Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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Eric Shane commented
aol has been sold now on several occasions and now is simply a tool for censoring political speech. today several articles cant be commented on the third article is not allowing comments to be flagged as rule violations and is only allowing pro Biden speech. I am reporting aol to the FCC and others
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LINDA KORHONEN commented
I'm one who is also getting tired of the spam. I tried to list one sender "UnknownSender@UnknownDomain" and only get a message that it's not valid. Well, if it's not valid why am I getting this all the time. Don't put through to my email if it's not valid!!!!
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Eric Shane commented
Ive had AOL since the 90;s and its never been so bad and poorly run as it is today!
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Michele Miller commented
My idea?? How about getting REAL help and NOT some tech person that thinks they know it all. I have been an AOL subscriber since the '90's. In the last 2-3 years, I have had to call tech support, at least once a month. I have had people attempt to help, try to help and others...just hang up in my face. And this, you call, "customer support"!? FIRST ISSUE (and longest running) I have had an AOL "bug" that NO ONE seems to be able to figure out. Techs have been remoting in, actually seen it "pop up" and the only thing they come up with is to uninstall desktop gold and re-install. That works for about 1-2 weeks. AARRGGHH!!!! NEXT ISSUE, Lately, when I log in, I keep getting "Not responding". so what should take 5-10 minutes on the computer, takes over an hour. I'm old, but my time IS valuable. THIRD ISSUE AND most "disgusting". My email address is under initials, therefore, obviously scam/spam mail MIST think I'm a man....so I get disgusting, vulgar, and vile emails ALL THE TIME, trying to "A" sell me Foreign Woman, "B" cure my erectile dysfunction, or "C" MAKE MY ***** HARD!!!!! There are more......FOREVER, these have been going to my SPAM, and I delete the whole page (NEVER, NEVER OPENING). Well now, they are leaking into my inbox and this is TOTALLY UNACCEPTABLE!!!!! RANT OVER.....but NOW, isn't there someone, somewhere, somehow that can fix some of these issues OR at least show this old, NOT tech savvy woman what to do. Hopefully, you wouldn't want YOUR sister, mother, or grandmother subjected to any of this. I am a long time, loyal AOL supporter. PLEASE HELP!!!! I've got it off my chest....HOPE someone reads this!
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STEVEN HARRIS commented
How do you block mail from a unknown sender when their address does not show up in header
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LEE CHAFFIN commented
I have AOL desktop for over 20 years and the spam controls allowed blocking of email addresses using a wild card character (*). Now it does not and you online chat techs tell me AOL desktop doesn't do this anymore. I have version 11.0.3605
Why did you disable this function which is very helpful ?
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a cee commented
AS YOU CAN SEES THIS ****** SPAM MESS STILL COMES THRU TO ME EMAIL EVEN WITH THIS SO CALLED "CONTACTS ONLY" FEATURE ON WHAT ARE YOUS DOING WRONG?????????
SEES THE SCREENSHOT!!!!!
YOUS HAVE TO DO BETTER!!!! WAKE UP I AM PAYING, PAYING YOUS TO USE THIS SOFTWARE I SHOULD NOT BE HAVING TO TELL YOUS ABOUT THIS OVER AND OVER AGAIN !!!!!
ADD THE RANDOM NUMBER CODE SYSTEM TO AOL MAIL FOR SENDING MUST ENTER A RANDOM THREE NUMBER FOR THERE EMAILS TO COME THRU TO AOL, MEOW EVEN A 5 YR OLD COULD IMPLEMENT THIS INTO YOUR SYSTEMS, TO STOP THIS **** FROM COMING THRU WHY CAN'T YOUS?????????????AND DON'T BLOW ME OFF BY TELLING ME TO CONTACT SUPPORT !
THEY GOT NOTHING TO DO WITH YOUR CRAPPING OUT DATED EMAIL SYSTEM! 🙄
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DANIEL TERRY commented
Fix the spam problem While away for 4 days, I received over 506 Spam emails your system cannot block all of these. Please fix before I go to another browser. I've been an aol member for over 24 years, but not for much longer.
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DANIEL TERRY commented
Fix the spam problem While away for 4 days, I received over 506 Spam emails your system cannot block all of these. Please fix before I go to another browser. I've been an aol member for over 24 years, but not for much longer.
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Theda Gallegos commented
Where do we put the real spam? And when is it picked up? I have tried to unsubscribe to email sites and they ignore me!
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FRANK PAYNE commented
SPAM -- HERE ARE SOME MAIN - A FEW - SPAM SENDERS
I will furnish the way their spam emails start, but as you know they use varied names after their primary opening name
A@
Admin@
newsletter@
contact @
These are by no means the only heavy and continued senders of SPAM, but so many of the spam emails start with the above.
Had over 150 today and you did a good job of getting them into the SPAM Folder. However, I am still having to constantly go in and delete them.
I am others have repeatedly asked that you - AOL - block all items coming from these and other names that are ruining AOL customers online activity
AOL - you owe to your paying users an update telling what you are doing to stop this. Have stated previously as today just stop all these emails from the known senders. Block them or fix your system to automatically REJECT and RETURN the emails to the senders-- BOMB THEIR SYSTEM!!! DO NOT LET THESE EMAILS HIT YOUR CUSTOMERS ACCOUNTS
I know you see all the users asking for help and it is time you do what is necessary to stop these or go after them legally. I know many of your users - almost everyone would gladly agree to furnish evidence of what is harassment of your users.
AOL - LET USERS KNOW SOMETHING - DO SOMETHING TO HELP!!! . -
FRANK PAYNE commented
How many unhappy users does it take before AOL does something about the SPAM. By saying does something I MEAN --- STOP IT FROM HITTING MY EMAIL ACCOUNT!!! I am tired of constantly having to delete all this.
AOL - YOU KNOW THE DOMAINS WHERE THE MAJORITY OF THIS SPAM IS COMING FROM --
BLOCK THOSE DOMAINS SO THEIR SPAM DOES NOT HIT OUR ACCOUNTS!!!!
Today I get many spam emails starting - newsletter or just with the letter A
AOL - PLEASE TAKE CARE OF YOUR USERS!!!
LOOK AT ALL THE COMMENTS ABOUT THE SPAM PROBLEM AND IT IS GETTING WORSE!!! -
FRANK PAYNE commented
Spam is ruining AOL -- sure I can delete it but now getting over 100 spam emails daily and tired of dealing with these
AOL - YOU CAN STOP THESE. When spam hits you can fix your system to immediately return the spam to the sender - bomb them with their own spam.
Common names of spam I see daily start with certain things, and I realize the address after that common start varies and the sender can change them
BUT if you simply start blocking the emails that just start with the common letters or names the spammers use you can mess them up
Here are common starts - you know them - stop all emails starting with---
Contact - A - newsletter - just these three starts are used on a majority of spam I get daily.
AOL - it has gotten so much worse despite using the various methods your people told me to use - you need to STOP these or at least try by automatically returning to sender the spam staring as mentioned above and other common spam starting words or letters!!!! -
FRANK PAYNE commented
Spam is ruining AOL -- sure I can delete it but now getting over 100 spam emails daily and tired of dealing with these
AOL - YOU CAN STOP THESE. When spam hits you can fix your system to immediately retirn the spam to the sender - bomb them with their own spam.
Common names of spam I see daily start with certain things, and I realize the address after that common start varies and the sender can change them
BUT if you simply start blocking the emails that just start with the common letters or names the spammers use you can mess them up
Here are common starts - you know them - stop all emails starting with---
Contact - A - newsletter - just these three starts are used on a majority of spam I get daily.
AOL - it has gotten so much worse despite using the various methods your people told me to use - you need to STOP these or at least try by automatically returning to sender the spam staring as mentioned above and other common spam starting words or letters!!!! -
DANIEL TERRY commented
Same here
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DANIEL TERRY commented
Do something about all the SPAM! I'm getting over 100 pieces of SPAM everyday. Using the blocking feature on email doesn't help. sometimes the same ad comes from several different addresses. I've been with AOL since 1998 and never had this happen before.
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SAMEH TWAL commented
Why am I still repeatedly getting emails from spam/scam addresses that I already have blocked in my "block mail Box containing receiving block emails do somethings about please I am really tired repeating blocking I have 526 spams emails in the blocking box not deleted
Sameh Twal -
SAMEH TWAL commented
Why am I still repeatedly getting emails from spam/scam addresses that I already have blocked in my "block mail Box containing receiving block emails do somethings about please I am really tired repeating blocking
Sameh Twal -
GERALD GIANNAMORE commented
How about AOL increasing their security so that I don't receive up to a 100 Spams a day in my Spam folder. AOL security suck !. I have better security with my Virus software and if it was used by AOL I would not have to waste time reviewing each Spam to ensure that a valid E-mail was not put in the Spam folder. As soon as I delete a batch another batch is dropped into the Spam folder. This goes on all day, seven days a week at all hours. I have had AOL since 2003 and this was never a problem in the past. Stop sending these annoying Spams, courtesy of AOL faulty security !!!!!!
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TERRY FARLEY commented
I also get mucho spam that I have tried to block but it does no good and they keep coming. Also my emails take time to open and I often time out trying to open a favorite. I have switched all my favorites to explorer as I get much faster responses using explorer.