receive dozens of gender-specific emails per week regarding the quality of an erection...
With email blocking by keyword in subject line as AOL had before I could enter "erection" "hard as steel" "*** dust" "******", etcWhat a lot fewer emails to manually delete!! C'mon....we PAY for this.
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Anonymous
commented
206th in your list of admires comments - what does that tell you folks? - thank you OATH