Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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servicestinks commented
We get a lot of email that we do not want and have it diverted to different email folder. These emails have a specific set of characters before the domain name. The domain names change with each email to get passed attempts to block the mail. So we use these specific characters to divert the mail to a bad email folder. However we have few emails that start with the same specific set of characters that we want to receive. These are added to the address book, but are caught up in the effort to move the large number of those we do not want and are also placed into the bad email folder. This could be corrected if the order of processing incoming email. First check if the email is in the address book and move it into the inbox. Then if it is not in the address book, then move it to spam or the bad email folder.
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michael elder commented
tooo bad it don't work as it says use to be able to type in part of the senders name and would never see it again aol just can't leave dodo alone
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Marshall Lewis commented
Spammers recognize that their domains can be blocked, so they constantly change domains to spam. Allow blocking of the left side of the @
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michael elder commented
.
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michael elder commented
you constantly tell me to join free trial for blocking unwanted junk mail when you already have that program in spam folder you need to get a program that actually works i still get spam maili from senders that i have put into that useless program. the old aol had it,and it worked to bad gold doesn't have tha same old program how about me blocking you as a sender?
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a cee commented
As i mentioned thousand times you have to block all names in the email and you have to do the word person has to do a verification code to prove that they're not BOT!!!! when they're sending an email to someone on AOL
Every time I look in the spam folder for my deleted mail there are 1,000 2,000 3,000 emails and all of those are automated email sent out by Bots and it's very annoying very frustrating when I have to Cipher through that BS to find my stuff of something I might have missed something that's important that someone's letting me know and it gets shoved over into that mess and so I'm ciphering through thousands of freaking emails in this so-called spam folder
As you can see from this screenshot these are computer-generated emails that keep flooding my MAIL BOX and is very very frustrated and very inconvenient that I have to pay for a service and I have to keep going through this I'm paying you a Monthly prescription fee and yet I have to keep getting all this trash coming to my email because you are refused to do anything logical about it
Wake up and stop sleeping behind the wheel and do something about this **** that keeps coming through me email address
As you can see from the screenshot they just keep changing the domain name you block domains but they keep changing the domain name the only way you're going to resolve this is to do a bear fiction 3 digit code for people sending mail to AOL it's the only thing that's going to work
ALL THE SO CALLED SPAM FILTERS YOUS HAVE, JUST DONT WORK WHEN THEY ARE CHANGING THE DOMAIN NAMES WHILE SENDING THIS **** OVER AND OVER AGAIN
AND THIS **** INTERFERES WITH EMAILS THAT I NEEDS TO SEES AND YET I HAVE TO SLOW UP ME DAY GOING THRU ALL, ALL THIS BS TO FIND ME IMPORTANT STUFF 🙄NOT COMPLETED · Product Support (Admin, AOL) responded
Hey,Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more:
https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-goldSincerely,
TO YOUR RESPONDS: BLAH BLAH BLAH
HOW MANY TIMES MUCH I SAY NONE OF THAT WORKS WHEN THEY ALWAYS CHANGE DOMAIN NAMES WITHIN SECONDS OF MAKING ANOTHER ONE 🙄
SOME ONE WOULD BE ADDING NAMES ALL, YEAR LONG AS THEY KEEP MAKING NEW NAMES
LOOK AT THE SAMPLE OF EMAILS I GETS DAILY
1000 per day at times 🙄
Today renter-info@zBlZg-amiuutrintrontan.com *
~ Mon Dec 19 renter-info@Z8Am1-navigybaytisino.com *
~ Mon Dec 19 renter-info@ZlXqo-soryrblintation.com * ~
Mon Dec 19 renter-info@yRnoW-soryrblintation.com *
~ 3:41 PM renter-info@Yjzzl-soryrblintation.com
~ Yesterday renter-info@Y4dcx-soryrblintation.com *
~ Tue Dec 20 renter-info@XmBTF-soryrblintation.com * ~
Yesterday renter-info@x76Lp-amiuutrintrontan.com * ~
Tue Dec 20 renter-info@X680Y-amiuutrintrontan.com * ~
Mon Dec 19 renter-info@WWpYD-ninstressminatrol.com * ~
2:03 PM renter-info@wP5gW-soryrblintation.com * @j
Mon Dec 19 renter-info@wM31Q-ninstressminatro1.com * ~
Mon Dec 19 renter-info@WCnY9-kyleschmitzphotography.com * ~
Mon Dec 19 renter-info@W2jV4-navigybaytisino.com *
~ Mon Dec 19 renter-info@vqwDo-soryrblintation.com * ~
Tue Dec 20 renter-info@VOujq-soryrblintation.com * @j
Mon Dec 19 renter-info@VNEFj-ninstressminatrol.com * ~
Yesterday renter-info@VmPlk-amiuutrintrontan.com * ~
10:41 AM renter-info@vLOjk-navigybaytisino.com * ~
Tue Dec 20 renter-info@vdlOg-amiuutrintrontan.com * ~
Tue Dec 20 renter-info@Uzb41-soryrblintation.com * ~
10:49 AM renter-info@uGVYl-amiuutrintrontan.com * ~
8:20 AM renter-info@uFhPn-navigybaytisino.com * ~
Tue Dec 20 renter-info@UE9pB-navigybaytisino.com * ~
Mon Dec 19 renter-info@UB3dv-ky1eschmitzphotography.co
renter-info@zBlZg-amiuutrintrontan.com * ~ Mon Dec 19 renter-info@Z8Am1-navigybaytisino.com * ~ Mon Dec 19 renter-info@ZlXqo-soryrblintation.com * ~ Mon Dec 19 renter-info@yRnoW-soryrblintation.com * ~ 3:41 PM renter-info@Yjzzl-soryrblintation.com
~ Yesterday renter-info@Y4dcx-soryrblintation.com * ~ Tue Dec 20 renter-info@XmBTF-soryrblintation.com * ~ Yesterday renter-info@x76Lp-amiuutrintrontan.com * ~ Tue Dec 20 renter-info@X680Y-amiuutrintrontan.com * ~ Mon Dec 19 renter-info@WWpYD-ninstressminatrol.com * ~ 2:03 PM renter-info@wP5gW-soryrblintation.com * @j Mon Dec 19 renter-info@wM31Q-ninstressminatro1.com * ~ Mon Dec 19 renter-info@WCnY9-kyleschmitzphotography.com * ~ Mon Dec 19 renter-info@W2jV4-navigybaytisino.com * ~ Mon Dec 19 renter-info@vqwDo-soryrblintation.com * ~ Tue Dec 20 renter-info@VOujq-soryrblintation.com * @j Mon Dec 19 renter-info@VNEFj-ninstressminatrol.com * ~ Yesterday renter-info@VmPlk-amiuutrintrontan.com * ~ 10:41 AM renter-info@vLOjk-navigybaytisino.com * ~ Tue Dec 20 renter-info@vdlOg-amiuutrintrontan.com * ~ Tue Dec 20 renter-info@Uzb41-soryrblintation.com * ~ 10:49 AM renter-info@uGVYl-amiuutrintrontan.com * ~ 8:20 AM renter-info@uFhPn-navigybaytisino.com * ~ Tu -
BARBARA BRUNELL commented
As a senior woman, all of the spam emails directed to helping men have better sex is disgusting! I also have comcast.com email and never receive these types of spam.
Also get hundreds of "attempted to reach you" messages. Surely AOL can prevent these emails.
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ANN TURCHIOE commented
Is it possible for SPAM mail to be deleted and not able to get the same spam the next day? The address (@) changes, but the email still get through. I get over 100 of these spam mails everyday!
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DANIEL TERRY commented
The number of spam emails is intolerable! please give us wild card blocking before I leave AOL after over 24 years!
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JIMMY VAZQUEZ commented
I have almost 4000 spam emails in my spam folders. Its a serious enough nuisance to cause me to cancel my Gold account and move to Gmail.
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LES KONOPKA commented
it's always from zoqloq.com or co.uk constantly
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LES KONOPKA commented
zoqloq.com
co.uk
Aol will allow you to block only 3 it should be at least 5
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LES KONOPKA commented
The amount of spam going into my spam folder is getting out of control, almost 100 pieces a day ....ive never been spammed so heavy in my Life. after 23 years i am honestly considering closing this email account and going to G-mail . please get a handle on it do not deliver spam to my spam folder JUST DELETE IT
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ALLAN HEILBRUNN commented
Allow wild card blocking. I get rons of spam from admin@ and a@ plus a few others. Allow me to block admin@*.*
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Maguire Evonne commented
Why do I have tons of spam in the spam folder when I am paying for a mail service? Seems the fees should at least offer skilled programming who know how to restrict spam coming from the same configuration of mail addresses.
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ROBERT RAESE commented
I'm up to over 160 spams a day and wouldn't you know AOL keeps trying to sell some kind of spam eliminator for ten bucks a month.This is a tactic organized crime uses.
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BILL FALLS commented
Blocking spam is very poor with AOL
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Moe LEVIN commented
Provide an email option under "Block Senders" to allow blocking of an entire domain. Most junk/phishing emails come from sites that generate temporary email names: *@somesite.*** would eliminate a lot of junk.
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a cee commented
I must have written over a thousand letters concerning spam and BOTS
And whatever things you guys try to do it just doesn't at work I giving you some bright ideas and happy ideas and you just ignore them and you keep doing the same thing only in the end to get the same complaints and results from people
AOL has to go to an automated thing where it emails the user back and ask them they are just the three digit code for their mail to continue to go through EarthLink has done it already you guys can do it too
What is the freaking problem all this stuff that you have does not work this stuff is computer-generated and it just keeps coming through the only way that's going to stop it is for you all to do the automated thing to wear nothing comes through unless the user enters the three digit code in order for them mail to go through you know it's like the image test to prove that they're not a BOT all the money that people are paying you to use this silly service and you guys just sit there and let all this BS comes through it's very annoying and very frustrating
As you can see from the screenshot all the usernames are the same they keep changing the domain so blocking the domain is Duck Soup it's literally Duck Soup does not do nothing
It doesn't have an effect on the box they keep using the same username but a different domain these things generate 1,000 domain names per second and you can't beat that nobody can the only way to stop them is to do a generated code telling the user to enter for their email to be process
You guys are hardheaded pigheaded I don't know what's going on over there but you really need to get your acts together again all you're doing is ******* off all your AOL users by allowing this BS to come through🙄 -
ladylovey commented
Are you trying to force us to cancel AOL?????
Why am I getting bombed with SPAM in my mailbox?? I had over 150 spam emails in my mail box the past couple of days!! I send them to spam and delete all and there they are again. Hard to believe you treat "paying" users with no regard. If by chance this is a bug then FIX IT........It's ****