Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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Lynn Miller commented
SPAM has exploded in my spam folder and obvious NOT REAL ENTITIES
LET US BLOCK THESE INDIVIDUALLY easily.
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RONALD FLORA commented
I have already received about 30 spam emails, and it isn't even 11 a.m. yet. Each email is a different address, so I can't block them. Are you going to do anything???
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Tom commented
Spam filter needs to be able to block complete domains. I am getting 20 to 30 pieces of spam daily from a german domain .de I do not get real mail from anybody at this domain. The url is so long it would take me an hour to type into block sites plus they are always different.
I have been with AOL since 1999...I may cancel. -
Anonymous commented
This should be simple, it was for many years in 9.8 and earlier. Why don't we have the name blocking back, as promised over a year ago? Just having e-mail address blocking is not enough. There is too much Spambot activity right now as well! Please listen and help us. I've been with AOL since 1996, so I know the history.
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Anonymous commented
i have received over 150 yes one hundred and fifty spams in 7 days and it keeps coming everyday all day and ive done everything A O L suggest evedn e-mailed every one to get them to stop A O L DOESNT DO ANYTHING DOESNT CARE AND TELLS YOU THEY ARE WORKING ON IT. thats plain bullshyt im going to be turning in my 25 yr pin soon im sick of a o l
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RONALD FLORA commented
Most of what I receive is different email addresses. No 2 are the same. How do you address that?
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Anonymous commented
i get 30 to 40 spams everyday on only one of my screen names (not the master) i have tried blocking certain words on the add at bottom there are 2 options to UNSUBSCRIBE why 2 i dont know! i have even used the option if you continue to receive them click here which is suppose to send a direct e-mail but still coming A O L stinks its just another push to get me to cut the cord after over 25 years! A O L lost a ton of customers when they switched to GOLD and will continue into oblivon
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SANDY PUMMER commented
Please fix the spam avalanche that has just started up again. Tons of nonsense letters@ wherever they want keep piling into our mail boxes. AOL should be able to filter these out automatically and not let them through. Give us back our email controls. You took away the option for getting email only from those in our address book...that alone would end the deluge of nonsense. What we have now is total chaos.
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RONALD FLORA commented
And nothing else gets done. Do you have any solutions? Tech Support is no help.
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Anonymous commented
everyday now i get 40 50 60 70 spams i click to UNSUBSCRIBE to everyone of them EVERY DAY but thjey c onmtinue coming i am ready to kickj stinking A O L out theyy screwed thius onc e great system and now do absolutely nothing to keep the few people they have left. ive tried all A O L stupid no affects on stopping all these spams THERE SHOULD BE AN OPTION TO REFUSE ALL SPAM
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David commented
I am a 79 yr old male - On the Mailbox page, I don't need the constant flow of women's underwear, women's dresses, women's stuff. I can't make it sstop or change.
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Lynn Miller commented
Can no longer put unwanted spam names in my keep spam folder for a long time. There should be a button in the spam folder to AUTOMATICALLY BLOCK THE EMAIL FOREVER.
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Anonymous commented
would like a way to block an the top level of a domain. recently there is a domain that started showing up in my SPAM folder that I can block individually but I'd like to be able to block the top level of the domain. I've posted this idea before but it doesn't show up in the IDEAS area so I'm re-posting.
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Anonymous commented
I have been getting large numbers of e-mails that are put into my SPAM folder but I have been unable to add this e-mail to block it from ever showing up. The site is "office@berly.net" without the quotes. I have tried numerous times to add this address so that all future messages would be blocked but I don't know how to do this. Hope you can help me because I am tired of seeing "office@berly.net" in my SPAM folder. Sometimes I get 15 or 20 msgs from that address. Please tell me how to do this. Thanks.
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Anonymous commented
I can't find any button to press anywhere. Usually there's a box to point and click, at least there was in the old days? What happened? I'm starting to get more spam again.
I'm doing all the right things, but this is WRONG!
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Anonymous commented
You promised us to add back the 2nd section of Spam Controls (blocking by name) a year ago, but i don't see it on my screen! Also, there is NO button or section to press to add my spam control items at all. Then, I'm not sure that they even GET ADDED! YOUR PROMISES ARE A JOKE! AOL is the laughing stock of the internet world these days, and I've been a member for 24 years!
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PAT CIPOLLA commented
BRING BACK OLD AOL SYSTEM...WORKED MUCH BETTER THA THIS ****
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Anonymous commented
Again - please put Spam back like it was - so I can open links. At the very least, if I say it is not spam, move it to New Mail, not Old Mail. I am not longer able to unsubscribe from Spam mailings without moving them or read the articles to see if it is something I want to keep getting. Your change has really complicated things.
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bob bobisbob010@aol.com commented
i use 1 screen name to read stories on the a o l home page where you have to click next page to continue reading i found you will get tons of SPAM on only that screen name, i will never never click on another story that i have to advance to the next page everyday i get at least 20 spams ONLY in that one screen namethe spam controls dont work they keep coming!!!!!!!!!
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Anonymous commented
Bring back the old handling of SPAM! I can no longer unsubscribe or read something before I decide because you disabled the links. If I move them out of SPAM they go to 'old' and can be hard to find. You are helping the people sending SPAM!