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Restore the old spam settings. Now we only have one setting.

First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • servicestinks commented  ·   ·  Report

    Looking for a way to make it more efficient for you customers.

  • servicestinks commented  ·   ·  Report

    I receive 30 to 50 emails in spam each day. Having to block them individually takes a lot of time. Over the last few weeks, I have used up half of the 1,000 to allocate to blocked email. There has to be a more efficient way to handle these emails. Most of them come from Admin@....... Unfortunately there is an infinite combination of the possible domain identities. Can you work out a way for us to highlight a group of these message and send them to the block list as group? Or can you just head them off from even coming to our inbox/spam box, perhaps allowing us to save any we might find we do not want to be blocked.

  • servicestinks commented  ·   ·  Report

    In less than a day, I receive more than30 spam emails every day. Most begin with the address "Admin@......." There are nearly an infinite number of combinations of domain names they can use. Each has to be sent to the block list individually. That takes a lot of time. Plus, in doing this I have nearly used up half of the capacity of the block list - 1,000 addresses. Isn't there a way to make this process easier and quicker? For example, blocking a number of the addresses and sending them to the block list all at once or designating any email address that begins with Admin with a interim list giving a chance to select out any that you don't want to go the block list? If something like this already is in place, please let me know.

  • servicestinks commented  ·   ·  Report

    It appears that it is impossible to block an email from Unkownsender@unknowndomain. Why? Can you make it happen?

  • servicestinks commented  ·   ·  Report

    We get mail from UnknownSender@UnknownDomain. Blocking it does not work. Seems like AOL should have the smarts to deny this mail to even propagate within AOL???

  • BOB KRAMPETZ commented  ·   ·  Report

    Make it easier to add Blocking.
    a) allow "*" for ANY ID at a given site name
    b) allow an option to add to BLOCK via right click on SPAM email

    Fix the Miss-direction of SPAM emails into 'inbox'
    Fix the Miss-direction of contacts-emails into SPAM

  • ROBERT REEDER commented  ·   ·  Report

    over 250 spams on one account and 75+ on my other account. Gotten really bad. AOL hire people to control these out of the blue spammers.

  • servicestinks commented  ·   ·  Report

    I have noticed that when blocking certain email addresses and presumably sending them to the list of blocked emails addresses, they are not there. I have tried one address several time by right clicking on the address, sending it to the blocked list and then checking the list and it is not there.

  • VINCENT SILVA commented  ·   ·  Report

    Block list should be able to block DOT anything not just DOT com and Dot net. I get alot of spam with Dot digital and Dot live. This is a problem because sometimes you put valid mail into the Spam Folder and when there is 45 messages in the Spam Folder I sometime miss valid mail.

  • THOMAS MCPHERRON commented  ·   ·  Report

    I receive 50 or so Spam items every day. Most are day after day. Deleting once should be enough. Stop allowing this!

  • NEOLA LARSEN commented  ·   ·  Report

    Kindly increase the number of block emails on the Block List

  • Kenneth Fisher commented  ·   ·  Report

    If I add an in coming mail to the senders block, WHY AM I STILL GETTING AN OVERABUNDANCE email from them????????

  • White Lotus commented  ·   ·  Report

    can you please block these domains? I receive hundreds of spam emails from them each week.

  • SHELIA BUNTON commented  ·   ·  Report

    There should be a program to recognize frequent SPAM partial addresses. I have over 400 emails with Admin@, admin@, newsletter@, contact@, or unknownsender@ in my blocked email box. The program can also block emails starting with a name/number@. In 3 weeks I have blocked 600 SPAM emails and STILL receive 50-75 every day. If you cannot correct this up the number to 3-4000 as I will reach 1000 in a few days.
    Thanks.

  • JIM SCRANTON commented  ·   ·  Report

    More spam filters need to be added to AOL Gold, especially if I am going to pay for AOL. At one time I could indicate what words to reject. I am sick of getting sexually inappropriate spam in my spam folder. I am constantly getting lots of spam in my spam folder that I should not even be getting altogether.

  • RONALD K GRESS commented  ·   ·  Report

    This is a real problem for you customers and would be recognized as a great improvement. Viewed as a positive step to improving aol customer support. We note that AOL has not responded to any of the complaints about getting hundreds of spam emails to be blocked. The current method simply would take hours each day to move spam addresses to Blocked addresses. AOL can make big points by improving this process.

  • RONALD K GRESS commented  ·   ·  Report

    AOL's procedure for blocking an unwanted email address is why to time consuming. Because many of us are getting over a hundred spam emails a day, it is impossible to even attempt to handle them individually with that process. Surely, AOL could come up with an easier way to block those emails. AOL gets these complaints and does nothing. That is why service stinks at aol.

  • Fran West commented  ·   ·  Report

    I keep getting these lewd Spams. I've added the addresses of the offending senders to my block list...which used to work...and I am just getting increased lewd mesages. Why doesn't this work any longer? I want to block these senders and their lewd messages.

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