AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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WHY ARE YOU BLOCKING MY EMAIL FROM MY AOL ACCOUNT THAT I SEND MYSELF FROM MY WORK AT SCRIPPS MEMORIAL HOSPITAL
UNBLOCK MY MAIL TO MYSELF
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why am I being told by a number of my accounts that AOL security in inadequate to log on?
I am unable to log on to at least 4 of my credit card accounts and a public college account - I keep getting told when I call that AOL's system is not up to security standards; I am having to use my IE browser and I get right into the accounts w/the same password I tried on AOL!.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Wouldn't it be swell if AOL could allow you to sign on with the first try, deliver a non-blank welcome screen and show mail folders?
Wouldn't it be swell if AOL could allow you to sign on with the first try, deliver a non-blank welcome screen and show mail folders?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Webcam
AOL is requesting access to my webcam about every two hours. This is an invasion of privacy, and I have blocked all such requests in the future. What have you been doing with my image and sound????? And to think that I PAY for this???? You're going to lose a 30-year user to another service pretty soon....
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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windows update took away my aol gold and I pay for my aol account.
Windows update took away my AOL GOLD account and I am trying to get it back. I have paid AOL for years and I want to know why this happened. Please let me know AOL.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Can't set up private rooms in chat.
Please fix the above. asap. stopped working as of 1:35 p.m. on Monday. Thanks.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Draft Issues
Using AOL Gold could not save in Drafts but was able to retrieve in web mail. WHY ?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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GOLD continually does NOT show me my current e-mails. I am PAYING for this and am frustrated. What the **** is wrong with GOLD?
GOLD should show current e-mails first. Mine continually do not show up. GOLD is a mess.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Marking an email "UNREAD" does not restore BOLD black.
It does remove the 'hard-to-see' red check, but leaving the senders ID and subject in gray makes it blend in with all the emails that had been read.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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my current emails are not being displayed on my screen just inbox numbers are growing in numbers
emails that are not opened just go into the inbox and can not be opened
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Editing My Address Book
When Editing My Address Book, once I delete an entry, the system jumps back to the top of the list. Very annoying! Make the system stay at the point of "edit."
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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A O L has now made it impossible for me to open a story on mostly any e mail I receive. This started about three hours ago; I am completel
A O L has now made it impossible for me to open a story on mostly any e mail I receive. This started about three hours ago; I am completely unable to open a story where it says, "Read more or Delete." FOr 25 years now I could ALWAYS open those stories. Tor three hours, now, that ability has stopped. I NEED TO HAVE THAT ABILITY: please reinstate that ability.- it is IMPORTANT to me!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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import is not working
AOL didn't work after a system restore. aoL reinstalled. Tool bar, preferences and mail stored on my PC missing. Before the reinstall, the appdata\local\aoldesktopdata\db file was saved to the desktop.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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I PAY FOR AOL GOLD DESK TOP & MY APP IS GONE?
MY AOL GOLD DESKTOP TO GONE?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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news
news links are not working when changing the catergoy of the news
at the same time the datamask display is not workingI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Email won't download
AOL email will NOT download via software or on the internet, but will on my phone. When will this be fixed?
Please call our AOL Desktop Gold team at the number 1-800-827-6364, in order to have one or our Technical Support Agents investigate.
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Get immensely better at what you are supposed to be doing
You have been shut off now for 20 minutes and I have no access. Three other browsers are working. This is unacceptable and I will now begin looking for a new source of internet after using AOL solely since getting the internet many, many years ago. ****!!!!!!!!!!!!!!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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mail
I do not like the new version of email started in July 2020. When I click read, the email comes up blank.I close it, click read again and it comes up with the contents. I then have to go to top of email and click "allow xxxx" to be able to open anything in that email. More steps and nothing is improved, please go back to the way it was.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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