Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
JAMES AND SANDEE PORTENGA
shared this idea
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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JED
commented
Please bring back the generic blocking feature "star-dot-star" so that AOL subscribers can effectively block annoying and highly disruptive e-mails from specific senders, like "renter-44368info@2doymaysse.co.uk" (without the quotes), to stop this annoying garbage from arriving in my in-box. Since October, I now receive hundreds of these e-mails every week. They all begin with "renter-" and ostensibly originate in the UK. Thank you.
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CARL KUZONTKOSKI
commented
Spam mail is a huge problem and the source needs to be blocked by AOL. If I block them, they just use another email address. This is in my opinion, harassment that AOL is doing nothing to protect their customers. I am currently looking for another source for me and my wife after 25 years of being a faithful customer.
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JAMES WEINSTEIN
commented
I get at least 100 spams a day from uk
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Charles Kiederer
commented
You need to do a better job. I'm getting 100s a day. You put them in the Spam folder, so you know what they are. Putting them into the blocking list is useless, since the addresses keep changing. Since you know what they are, just block and delete them. I don't want to see them and I don't want to have to deal with them!!!!
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Eric Shane
commented
aol is a joke anymore and is corrupt
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PHILIP W SOULE
commented
I am receiving more than 50 spam-type emails per day. Most are with a .uk address. There are too many to put on the block list. They change numbers every day, but most end with .uk. As a long time AOL customer I am disappointed AOL is not handling the existing spam situation as well as they have done so in the past. Please listen to your members that need help. Thank you.
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JEAN SALGER
commented
ok... will try it here... for the past few weeks i have been simply covered up in spam/fake email. i click on the 'add to block list' and nothing is happening. every day its the same thing over and over and over. how can i block and stop this barrage????
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ROBERT RAESE
commented
Yeah,used to be forty spams,then sixty,now eighty to over ninety spams a day mostly "renter...".And of course AOL offers a control for a fee.It was probably AOL that sold email addresses to the dark web in the first place.
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jecsic
commented
Why do we have so much spam making it through to our email? Even though it ends up in the spam folder, many of these are coming from the same source so I don't understand why you can't block them. Why are we paying for a product with all this spam and pathetic political bias?
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Eric Plow
commented
Is there any way you can add a feature in your spam control that would allow me to enter "renter-info@" since I get dozens of emails daily since they regularly change the info after the @ sign? I have to go through dozens of spam emails daily to look for non-spam items, and it would be nice if I could reject outright any emails from "renter-info@....." They really clog up my spam folder.
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Marlene Betz
commented
There is no way anyone can cancel the spam accounts. And you sure can't keep up with them
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DAVID KETTELL
commented
Sick and tired of spam if you refuse to stop it i am dumping you.
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GREG PIEPEL
commented
I have had an AOL account and email since the late 1980's. The spam filtering has been excellent for decades until two weeks ago. Now 10-15 CLEARLY spam emails a day show up in my inbox (whereas previously there would be only 1 or 2. This indicates that something changed about 2-3 weeks ago (today is 10/27/2022) with the AOL spam filtering algorithm such that it is not working nearly as well as it used to work. Please fix this, as I pay for AOL for two main reasons, one of which is its previous excellent spam filtering.
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Mark Guisti
commented
When are YOU GOING TO BLOCK all spam mails from 117932760@addtocartnowand 8132111@offer? I received another 54 in 3 hours
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Fran West
commented
It used to be that we could add addresses of the people sending us SPAM. That got taken away but was restored. When it was restored, we no longer had a "save" button on the page to add addresses. You can type the address on the SPAM page but it doesn't block the messages any longer.
NOW, you are given the option to identify valid emails on whether they are "safe" or not. That doesn't help the problem since I won't open the SPAM emails FOR ANY REASON to say whether or not they are "safe"
I've complained numerous times but this is never fixed. I want a "save" button on the Block Email page so I can add these offensive email addresses from every coming to my email SPAM folder. In other words, I don't want to even see these lewd SPAM messages. And, by your inaction, it is getting worse.
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Mark Guisti
commented
When are YOU GOING TO BLOCK all spam mails from 117932760@addtocartnowand 8132111@offer? I received another 146 in 5 hours
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Linda Brown
commented
i have spoken to at least 10 tech support people; Alex, on 10/17/22 is the first one who has told me I have reached the 1,000 e-addresses sent to BLOCK Sender, e.g., SPAM. 1) Why have others wasted my time? 2) Why does AOL have a limit? 3) What is AOL doing to stop SPAM in the first place. 4) Why are 5-10 SPAM e-mails getting into my Inbox in the first place?
Will you tell me AOL is not improving its service, service for all customers and long-tiime customers like me?
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ELIZABETH FOUTS
commented
Why oh why am I getting dozens of Spam. I used to get one or two, now its dozens. Thanks for blocking. Can something done before they ever get to my email?
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Mark Guisti
commented
how soon on aol blocking all from 1793260@addtocartnow emails i get every few minutes, every day, all day?
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Mark Guisti
commented
when are YOU going to block 117932760@addtocartnow? I get over 200 emails a day from them every day, all day. It is common problem with other aol users. when are You going to update the block folder to include *.* wildcard?