AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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ADG mailbox
The mailbox is not showing the actual picture in the content/body of an email, however, it's working in the webmail
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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tryihng to save proof of a bank checking deposit,, HOW ???
Im trying to save proof of a bank account deposit,it keeps saying im naming the deposit with a file name that is NOT valid.......why???
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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when i open an email with a video link a pop up window opens stating that i need to download flash player. Flash player is already installed
when i open an email with a video link a pop up window opens stating that i need to download flash player. Flash player is already installed on my machine. I have downloaded flash player over 20 times, i have reloaded desktop gold, I have cleared my cashe and I cant get the STUPID message from popping up and blocking access to my email. Please REMOVE the predatory flash player script from desktop gold.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can not get my emails
I can not open my emails this happening more and more
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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since windows updated on 11 Sep. AOL DESKTOP GOLD will not start. only able to see email through aol.com web link
AOL DESKTOP GOLD WILL NOT START after latest Windows update.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Never had any problems until AOL Gold, now I can't even log in for my new mail. Then try to call for help good luck with that get message du
Try fixing aol gold
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Keeps telling me my password and verification code are invalid
It keeps telling me that both password and code are invalid. Too, why isn't the verification code sent to my e address instead of Mary Nell's e address. She's in Colorado, I'm in Scottsdale, Arizona ?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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The "News (12)" link takes us to news, but only 7 posts, not 12. Where are the other 5?
Why are posts missing? News (12) shows there are 12 posts on the subject of News, yet 5 are missing, including mine. I saw it earlier but 10 minutes later, it isn't there. Where are these missing posts?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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On 2 passwords when opening aa email, I get "show images and enable links" msg. How can I stop this every time I open an email?
I have looked but can't find solution. Make it easy to eliminate this problem.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can't search nothing on AOL and it keeps saying oops number 118?
What can I do? Can't search anything on AOL. Error 118 comes up.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Trash folder is missing from my Mail Folders list. How do I get it in the list?
Trash folder is missing from my Mail Folders list. How do I get it in the list?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL fix the dam e-mail
fix the e-mail so I can get. Getting ready to cancel AOL. It is getting sorrier by the minute
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Email will not allow a save on my PC. Have to exit and bring up AOL again.
Email will not allow a save on my PC. Have to exit and bring up AOL again. Many other AOL buts; thinking of dropping it for another Email service.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Trash my emails and now I cannot get my new mail! Happening too many times! What am I paying for? I pay for AOL GOLD and cannot use it!
On your supposed support page, their is a spot that says, email to contact AOL support but there is NO way to access it! Cannot open any new emails! Paying for AOL GOLD for what?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Favorites
Favorites
AOL is adding items to my favorites list that I don't want or need and that duplicate news and other things that I already receive in my AOL newsfeed.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our team at 1-888-265-3733.
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Why is it I report a problem, and nothing is done about the problem, or not even told why there is the Problem. My mail says I have 106 mail
Fix my mail to where I can see all, so I can read them all.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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every time I send a email it creates a draft
Every time I send out a email, it creates a draft, saying no sender, no subject
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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My entire address book has disappeared----need to recover---what caused this?????????
My entire address book has disappeared---need to recover---what caused this?????
called 1-888-265-3733--- will not connect after pressing 1 as instructed--then it hangs up--how rude.If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Email Unavailable
The ONLY reason I keep a subscription to AOL Desktop Gold is to have access to my email in case something goes wrong with the way I usually access my email, through my AOL account through Google Chrome. For the past hour I've been unable to get my email either way, you are not responding to Chat, and I've been on the phone awaiting for help and getting none. What am I paying for? What good in my Gold account if its useless in an emergency and your staff is unavailable to assist?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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