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I don't like having to agree to delete an e-mail. It's one step that is annoying.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

In order to disable the prompt, please follow these steps:
1. Open the AOL Desktop Gold and sign in.
2. Click on the ‘Mail’ menu on the top left.
3. Select ‘Mail Settings’ from the drop-down menu.
4. Uncheck ‘Confirm before deleting items’, and close the window (changes are saved automatically).

Show previous admin responses (1)
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  • NANCY VAN LEUWEN commented  ·   ·  Report

    Before , i used to just click the trash icon once without asking it again , but now I need to click another button to delete it.

  • BINNIE BRAGG commented  ·   ·  Report

    I am now searching for alternatives to AOL. Please don't allow me to leave you. We have been long time friends (AOL and me) and I want desperately to continue our relationship. I love our past memories...but you (my friend AOL) have become just tooooo complicated and time consuming. Get over it!! Let us return to our past and move on!! Love you!!

  • BINNIE BRAGG commented  ·   ·  Report

    I am a 25-30 year AOL user. The new system is not only confusing at times but requires more steps to complete an action, i.e,
    -where I used to be able to delete email items with one stroke, I now must hit "delete" and "confirm delete"
    - I have multiple copies of emails in various locations, i.e., new, starred, read, deleted, etc.
    I HATE to leave AOL for another access source (Yahoo or other vendor). Please, please return to the more simple way of "doing AOL business." Thank you for this consideration.

  • rheydenvegas commented  ·   ·  Report

    why must we delete twice..it's a major aggravation!! go back to delete ONCE!!

  • JAMES LEVI commented  ·   ·  Report

    when I want to delete an email, i get asked if I really want to delete. I don't want this feature. I want to delete in one step.

  • Eric Shane commented  ·   ·  Report

    aol is a train wreck emails are missing

  • LANNY MOFFETT commented  ·   ·  Report

    wishbone36,

    This is a setting.

    Click on the Settings icon (gear)
    Click on Mail
    Click on the General Tab
    Uncheck the "Confirm before deleting items" checkbox

    Report back if that worked.

  • wishbone36 commented  ·   ·  Report

    Several months ago you made it a 4 step process to delete 1 email!!!! I used to be click Delete once and goes to delete mail box. Now when click DELETE another box comes up and says do you want to delete click delete AGAIN!!! Then in the Recently Deleted email to delete the emails I already had to click TWICE to delete, again a box comes up saying "do you want to delete?" click DELETE a third time. Then to delete it from the folder I have to click DELETE a 4th time!!!! This is outrageous I have to waste so much time to delete an item that used to take only ONE click!! Please revert to the ONE CLICK!!!!

  • Fredrick Wall commented  ·   ·  Report

    I totally agree! Having to double delete is ridiculous!

  • LINDA YOUNG commented  ·   ·  Report

    Having to go back and "permanently" delete items us ridiculous and a huge waste of time, energy, and digital space for which there is no good reason. The delete key just ought to say "permanently delete" and be done with it.

  • DELIA CLARK commented  ·   ·  Report

    Remove the confirmation for deleting emails. It adds another unnecessary mouse click. All files are moved to recently deleted anyway.

  • MARIA IRIGARAY commented  ·   ·  Report

    I was able to delete every email from the delete button without going back to each of them, I want that back in my aol

    It is very annoying to have to back to each one to delete because I get too many junk mails
    Thank you

    **** ******

  • EILEEN RUPPERT commented  ·   ·  Report

    Mail, should be able to delete each piece without hitting ok every time.Before I had this option now it does not allow me.

  • Joan Goodman commented  ·   ·  Report

    Let us hit one button to delete. Your feature now says: Do you really want to delete this? Do not want that last key.

  • Anonymous commented  ·   ·  Report

    ?? WHAT NOW , HAVING TO DELETE 3 TIMES? STOP THE INSANITY

  • Anonymous commented  ·   ·  Report

    Wasting Time

    When I go to the Permanently Delete screen, why do I have to confirm again that I want to delete those messages. I would like to simply click on the message I want to delete and have it gone. It makes it unnecessarily time consuming to have to make 3 clicks to make a message you already deleted disappear.

  • Anonymous commented  ·   ·  Report

    having a pop up asking if i really want to delete an email after i click on "delete" is ridiculous. Get rid of the extra step ASAP. it is not needed or appreciated. i HATE having to take this extra step to delete mail. it takes three times as long. please change this for individual emails and also for "delete all" in the spam folder.
    ASAP please!!!

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