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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3075 results found

  1. Stop adding USELESS features to the bottom of the home screen like boxes with stocks, weather, etc.

    Instead of adding boxes that clutter up the bottom of the home screen that users may not even want, why don't you spend your time bringing back USEFUL features like being able to see the entire email address of senders in mail when you put the cursor over it. That was one of the most helpful features that AOL used to have. How do I get rid of those ugly, useless boxes with weather, stocks, etc.?

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    Reviewed  ·  0 comments  ·  Admin →
  2. Please stop putting the OLD in the MAIL FILE...I lost a piece of mail recently and time overlapped and I lost an important contact informati

    Please get rid of the OLD in MAIL...I recently lost a very important contact because the email dropped into the OLD and I had it cut off! PLEASE do away with the OLD MAIL folder!!!

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    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
  3. I coulnd't write a message into Chinese characters

    I Couldn't write a message into Chinese characters
    I could write a subject with Chinese character using a Pen pad but I couldn't write directly on the body message. I had this settings before but now it's not available no more.

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    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
  4. Diabetes Application Recall

    AOL editors chose to place a critical recall notice relating to the failure of a diabetes related app as 74 of 75 news items. The sudden failure could lead to death through over supply of insulin.

    How could it not be the first item? Does the profit motive at AOL come before the life of its subscribers?

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
  5. no censorship

    No censorship

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  6. get rid of the AOL as that blockers hackers

    get rid of the AOL ad that blockers hackers

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    Reviewed  ·  1 comment  ·  Admin →
  7. SMS text messages not comming through to AOL email.

    SMS text messages not comming through to AOL email.

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    Reviewed  ·  0 comments  ·  Admin →
  8. streaming is hesitanted

    streaming is not constant....hesitateds.

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    Reviewed  ·  1 comment  ·  Other  ·  Admin →
  9. Not aol desktop gold related but, for mobile phone users, It is better to have access to calendar as well.

    Aol desktop gold has many features that users have, and one of that that I use is the calendar, I also have a phone and I can't access the calendar on Aol app, It is going to be much better for me and other people that uses calendar to have access to it.

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  10. Please delete the OLD from the NEW MAIL..

    Please remove the OLD from the NEW MAIL box...I have lost two emails recently because of this...and it is very DIFFICULT!!!

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    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
  11. Stop erasing OLDmail.

    Stop erasing my OLD mail. Thank You

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    Reviewed  ·  1 comment  ·  Other  ·  Admin →
  12. Opting out of Unwanted Ads

    Nothing is more depressing that having animal cruelty ads posted on the welcome tab. There should be a way of deleting these ads. Since I am paying for AOL Desktop Gold and other AOL additional services,. I should be permitted to opt out.

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    Reviewed  ·  1 comment  ·  Welcome  ·  Admin →
  13. When I open the browser and on the right side lower corner of it I can see the (Open Favorites) which please remove that option because

    When I open the browser and on the right side lower corner of it I can see the (Open Favorites) which please remove that option because it blocks my scroll bar to the right side or if you can move that from the right side lower corner.

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
  14. update scam

    have updated and restarted still have update notice.
    had a hacker/scam artist named "sam" trying to Update my account for a few dollars NOPE pay enough each month for this service

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    Reviewed  ·  0 comments  ·  Account  ·  Admin →
  15. Your algorithm for screening comments still needs work and could benefit from AI!

    I've gone through several screenings for words I've used in comments! The word or words that caused rejection or challenging were in no way used offensively nor were the word or words in question made known to me. I'm keenly aware and support efforts to try and keep comments constructive. But your words have no value to me when I see others verbally attacking others (this time me) without the sensitivity you seek. I see lots of hateful language but not necessarily an offensive word. So your algorithm is useless for hateful sentencing and offensive and wrongly constricting when comments…

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  16. The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a

    The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a way that allowed subject-line/date/etc to be visible and findable.
    The new protocol of all open emails existing simply as tabs in a single box is counterproductive. You can't change the order or see the subject, so useless for easy toggling.

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    Reviewed  ·  1 comment  ·  Admin →
  17. Sort Contacts in Address Book Alphabetically

    Our AOL contacts should be sorted alphabetically, or give us the ability to sort our contacts alphabetically.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  18. stock market data

    I'd much rather see the number of points the Dow Jones average etc. is up or down as compared to the percent of change. I cannot relate at all the just seeing the percent number.

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    Reviewed  ·  0 comments  ·  Finance  ·  Admin →
  19. Please do away with the OLD mail in the NEW Mail setting. I am loosing good materials!

    In AOL GOLD, the OLD mail setting causes me to have to take seconds to retrieve mail from my NEW mail setting! PLEASE remove the OLD mail setting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Reviewed  ·  2 comments  ·  Admin →
  20. Enable picture-in-picture for videos

    Please make it so videos playin can pop out in a picture-in-picture window. This would be a nice addition for some of us who watch videos while doing other tasks.

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    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
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