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I don't like having to agree to delete an e-mail. It's one step that is annoying.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

In order to disable the prompt, please follow these steps:
1. Open the AOL Desktop Gold and sign in.
2. Click on the ‘Mail’ menu on the top left.
3. Select ‘Mail Settings’ from the drop-down menu.
4. Uncheck ‘Confirm before deleting items’, and close the window (changes are saved automatically).

Show previous admin responses (1)
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  • Anonymous commented  ·   ·  Report

    your system of having to click twice to delete emails is very annoying. AT&T has a much better system by letting you choose all emails to delete then hitting delete. Much less annoying and time consuming. I am considering using my AT & T email full time just because of this. Please consider a change.

  • don harris commented  ·   ·  Report

    something just changed in my email. i get a lot of spam. when i try to delete all of the spam, i get this popup to confirm deletion. this never happened until a week ago. i dont like having this popup. its irritating. when i want to delete all spam, i want to delete spam and not have to go through another step

  • Anonymous commented  ·   ·  Report

    The two steps now required to delete e-mail are cumbersome and time consuming. Couldn't we at least delete more than one at a time?

  • JUDITH A. CARLSON commented  ·   ·  Report

    When I delete an email I don't want the next one to pop over. Go back to the old way - delete means delete, one at a time, without going to the next email. This is really frustrating!

  • SANDRA GIPSON commented  ·   ·  Report

    RETURN THE DELETE FUNCTION BACK TO WHAT IT WAS BEFORE. IT TAKES TO LONG TO INDIVISUALY DELETE EACH AND EVERY EMAIL AND CLEAR OUT THE THE OLD MAIL. AND JUNK MAIL.

  • John Sparks commented  ·   ·  Report

    Can you update AOL Gold so we can delete an email with a single click instead of having to move the cursor to the popup "are you sure" window and click again?

  • LYNN MILLER commented  ·   ·  Report

    Annoying to have to PERMANENTLY DELETE emails twice.

    FIX THIS

  • Anonymous commented  ·   ·  Report

    You now have to delete each email one by one. It was better before when you could just delete all without having to respond "yes" to each one.

  • Anonymous commented  ·   ·  Report

    I would like you to give one good reason why we have to delete unwanted email twice.

  • Anonymous commented  ·   ·  Report

    Change email deletion back to when it wasn't necessary to confirm the deletion with a mouse click.

  • LARRY MIDDLETON commented  ·   ·  Report

    go back to the old way instead of having a pop up box asking if we want to delete this mail. it is too time consuming and takes forever to delete mail

  • Anonymous commented  ·   ·  Report

    go back to the old way of deleting mail. this pop up box asking if we are sure to delete is a pain!!! i hate it

  • Anonymous commented  ·   ·  Report

    Maybe if we could drag a handful of mail to delete we wouldn't have to spend half an hour deleting aaaaand "approving" all the junk mail, "one at a time," we get. Get the idea?

  • Anonymous commented  ·   ·  Report

    When I go to delete an email, I am always asked the question: Are you sure you want to delete this message? Delete means delete. When you come to a stop sign, is the question asked, Are you sure you want to stop? Of course not, Delete means Delete. I will switch to gmail, please get it straight. Its commons sense.

  • Mark Koral commented  ·   ·  Report

    Stop asking me if I'm sure after each deletion. It's an extra unnecessary step.

  • Richard commented  ·   ·  Report

    To many popups. Log on 2 to 3 popups. Saving mail to my computer 2 popups. deleting mail one popup asking if you really want to delete even though it is automatically save under deleted mail. When trying to do a search you would highlight the last search and when typing the new search the highlighted would automatically erase, now it adds on to the last search.

  • david commented  ·   ·  Report

    having to confirm each deletion of mail sucks. bring back old system

  • John Fowler commented  ·   ·  Report

    To delete a message you have to hit delete and then confirm the deletion. You must then hit delete to permanetly delete and then confirm that you want to permanetly delete. It takes 4 entries to get rid of a message. This need to be shortened.

  • Anonymous commented  ·   ·  Report

    I have same problem and have complained to report a bug many many times.

  • Lynn Miller commented  ·   ·  Report

    Deleting emails takes too long and has to be done TWICE FIX THIS

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