Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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RONALD K GRESS commented
AOL, you get the message load and clear. We do not like spam and would like an effective way to block it so we do not keep receiving it.
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RONALD K GRESS commented
Is AOL getting the message, does it just not care or does it make money allowing hundreds of spam messages come to our spam accounts every day?
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RONALD K GRESS commented
This is a great Idea. When you are currently getting hundreds of spam emails a day, it would take forever to individually enter the addresses to be blocked.
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Theda Gallegos commented
I have placed 283 emails in spam and they are still sitting their, AOL has done nothing about it and many are threats. We are the customer and we should decide what mail is SPAM, not AOL. The Post Office does not decide what mail is SPAM, and neither should AOL. Also why do I have to sign in again when I am already on AOL Desktop???
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Jerry Longden commented
ALL AOL PROGRAMS, especially AOL GOLD should automatically BLOCK SPAM address or at least have the option to do so. Any and ALL deleted SPAM addresses should AUTOMATICALLY BE sent and ADDED to the AOL "Block Unwanted Mail" list. Probably the reason it isn't already is AOL is partly corrupt and in paid cahoots with certain SPAMMERS and/or AOL Programmers either don't know how to set that up or have been instructed not to by AOL Veeps. Either way, it's idiotic and antiquated and renders inept, impotent and poor service for which AOL now has a global reputation.
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Jerry Longden commented
ALL AOL PROGRAMS, especially AOL GOLD should automatically BLOCK SPAM address or at least have the option to do so. Any and ALL deleted SPAM addresses should AUTOMATICALLY BE sent and ADDED to the AOL "Block Unwanted Mail" list. Probably the reason it isn't already is AOL is partly corrupt and in paid cahoots with certain SPAMMERS and/or AOL Programmers either don't know how to set that up or have been instructed not to by AOL Veeps. Either way, it's idiotic and antiquated and renders inept, impotent and poor service for which AOL now has a global reputation.
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DANIEL TERRY commented
You haven't fixed the SPAM issue. I'm still getting close to 200 Spam emails every day. Nothing is being blocked. I tried to block them, but ie doesn't help. They are reported as SPAM several times a day. PLease fix this.
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Dingleberries umduh,er, ohhhhh commented
REMOVE THE SPAM FILE and DELETE all mails not from any address book sources. Don't keep accumulating these CROOKS, BASTARDS, Criminal thieves from Europe Russia china, etc. Just delete them. Period!
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RONALD K GRESS commented
Get hundreds of spam emails a day. Many AOL identifies as scams. Each of these must be individually entered into blocked email. That makes in impossible to deal with as it would take most of the day to individually process these one at a time. Figure out how to highlight the group of spam messages and place them in blocked email. Now that would be a great service to your customers.
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Fran West commented
Can't stand email from regular senders of mine who are tagged with the "Safe/Not Safe" tag. Why? I already know they are safe and the rest is NONE OF AOL'S BUSINESS. I'd much rather have the ability to add email addresses in my Spam folder that are offensive so that they will be blocked than this nonsense.
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RONALD K GRESS commented
This email address does not have a functioning. I am getting dozens of these in my spam folder and I cannot unsubscribe them . I get a not from AOL at the top of the mail that if I want them to click on "Not Spam." The implication is that AOL will stop sending them if I do not click on "not spam." but it is not happening and I cannot unsubscribe them.
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RONALD K GRESS commented
This email address does not have a functioning. I am getting dozens of these in my spam folder and I cannot unsubscribe them . I get a not from AOL at the top of the mail that if I want them to click on "Not Spam." The implication is that AOL will stop sending them if I do not click on "not spam." but it is not happening and I cannot unsubscribe them. I have ask aol to not send emails that do not have a working unsubscribe feature, but no action has been taken by AOL
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RONALD K GRESS commented
This email address does not have a functioning. I am getting dozens of these in my spam folder and I cannot unsubscribe them . I get a not from AOL at the top of the mail that if I want them to click on "Not Spam." The implication is that AOL will stop sending them if I do not click on "not spam." but it is not happening and I cannot unsubscribe them.
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Ruth Sanchez commented
I rec. numerous emails every day - I have added them to the "block" list and many are going into the spam folder. The problem is these emails all start with the addresses - news@ , or administration@, or good@ - why do I have to delete from spam then delete permanently from the delete file ?? Why can't you block all email coming from what I have identified as these are ALL SPAM and have pornographic info as part of the subject line info. If I can block entire area codes using a "block" unit for my telephone - why can't you block all emails which are sent from news@, or Administration@, or good@. I'm tired of having to delete all these every single day not once but twice and they still keep coming. I have been a customer for over 30 + years. Please fix this, it is obvious that I'm not alone with this problem.
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Tom Morookian commented
Seems stupid? Does AOL ever do anything about any issue posted? It says "reviewed" but never here's the fix.
The inability to block spam and the supposed "auto delete" when I mark something as spam don't work. I have filled up the option in settings to block email (1,000) of them so I still get 50 to 100 new ones every day.
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Tom Morookian commented
Same issue
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Harold Wingler commented
When "Mail From Contacts Only" is "ON", why couldn't this apply to the Spam box also?? That would get rid of all the **** and ladies seeking conversation and dates !!!
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KERRY WRIGHT commented
I receive many junk emails with the local part like Renter-250835info or Renter-250806info with ever changing domain names. These emails should be totally blocked.
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JAMES WEINSTEIN commented
why are some of my websites now marked as spam I called Overstock.com and they said it was now marked as spam cannot receive any emails from them can you fix this
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DOUGLAS TOMLINSON commented
90% of my spam comes from 2 domains with constantly changing name before the @. It would really help if I could block the entire domain, e.g., enter *@baddomain