Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Anonymous
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88 comments
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Anonymous
commented
Why am I paying for this garbage
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patrick cipolla
commented
New AOL really sucks
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patrick cipolla
commented
Bring back old mail system...this will cause us to leave AOL after all these years....very frustrating
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Anonymous
commented
As everyone is saying on the Spam Controls, it is Absolutely Ridiculous, that we have to pay for ****** protection. My spam folder is excessively full and I get spam in my New mail folder, so much for Spam Controls. Even more so, if you attempt to read an article/story you are at risk of linking with spammers. With their new way of "Clicking"... NEXT, your chance of hitting spam is high. AOL has shifted their priority to the advertisers, opening the door to the spam. Subscribers should be #1. Are you listening AOL.... I have another account elsewhere not being used, I could easily jump ship. Sincerely, A Long Time Subscriber.....
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CLEOPATRA
commented
WELL I SEE U STILL HAVE "NOT" FIXED THE "SPAM SETTING" NOR WENT BACK TO THE OLD SETTING !!!!!!!!!!!!! I DID SEND U ALL ABOUT 60 SPAM E-MAILS YESTERDAY & WILL KEEP DOING IT TILL U FIX THE PROBLEM !!!!!!!!!!!!!!!!!!!!! AOL,OATH & YAHOO ARE THE MOST WORTHLESS TRASH WE EVER HAD !!!!!!!!!!!!!!!!!!!!!!
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robert raese
commented
I think maybe AOL is selling email addresses.
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Fred
commented
Go back to the old system where you could list "words" or "phrases" that you did not want to receive.
If you have to have just one, how about giving us the ability to just write the part of the address that comes from the left of the "@". My spam list runs 25 units long every day. The part from the left of the "@" is only four different companies, but each entry is different (to the right of the "@". It is impossible to type in all the spam entries.
Better yet is give us a button (on the spam page) that says: "Move all these messages to the spam blocker." -
RayJ
commented
Also, what is with all the spam emails. I never had so many spam emails. I might have two email and twenty five spam. Something should be done about that. We should have better control of spam.
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RayJ
commented
When you offer a topic to be viewed, it would be nice if you could get to the point. I'm not happy with the idea that I have to go to next page, next page, and next page before I finally get to what I was interested in.
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B.L.
commented
I absolutely agree and am incensed at the erosion of features we used to enjoy. Instead we are given useless "Benefits" that are really only designed to hook us into some service and then start charging additional fees for them.
Spam control is a core, basic requirement. Listen to the people you are serving!
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Anonymous
commented
I am getting as much as 100 spam mails on some days and a lot every day. It keeps increasing.
The blocking feature as it is now does not work! There should be a way where we can block each spam mail one at a time when we get them in our spam folder. I am even getting a tremendous amount of spam in my new mail. It this feature is not addressed and resolved, AOL is going to lose lots of customers! -
Lisa R. Morin
commented
I agree, please restore the old spam settings please. Every Single Item of my Emails are going to the Spam Folder. Thanks!
Lisa
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Ben Griffith
commented
Set up the spam folder with a tab at the bottom that says BLOCK. Click on the tab and send it to the address block file. Why is that so difficult. Good grief.
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G
commented
I'll agree with everyone else... we're paying for a service, that the majority are not, and yet we can't regulate e-mail spam, with certain keywords as we've always been able to in the past. Free e-mail through others continues to look more appealing every day.
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Anonymous
commented
It just took me FOUR tries and 6 minutes to freakin log into AOL "Gold" again
so tired of this **** service
after 20+ yrs service ready to leave VERY SOON
Maybe that's what the plan is....to **** off every paying customer bc nothing else makes sense as to why they sabotaged AOL -
Anonymous
commented
Is AOL TRYING to chase away paying customers? Restore the mail controls or do your job and stop the ridiculous influx of spam from "webserve" and "Info".
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Anonymous
commented
I.d like to know exactly why I should continue as a paid subscriber when it seems to be not much more than free AOL// And now I see that you are doing away with the portfolio feature.
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Anonymous
commented
Reinstall the wildcard option for blocking spam! And the rest of the anti-spam email filtering tools you removed! Spam is getting worse and worse and you have taken away the primary tools to block it. I want the E-mail tools returned to what they were when you sold my my subscription otherwise it isn't worth paying for anymore and I'll cancel my paid account.
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Anonymous
commented
Spam volume is escalating and the current SPAM control for blocking addresses is worthless. I get SPAM from HUNDREDS of sources. I need to be able to block by content/word as in previous versions of AOL. Recently, more SPAM started going into the New Mail folder so I'm getting excessive amounts there and hardly any in the SPAM folder. Plus, there is still an excessive amount of screen distortion when I access AOL Gold on my Windows 10 Asus. Expected a bug fix by now.
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Anonymous
commented
I agree with all of them - put the spam setting back to what they used to be - you don't catch any of them anymore - all other services catch them before they get to our e-mail box-- Webservice @ and info@ are they worst - hundreds of them every day - there is no way anyone of us can add all those as a block. Someone who doesn't use AOL mail, had a better idea and broke the whole thing -- since Verizon took over and has decided to make AOL work like a cell phone, everything has gone to ____.